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Mercantila

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40 Reviews & Complaints

Top Customer Complaints & Reviews:

Merchantila Inc are criminals. They advertise on Amazon a dining table + 4 chairs + 1 bench as a set.
After nearly 4 months of trying to get the curio cabinet I ordered and paid for, I have finally requested a refund. I have had absolutely zero communication since demanding the refund.
I went into my decision to purchase from this company with a great deal of trepidation and low expectations due to all the negative reviews I had read(on many sites).


Latest Reviews:

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Mercantila aka Zoostores is horrible!!!!
SAN FRANCISCO, CALIFORNIA -- This is the worst place I have ever dealt with for online purchases. They have good prices and so that lures you to buy from ...
-- Complaint Posted by Hollen_carol on 02/23/2013

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Do not order from Mercantila or Zoostores
CALIFORNIA -- I have been waiting for a refund for a return I made to Mercantila for 3 months now. I have been told by 3 different customer ...
-- Informative Posted by Ournamewastaken on 02/15/2013

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Buyer Beware - They Take Your Money and Don't Have the Product to Sell You! - Patio Dining Set
CALIFORNIA -- Buyer beware - terrible experience, go somewhere else!!! Below is my final email to them, which sums up my frustrating experience: I ...
-- Complaint Posted by Levinsarah on 02/12/2013

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Con artists - dinning table set
DEERFIELD, ILLINOIS -- Merchantila Inc are criminals. They advertise on Amazon a dining table + 4 chairs + 1 bench as a set. I bought it. They shipped ...
-- Complaint Posted by Milansekler on 10/31/2012

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There Is No 110% Price Guarantee - Global Furniture C Shaped End Table
NEW YORK, NEW YORK -- After I read their 110% price protection policy, I called them up to do the price match. I saw the same table selling in a different ...
-- Complaint Posted by Whitemagicfairy on 05/20/2012

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Will lie to you to get a sale-Very poor customer service - Crosley Newport wood top kitchen island
On Jan 30, 2012 we ordered a piece of furniture for the kitchen we are doing. While checking other on line retailers, we noticed ...
-- Complaint Posted by Dolamiti on 02/04/2012

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What Horrible Delivery Service!!!! - 3d Concept Wall Shelf
5 months to deliver with multiple order delay messages to boot!!! DO NOT DEAL WITH THIS COMPANY UNLESS YOU HAVE A YEAR OR SO ...
-- Complaint Posted by Gb22 on 02/01/2012

Awful Company! - Sunny Rowing Machine
SAN FRANCISCO, CALIFORNIA -- I purchased a Sunny Rowing Machine from the Rowing Machine Superstore which is a sister company to Mercantila. I wish I had known ...
-- Complaint Posted by Mperra on 01/26/2012

Horrible Delivery Expectations and Customer Service - Bunk Bed
SAN MATEO, CALIFORNIA -- The WORST Delivery Time & Customer Service Imaginable. As I've now dived deeper into other dissatisfied reviews, I see I'm ...
-- Complaint Posted by Suprgrover82 on 01/03/2012

HORRIBLE Customer Service - Trampoline
SAN FRANCISCO, CALIFORNIA -- I ordered a trampoline from this company. They assured me that they would specify that it COULD NOT be delivered without a person ...
-- Complaint Posted by Lmshields on 12/10/2010

Poor Customer Service - Jewelry Armoir -- Complaint Posted by JimNick on 12/08/2010

Everything Okay So Far - Concept 2 Rowing Machine
I purchased a Concept 2 indoor rowing maching from one of Mercantila's sites: rowingmachines.com and received my product on time. ...
-- Informative Posted by JC2010 on 12/02/2010

Horrible service and no show of merchandise - curio cabinet
After nearly 4 months of trying to get the curio cabinet I ordered and paid for, I have finally requested a refund. I have had ...
-- Complaint Posted by Oldbottles on 10/27/2010

Pleasantly Surprised - Purchase of Powell Teen Trends Full Size Loft Bed/Study desk and other pieces
SAN FRANCISCO, CALIFORNIA -- I went into my decision to purchase from this company with a great deal of trepidation and low expectations due to all the negative ...
-- Compliment Posted by Gagesmom on 10/23/2010

Quality Issue - Furniture -- Complaint Posted by Tholguin on 09/22/2010

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