I live in Columbus Indiana and I'm remolding my home I went to Menards to buy supplies and my sister and her husband went with me. Thay have a dog she only about three pounds. Shes in a doggie stroller ... read full review16 Replies - Latest reply on 09/15/2013
PRINCETON, INDIANA -- I purchased Tile Redi shower pan from Menards. The problem arose after installation was complete. The pan had spongy spots. My tile installer contacted Tile Redi tech and was told to proceed with tile ... read full review
Bird Seed in NOT for the Birds
TINLEY PARK, ILLINOIS -- Great, durable packaging but the contents of the Wild Bird Seed resembles a poor parakeet type of content; the Sunflower seed is the cheap (non-oil) sunflower seed plus a multiple of foreign (product ... read full review3 Replies - Latest reply on 11/02/2013
Carpet purchases was defective. Menards sent someone from the carpet mill, (Shaw Industries) to inspect the carpet, who said there was nothing wrong with it. The twist was coming out of it in less than three months & dents from tables & chairs do not rebound. Menards never sent a representative from there own company. In my opinion, they do not stand behind there products. 4 Replies - Latest reply on 01/02/2007Add reply
How Not To Treat Your Employees
MADISON, WISCONSIN -- It is -35 degree's today in Wisconsin. It's a shame when one of your employee's calls in and states that they have a flat tire but still will be in to work when it's fixed. The supervisor states "you ... read full review6 Replies - Latest reply on 01/16/2009
Didn't get discount
BAY CITY, MICHIGAN -- Menards is having a sale where you get 17% off everything that you put in a special bag. I purchased an item that would only fit half-way in the bag and they refused to give me the discount. This has ... read full review29 Replies - Latest reply on 05/11/2008
In response to theft policies at Menards. To whom it may concern, the policy on theft is the same as everywhere else you steal something you get caught you pay the consequences sometimes mistakes are made by both parties and should be handled accordingly. I have found several hundred tape measures laying around Menards (still in packaging) which were used by guests to check something, sometimes they are stolen or accidentally taken out of the store. Granted they don't cost very much but if you add all of them up it can run into the thousands of dollars.
3 Replies - Latest reply on 03/05/2010Add reply
Sorry if all accounts of theft are not handled correctly sometimes the person handling it needs trained on how to do this properly without bringing their personal lives or emotions into it.
JANESVILLE, WISCONSIN -- Today I was doing some fall cleaning which included washing windows. We replaced our patio door in July with a Jeld Wen door. I washed the outside and then the inside. I looked and noticed some streaking on the outside . Went back out and washed it again. Looked at it again and saw the same streaks. Through further examination I noticed the streaks and film were on the inside of the window.
Very disappointing as we spent $700.00 on the door and another $350 for the installation and the only thing I see is dirty windows and when the sun is shining in looks like they have not been washed for years. I sure hope you can help me solve this nasty problem so I am not sorry that I bought a Jeld Wen window.
THey SOld me a used canopy as NEW and would not rectify the problem! Tey don't care about you as a customer. Add reply
The service I was given, and I tried to file a complaint the reply I received from Ray we will try to improve, if that's the company's policy that's OK there are other hardware stores. 1 Replies - Latest reply on 02/22/2012Add reply
For the most part I enjoy shopping at your store, but really have tired of hearing "Save Big Money at Menards" song being played over and over the P. A. Plus, what up with the "after rebate" gimmick on door buster specials? I mean, why do I have to mail in a copy of a receipt and wait three weeks to get the "sale price." 1 Replies - Latest reply on 11/12/2010Add reply
I viewed and purchased a utility shed.. Salesman assured me it had windows as standard. When delivered, no windows. Called them - salesman said his error.
1 Replies - Latest reply on 09/08/2007Add reply
Won't give me the shed with windows as ordered, and want to charge me for pickup/return.
Also watch their "rebates" - its for in-store use only, not cash!