MIDDLETOWN, CONNECTICUT -- I purchased a used 2003 Nissan Altima for my daughter on 10/12/07. Ten days later my daughter told me the oil light went on. I checked the oil the next day and found the engine oil down 3 1/2 quarts on a 4 quart system. I called the dealership and they told me to bring the car in. My daughter brought the car to the dealership and they looked for a leak and told her the car was OK and sent her home. On the way home the car started to smell like something was burning and the check engine light came on. I called them and they told me to have the car towed in at a cost of $140.00. I told them to go and pick up the car. They picked up the car and a few days later told me the engine in the car was no good. I asked for my money back and they refused. They told me my only options were to let them replace the motor with a rebuilt one or exchange the car for another. They offered to exchange the car for a 2004 Toyota Corolla with
more mile and a NADA book value $2600.00 less than the Altima.
I told them to fix the car. The rebuilt engine them became a used engine with a lifetime warranty which then became a used engine with a 6 month warranty. After almost five weeks without a car we picked up the Altima yesterday.
We spoke with the owner. He did not even have the courtesy to say he was sorry for any inconvenience. LESS THAN 24 HOURS LATER THE CHECK ENGINE LIGHT IS ON AGAIN. These people are liars and crooks. I would never do business with them again.
I will call them again tomorrow Only God knows what they will do now.
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Very Nasty On The Phone
Posted by Pat on 2010-12-15
MIDDLETOWN, CONNECTICUT -- I called Middletown Toyota, in middletown ct. I wanted to know if it had a particular car in stock for me to come and see. this car was listed on the dealer's website - but I have been burned before -- you go there and they sold the car last week or some such and never updated the website.
Anyhow - I ask this sales guy if he has the car for me to see -- he wants to know my name and phone number. I am like - name, fine - phone - no way do I want some sale guy calling me -- so I said - I prefer not to give you my number.
I simply want to know if you have in stock for real - the car that you say you have online. the guy hung up on me. just like that. This dealership will NEVER get my business.