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Midas Oil Changes Consumer Reviews - Page 3

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False Ad for Oil Change
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

CALIFORNIA -- While traveling from Illinois to California my 2011 Chrylser town & country mini van was due for an oil change. I saw a Midas Auto Center at 401 E. Anaheim in Long Beach Ca. advertised an oil change tire rotation for $24.95. Sounded like a great deal. I drove in and asked for the oil change and they advised me that a tire rotation was included at no extra cost. The service was good but when I was given my bill it was for $42.72. That's a long way from 24.95. When I asked way the increase they told me that my vehicle took an extra quart of oil and required a different type of oil filter. WHY wasn't I told this before the service was given. FEEL RIPPED OFF.

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Horrific Customer Service and Rude Behavior
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SILVER SPRING, MARYLAND -- It was yesterday December 7th, 2011 when I decided to stop by Midas at Automobile Blvd., Silver Spring, MD 20904. It was pouring outside and I came at the time the store was supposed to open, which was 7:30 am. The manager didn't arrive until almost 8 am. As I was complaining about his tardiness, he was simply saying it was raining and I was late. The mechanic decided to pull my car in while instigating a fight with "What" in his expression.

He opened the side door and literally screamed at me with "the government is late, the post office is late, we can be late! And the price of the oil we put in your car is a lot more than the price we're charging you; we're not making nothing, nothing!" Before pulling out, he (an African American) also showed me his name on the uniform, which says **. I was a little stunned because the rather large sign of $24.99 is being displayed vividly out front. I simply asked the mechanic to pull my car out and left. It was my first experience at Midas and will certainly be the last.

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Do Not Go Here - Huge Rip Off
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MILWAUKEE, WI -- Took car into my local Midas (76th & Layton, Oregon, WI) for an oil change. Since the car is shaking when I apply my brakes, I asked them to do an inspection. They told me I needed new struts and mounts and gave me an estimate of more than $1,700 to do the work. This sounded way to high, especially considering that the last time I took my car in for an oil change (a different place about four months ago).

They didn't indicate that I needed such major work. When I got home, I took their estimate list and checked the part numbers on-line. Each part listed was $50-$200 less than what they quoted me. I know places mark-up, but this is way out of line. Will definitely be taking my car elsewhere to have the work done.

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Simple oil change gone wrong
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AUSTELL, GEORGIA -- With my $19.99 coupon I went to Midas thinking they couldn't mess up too much on my Saturn Ion 2004. Boy was I wrong. I went it with no problems with my car, left with an engine light on and they did not turn off the oil change light. I asked the owner to turn off the light and he said if he turns my car off it probably won't crank suggesting it was because of the heat. I work from home and this was the 3rd time my car left my garage in a week. The heat hasn't touch my car much this week - didn't make since. Well he told me how to turn the light off myself and his instructions were wrong.

So, I went online and found the correct instructions and did it myself. I also asked him about the engine light and he, with reluctance, hooked up his little "autozone" machine and said it was the transmission. I came with no lights and now I have engine lights, transmission problems and an oil light. Sounds like I paid $22 to get them to destroy my car. Well I still need to check to see if they really changed the oil. I'll never go back... too much drama for me.

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Oil Change Went Bad
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MIAMI, FLORIDA -- I went to Midas on July 27, 2007 for maintenance on my SUV. I had an oil change and some other things done. However I was on my way out of town the same day to Zephyrhills Fl. My truck stopped on me about 200 miles down the road. After getting my truck towed to the Midas in Zephyrhills, it was stated that the Midas in Miami off of 79 street and 2nd ave did not put my oil caps back into place. When I found this information out I took action and called the head office in Miami they did not call make back until I called and told them that I had my engine tested and my engine head gaskets and other components where destroyed due to oil frailer in my car.

First off they did not honor their 90 day warranty. It has only been 2 months and 17 days. They also stated that they wear not going to replace or repair my engine because I got the work done when I had 47528 miles on my car now I have about 52000 miles and they are not even considering the fact that on that 47528 miles I drove 200 miles without oil in my car which brings that number up and then not to mention I also I had drive a little over 200 miles to come back down to Miami to try to get paper work stating that due to their own negligence that my car my have engine damage. They told me no and now they do not want to honor their warranty nor repair my SUV.

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What a Ripoff.
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ANNAPOLIS, MARYLAND -- Had oil change on 3/5/13 and light came on 3/29/13. Checked with stick, no oil. This can't be. Been going to MIDAS for year, never no problem. The one I was going to closed down so wanted to stay with MIDAS. I went to one close to my job. What a mistake. Had to add 3 qt. I really thought they were reliable. So wrong.

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Rip Off
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

NANAIMO -- Put synthetic oil instead of required by instruction, oil. Asked not flush coolant, they did it. Ask to fix airfilter assembly, they forgot it. Simple things take them hours to do. Avoid!

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Extra Money
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CORPUS CHRISTI, TENNESSEE -- Had a $19.95 coupon for an oil change in Corpus Christi, TX. He charged me $29.95 and I asked him why. He said my car used a special oil. It was just a rip off. Plus I got a very sour taste on Midas. **

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A Simple Oil Change At Midas Ruined My Cooling System
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BALTIMORE, MARYLAND -- I went in for a simple oil change at Midas (Patapsco Ave., Baltimore, MD 21227) and the incompetent staff left the top off of the coolant system and that ruined the car and they refuse to take responsibility for their neglect.

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Incompetent
By -

RANDOLPH, NEW JERSEY -- They accidentally put double the amount of oil in so when my daughter drove away, the whole car was shaking. She called me when she was more than half way home and I brought it to another mechanic who diagnosed the
problem. I called Midas requesting a refund. They said they would credit my account, but never did. Now, less than a month later, her low pressure tire warning light came on. All of her tires were at least 10 psi too low. Perhaps they also put they wrong amount of air in the tires?

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Midas Oil Changes Rating:
Star Empty star Empty star Empty star Empty star
1.2 out of 5, based on 24 ratings and
31 reviews & complaints.
Contact Information:
Midas
1300 Arlington Heights Rd.
Itasca, IL 60143
630-438-3000 (ph)
630-438-3880 (fax)
www.midas.com
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