Through our employer, we set up an annuity contract with Metlife. We noticed that after two pay periods Metlife still had zero in our accounts. After calling the company, they said no money had been sent to them because they had no record of it. They blamed the payroll department for not sending them the money. When two months had passed, the payroll department had the cancelled checks that Metlife had deposited, however, we still had zero balance because they said they still hadn't received any money. We contacted the Attorney General for our state. They investigated and somehow Metlife was able to find the money in about four days. I would advise anyone to stay away from Metlife. However, if you're currently involved with this company and have problems, contact the Attorney General for your state and file a complaint. If they get enough of these, they will either have to become an honest company or go out of business.1 Replies - Latest reply on 08/30/2010Add reply
BOSTON, MASSACHUSETTS -- A big truck tire in the road, it damaged my radiator and the car overheated. The head was warped and had to be machined. The claims dept, could not figure how the radiator got damaged. They denied the clam. After trying to reach them, which was impossible, the adjuster never called me back after I left a message everyday. The insurance agent was useless no more than a lump on a log. Because of the adjusters attitude and Lack of knowledge.
1 Replies - Latest reply on 02/27/2009Add reply
I wouldn't ever recommend using this company for any of their services
Std - Short Term Disability
I was in a car accident on 12/24/06. I had injured my back and neck and was out of work a month following the accident. I was informed by Metlife that my condition was not serious enough for me to be ... read full review7 Replies - Latest reply on 09/16/2007
UTAH -- I have had auto insurance through Met Life for over four years now and have never had any accidents. My daughter bumped someone eight months ago and because the damage was nothing more than a scratch ... read full review4 Replies - Latest reply on 10/08/2007
Met Life Dental Insurance
My husband has been paying for his dental insurance that was offered by Met Life.
He had a partial, but the ONLY anchor tooth, #16 had to be extracted due to severe decay and perio pocketing. His dentist's ... read full review3 Replies - Latest reply on 07/20/2010
Met Life Auto Unprofessional
HOUSTON, TEXAS -- I was hit over two months ago rear ended at a red light. The man who hit me never talked with his insurance agent at Met Life. They told me if they couldn't talk with him, they would deny my claim. They ... read full review6 Replies - Latest reply on 08/22/2007
Long Term Insurance
I have been employed and paying premiums for long term disability coverage for years now. I had spinal surgery about a month ago and cannot get any info on my policy. It took my HR dept 2 weeks just to ... read full review6 Replies - Latest reply on 07/23/2007
I have has auto insurance with Met Life for 15+ years and have never had a major complaint. I have moved several times and changed out cars. No problems whatsoever. Simply call and drop a car and add a new one...as often as you like. I've had claims and they paid promptly. When calling customer service, they are friendly and very helpful.
My only complaints are that they tend to increase the rates regularly. When I questioned them they said that it was going up all over the state but I couldn't prove/disprove it. Also, when my boyfriend and I split up (we were on the same auto policy) I had to PROVE he had insurance somewhere else before they would let me drop him. His car, no problem. But him, I had to have proof for. (What if he didn't have a car??) Anyway, luckily for me, it was an amicable split and I was able to get the proof. But then this was 10 years ago so they may have changed how they handle that situation.
Over all I have loved being a Met Life customer. I would recommend to anyone that they contact them to get a quote.
I was rear ended in November. No one was injured and my car had a scratch on the bumper and their car had a small dent on their grating. Because of the way the person acted I decided to inform my insurance Met Life about the accident. I told my insurance company I was not filing a claim.
1 Replies - Latest reply on 12/24/2007Add reply
In December I received a premium adjustment which raised my premium three (3) times the amount it had been. They were charging me a surcharge for the accident. The accident that wasn't my fault, no claim filed.
I will be changing insurance companies.