NAPLES, FLORIDA -- I purchased Win 8 three weeks ago, it worked OK. Thur night I tried to reset it then I had problems. It would not accept the key code. Today I spent two hours on the phone with techs that couldn't speak reasonable English. I lost $40.00 plus two hours. Then he tried to tell me I had a bad copy of Win 8, after two hours on the phone I lost it. Went back to Win 7 Pro. I'm done with their techs from India. Hire American, Microsoft.
SUEZ, EGYPT -- I am an American living in Egypt. I enjoy playing the game of Hearts in my spare time. I am very competitive with myself. I become very frustrated when the computer assigns points to me and causes me to lose the game. Just a game, yes. However, the game should run properly. I know Microsoft takes pride its games. Please look into this problem. I would hate to lose playing the game of hearts. It is quite entertaining when it operates correctly.
REDMOND, WASHINGTON -- I purchased the Microsoft Office Home and Student 2010 priced @ $149.99. The product says there are 3 PC licenses, HOWEVER, I loaded the product on two laptops and one desktop and the desktop says this copy of windows is not genuine. I am livid and disappointed with the unfulfilled promise from a major corporation. I don't know how to install a product which isn't genuine and now each time I log on the desktop it asks if I want to install windows. I wish Microsoft would send another disc to my home as this one if obviously defective.
Dell, in 12/03/2005 send my computer Dell Dimension 5150 with Microsoft Office 2003 software installed but without any disc or license key for reinstallation if needed. Because a trojan virus, on September 2, 2009 I reinstalled the XP operating system with discs sent by Dell to me. In this reinstallation everything is erased. I lost Microsoft Office 2003. Dell can't provide me the disc or the license key to reinstall Office 2003. Can anybody in Microsoft help me? My computer can't do almost nothing.