PHOENIX, ARIZONA -- I was going to trade in my Mustang. Our salesman ** said I owed $10,000 on my Mustang. Hmmm I didn't even pay that much for my Mustang - lie #1. So we decided not to trade in. We test drove a 2014 Nissan Versa, purchase price $16,330 with $2,000 down. My husband comes home and contract says purchase price is $17,997. I called dealership to ask why is this wrong amount on contract. Lie #2 - ** said it for the tint on the windows. Hahaha. $1,667 for tint. What's in it, gold?
I will be contacting a lawyer Monday May 13, 2013. I have filed a complaint with BBB as well as contacting Gary Harper with 3 On Your Side. All I asked is they honor the purchase price and this would have ended. This dealership needs some serious customer service classes. I highly advise everyone to stay away from this place.
MISSOURI -- This company is famous for issuing coupons that are deceptive and hard to use. I would hope you would spend your money at another store that values its customers. I even contacted the president and my email was answered by ** who could not care less. I told them in my email I would help them improve their customer service by exposing their shortcomings.