PHOENIX, ARIZONA -- I was going to trade in my Mustang. Our salesman matt said I owed $10,000 on my Mustang. Hmmm I didn't even pay that much for my Mustang - Lie #1. So we decided not to trade in we test drove a 2014 Nissan Versa purchase price $16,330 with $2000 down. My husband comes home and contract says purchase price is $17,997. I called dealership to ask why is this wrong amount on contract.
Lie#2- Ed said it for the tint on the windows - hahaha $1667 for tint -what's in it gold?
I will be contacting a lawyer Monday may 13, 2013. I have filed a complaint with BBB as well as contacting Gary Harper with 3 on your side. All I asked is they honor the purchase price and this would have ended. This dealership needs some serious customer service classes.
I highly advise everyone to stay away from this place.
Was this review helpful?YesNo
Read 4 RepliesAdd reply
User Replies: Close commentsAdd reply
Poor Customer Service and Deceptive Coupons
Posted by Jay on
MISSOURI -- This company is famous for issuing coupons that a deceptive and hard to use. I would hope you would spend your money at another store that values it's customers.
I even contacted the president and My email was answered by lackey who could not care less. I told them in my email I would help them improve their customer service by exposing their short comings.