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Microsoft Corporation Consumer Reviews - Page 2

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Phony E-Mail and Who Do You Report It To?
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I just got this and it is so fake who couldn't see through it. But because of another review on here the other day I tried this time to report it to MS. What a joke. So I thought I would put it on here so everyone else could look out for it.

"Microsoft Mega Jackpot Lottery NL. Microsoft Email Lottery Award Promotion: The-Netherlands Ref No: ** Batch: **. Finally today, we announce the winners of the Microsoft Mega Jackpot Lotto Winnings Programs held Jan. 2007. Your company or your personal e-mail address, attached to winning number **, With serial number **, consequently won in the 1st lottery category.

"You have been approved of lump sums pay out of US$1,000,000,00 Dollars in cash Credited to file REF NO: ** and winning number **. Selection process was carried out through random selection in our computerized email selection machine (TOPAZ) from a database of over 1,000,000 email addresses drawn from all the continents of the world.

"The online draws was conducted by a random selection of email addresses from an exclusive list of 29,031 E-mail addresses of individuals and corporate bodies picked by an advanced automated random computer search from the internet. No ticket were sold but all email addresses were assigned to different ticket numbers for representation and privacy. This is to encourage our prominent Microsoft Internet Explorer users all over the world, and for the continuous use of E-mail.

"Your fund (Certified Cashiers Cheque) has been insured with your REF NO: ** and winning number **. To claim your winning prize, you must first contact the claims department by email for Processing and remittance of your prize to you.

"Do email the above email address all at once. In order to avoid unnecessary delays and complications, please remember to quote your reference and winning numbers in all correspondences with your claims officer. You are to keep all lotto information away from the general public especially your ticket number and ballot number. (This is important as a case of double claims will not be entertained)."

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Microsoft Is a Fraud All the Way
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WASHINGTON -- Recently purchased a computer with windows 8. Worst operating system I have ever encountered. I have 30 YEARS EXPERIENCE AT THIS. Also Microsoft does not allow you to make negative comments or file a complaint with the AG in their state. I will not be surprised if some glitch appears as I am typing this. Windows 8 sucks. It changes settings, when I go back to whatever I was doing, things have changed. Cannot close a page I am using. Cannot go back to the window I came from. Cannot report anything negative or my computer goes on a blink.

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Support That Can Kill a Company
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

SEATTLE, WASHINGTON -- Microsoft@live.com support experience. My client was diligently using his email - the one which the email address had been in use for 4 years - when it said 'reconfiguring email'. Next, it started asking for a password. This is when my call came in- One of our sales reps emails stopped working! Trying all the passwords I had done not resolve the outlook connect issue and web login would not work either. The password reset said the account did not exist. Trying to set up a new account with the email address said the address already existed. He can't do his work! Emergency call to Microsoft. "No, we can't really help you, you have to go through a form-based service call." Fine.

Created the message, sent it. Finally, later in the day, received a email telling me the forum message was responded to. Logged on and read the following: Oh come on! Responded that we needed to get the email address released and we're even willing to lose past history. No response. Nothing. I guess this is the new face for Microsoft support. If you think that relying on a @live.com email address for any business use is safe, think again. Days later- still nothing. Month later. Still nothing.

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The Worst Computer Experience Ever
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

FLORENCE, OREGON -- After 20+ years, my MSN account was accidentally cancelled. I got no renewal notice, no forewarning. I turned on my computer this morning to get my emails and got a notice that my MSN is no longer valid. I've been on the phone for well over 3 hours waiting for assistance. Once I thought a support person was connecting with me but the line hung up instead after over an hour of being on hold. This company has gotten way too big for their breaches. They are NOT user-friendly, not helpful, transfer me to 3-4 different people for the same kind of problem - with no success or help ever received.

Their rates go up and their customer service keeps going down. All of their support it seems are Indian and do NOT speak English well at all. They don't understand me and I can't understand them. We are supposed to pay more each renewal period for better service and it just keeps getting worse and worse. After being with MSN for 20 years, I am so totally fed up and disgusted with all facets of their big government. They are useless, they've gotten to be a monopoly who could cared less about their customers. Whoever is thinking about hooking up with MSN... Save yourself money, grief and much frustration and do NOT sign up with MSN.

