Merillat Cabinets

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Really Poor Workmanship Merrilat Cabinets
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LINCOLNWOOD, ILLINOIS -- We worked with a Distributor of Merillat Cabinets and we really liked what we saw in the showroom. We were also extremely impressed with their delivery. After we had a few of the cabinets installed in our newly renovated kitchen, there were some imperfections, and those cabinet fronts were replaced. I assume our contractor and the contractor worked out all the details. This last November I noticed a layer of the cabinet on the side showing tremendous wear. This was 18 months after our renovation was completed. When I contacted the distributor, and I told her I would like someone to come out and look at it, she said no they do not do this. So, after you spend thousands of dollars on new cabinets, you are history to them. It has taken since last November for our contractor and the manufacturer to determine who will pay for the replacement. It appears our contractor will.

I looked online, and apparently Merillat has a 25 year warranty on cabinets purchased after 1/5/09/ Again, we are out of luck. I have told everyone I know who is considering remodeling their kitchen about our experience with Merillat.
     
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jonsun on 2010-09-27:
This review is actually very surprising to me. I purchased Merillat Kitchen & Bathroom cabinets in Spring of 2007. After a couple of years the side of our bathroom cabinet was experiencing some wear & the finish was peeling slightly from the side of the cabinet. I first assumed it was a faulty defect but after closer examination I changed my mind to it possibly being due to water & moisture as it was in the bathroom that is used quite often. I called my distributor to see if it was a warranty issue & they said they could possibly fix it by warranty. About a week later a rep from the company made it out to my home & inspected the problem. He said it could have very well been due to water & moisture but they covered it under warranty anyway. I strongly encourage the original poster of this discussion to call Merillat directly if they could not get anything accomplished with their distributor. I would assume the cabinets came with at least a 10 year warranty as mine did that were purchased in 2007. That would make the warranty still fully valid. Good Luck.
trmn8r on 2010-11-06:
You may not have gotten a 25 year warranty, but did you not get any warranty at all?

You say that your contractor is going to pay for repairs. Why? Is he going to bill you, or is he taking responsibility for what is either a manufacturer's defect or regular wear?
door mad on 2011-07-27:
I also have Merillat Classic Profile series. The sink cabinet door doesn't stay closed all the way. I had them installe din a new house in 2004. Not under warranty.
Lisa on 2014-02-16:
My husband and I recently bought a home that was built in 1997. The owners did not live in the home full-time (were snowbirds in Florida). Both bathroom cabinet sides have begun peeling - and we DON'T even use the second bath. This has nothing to do with moisture issues. I came from a home built in 1959 with original cabinets that were in much better condition. Even the cheap builder-grade cabinets where I work are not peeling like these Merillat ones. I am very disappointed and would NEVER consider Merillat for any renovations in the future.
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Save Yourself Time, Energy And Money... Don't Buy Merillat Cabinets!
Posted by on
PANAMA CITY BEACH, FLORIDA -- I hope no one on this blog bought Merillat Cabinets. I have a vacation rental on the Gulf of Mexico.....it's humid there, but certainly not to the point of causing cabinets to fall apart. I rent this unit. Yesterday, when my guests arrived, the first thing that greeted them was a kitchen in ruins. The upper (wall) cabinets had fallen, broken dishes everywhere and the backboard of the cabinetry was still mounted to the wall. This tells me they must have been installed well, just not manufactured well....probably stapled together. I had them installed by a professional with a reputable company about 8 or 9 yrs ago.
They still looked beautiful and were easy to keep clean because of the special finish that company gave them, but what does it matter? Now I've got to cancel reservations, go shopping for more cabinets (at higher prices), go through a bunch of troublesome tasks all from 80 miles away.

It's worse than starting over. Today I shared this with my nephew and coinci-dentally, the same thing happened to his neighbor about a year ago. They were also Merillat cabinets. Very strange.......hmmm. mm. mm. If it's that easy to find someone to whom this has happened, wonder how many other victims out there one might find by doing some research.

The neighbors tried to deal with Merillat about their liability, but to no avail....
     
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Alain on 2010-09-07:
Did they show any deterioration in the 8 or 9 years prior to this event? It seems odd they'd just fall apart suddenly after being up for nearly a decade.
Merillat Cabinets on 2010-09-08:
Thanks for choosing Merillat cabinetry and for letting us know about this problem! Please contact us at Marketing@MascoCabinetry.com or 866-850-8557 so that our Customer Service Team can follow up with you directly.
Melissa on 2011-07-02:
I have Merillat cabinets in my kitchen that are 9 years old. Easter Sunday the wall cabinet came crashing to the floor. I can not get Merillat to respond. The backboard is also still mounted to the wall. The cabinet completely feel apart. I didn't have much in it except bar glasses and a pre civil war tea set-all lost. I too have heard of this same thing happening in my neighborhood- 9 to 10 years and they fall to the floor-backboard still mounted!!!!!
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