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No Longer in Database
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I have been using Microsoft products for years. I have on several occasions thought about changing to Mac but have always been able to fix or get a solution for the error or problem. Today is a final straw, see I've had MSN messenger for years and about a week ago I was no longer able to log in as it said my WindowsLive ID did not exist. I posted on the technical site and a moderator said he couldn't find my ID. I wrote back and offered logs to show my account did exist and another moderator wrote back saying they checked my account like the previous moderator did and it did not exist and didn't matter if I had logs or not I'm just out of luck.

This just goes to show that NONE of the Corporations really care about us the individual and all their concerned about is selling the product and dropping you when support is needed. This is really bad when you go to the tech site and it list they have the problem you're stating saying only a small percentage will experience this. People beware Microsoft can't even keep a simple database or records on its users so they can use the services that have been purchased and yes I know messenger is a part of the program but I paid for Windows Vista.

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Completely Frustrated
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I am completely disgusted with Microsoft and their Zune product. I purchased a Zune 120gb only to have it quit after 7 months. Microsoft sent me a replacement only to have the same problem right out of the box. I have spent hours with tech support and customer service, all to no avail. I do not want to be sent a replacement of a product with obvious design flaws over and over again. When will the cycle end? I was told a refund is "out of the question." I am now left with a $250.00 paperweight that makes me ill every time I think about it.

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Bill Gates Is A Disgrace To The American Dream
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GEORGIA -- I am shocked at how many complaints I have seen & read here, but I know some of the reasons. This man that made most of his wealth off good hearted hard working Americans is not happy being one of the richest men in the world. His company will gouge every penny they can out of you and then send all the jobs, outsourced, to India the Philippines and anywhere else he can get cheap labor. If you need help with his product, you cannot understand or communicate with the people you have to talk with.

He gives millions to schools, art and other such entities, buying reputation that is all bull dung. If he cared, he would let the American people have the job's he outsources. I thought he was a good man, but after using his product and buying his software, I now know the TRUE BILL GATES. I do hope he can have a better life because of all the Americans he is screwing. I guess he needs another 100 room house, 20 more expensive cars, or whatever floats his boat. We would just like to have a job to try to live a poorer life than he.

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Wireless Laser Mouse 6000 V2
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The version that I own is designed for right handed folks. I have yet to experience any issues with the device. The receiver for this mouse plugs into any USB port. The receiver looks just like a USB drive. Beats the older style that sat on the desktop with a cord that was hooked to the computer. The wheel and every button on the mouse is configurable. I've left everything but the two thumb buttons with their default settings. If you're in the market for a wireless mouse, you might want to consider this model. Try it out first at the local electronics or office store. The key consideration for a mouse is how it feels in your hand.

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My Zune Helped Me Recover Lost Files on My Laptop
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I purchased a 30GB Zune in 2006 before deploying to Afghanistan. While in Afghanistan, my laptop crashed (that is another review) and the geniuses with the online support team had me to do a complete restore on the laptop saying that it would not affect music, photos, videos, etc. Needless to say, I lost it all! One phone call to Microsoft and the lady was able to help me recover all of my media via the files on my Zune. Others may have had complaints but my first experience with the Zune Help Desk was definitely a good one. Thanks a lot to the people at Zune.

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Visual Inadequacies In Office 2007
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WASHINGTON -- Office 2007 changes the menu bar by deleting all but a tiny portion of it and putting actions in category tabs. That would be OK, if they would allow power users to add their own menu bars and buttons. Some I have designed and use all the time are: foreign character insert, format hanging indent, changing case, and font color. None of these can be accessed with one button click in the new ribbon. And, if you enlarge the new category tabs to readable size, you lose half your screen.

I e-mailed Microsoft and was referred to their Accessibility Advocate, who sympathized she wished her eyes would just work. My eyes are 20-20 with glasses, it is the program that doesn't work, not with laptop screens. Microsoft suggested I turn on the Narrator to read me the screens and wear earphones when in public. Not an adequate solution.

Office is moving closer to the Apple/Mac idea of making system changes difficult if not impossible and instead making the screen intuitive if less functional. If I wanted a "here's what we're selling, take it or leave it" instead of buying something I could tweak to my own preferences, I would have purchased a Mac in the first place.

Microsoft captured the PC market because they allowed users to modify their environment and build their own shortcuts. Now they are doing the opposite and finding more and more ways to restrict the user to only what Microsoft wants them to do. Where is CP/M when you need it?

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Microsoft Corporation Rating:
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1.3 out of 5, based on 14 ratings and
42 reviews & complaints.
Contact Information:
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052-7329
425-882-8080 (ph)
www.microsoft.com
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