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Misty Electronics Sells Used Product as New, False Advertising.
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Rating: 1/51

FLANDERS, NEW JERSEY -- I purchased the LG VN271 Extravert Cell Phone by mistyelectronics on Ebay. It was advertised as brand new in original packaging and I got a repackaged phone that had it used scratches of its previous user, the keyboard buttons weren't all working.

I reached out to the seller and Steve got back to me apologizing and said he will send me a replacement right away. After a week I followed with him and he said sorry again and he will send it out tomorrow, after three days I got in the mail the same crap but even worse this one wasn't even cleaned of the dirt of the previous user. Apparently, the guy has tons of used phone and he blatantly sells them as new and made a business of fraud. Don't trust mistyelectronics it will just give you heartache.

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Fraud sales of iPhone 5
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Rating: 1/51

NEW JERSEY -- Purchased what was advertised as a NEW left over stock iPhone 5. I should have known that something was up when it took me 3 iPhones to get one that actually worked. The owner. Steve, was very pleasant on the front end of the sale. However, it took me 3 different iPhone to get one that worked.

Two months after receiving the 3rd phone, the logic board in it crashed. I took it to Apple and Verizon and they both confirmed that it was not an original iPhone, but rather some sort of knock-off, or refurb. It lacked any IMEI # and was not a NEW OEM iPhone. Misty Electronics will not offer me any compensation/return. He told me that I should have bought the extended warranty. He is a scam artist! False advertising!

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Refund Run Around
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Rating: 1/51

FLANDERS, NEW JERSEY -- After having completed 5 cell phone purchases with this eBay seller over the last several years, I thought this guy was really great! Then, I purchased another phone that developed an issue with the display after only 3 days. Started the refund process through eBay. "Steve" contacted me very quickly, and asked that if it were possible, could I cancel the eBay process, he would send me a replacement phone (the desired result).

The replacement phone arrived a week later, and we immediately noticed that the headphone jack was defective. Emailed Steve, and he suggested I just return the phone for a refund. I even PURCHASED another phone from him to replace the defective unit I was getting a refund for. Such was my confidence in his integrity.

He sent me a return shipping label, and I sent him the phone. After a week, I checked the tracking number and found it had been delivered, and inquired about my refund. He told me he would process my refund as soon as he received my defective phone. Told him that according to USPS, the phone had been delivered. That was a week ago, and now he doesn't respond to my emails.

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Selling Used Phones as New
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Rating: 1/51

FLANDERS, NEW JERSEY -- Bought cell phone on EBAY. Was advertised as new. First one wouldn't charge. He sent another one. Could not activate for 2 months due to contract. When activated found out could not make or receive calls. Verizon checked and phone was no good. They told me that it was not new and had been activated many times in the past. Contacted Misty Electronics and they would not do anything since it was over 30 days. Beware his good rating on EBAY is only because he ships out promptly.

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Samsung Galaxy S6
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Rating: 5/51

FLANDERS, NEW JERSEY -- Lost my phone on New Year's Eve, and only had a backup S4 with a broken screen. Went on eBay and looked at different models and colors and found Mistyelectronics listing for $349.99 with free shipping. Bought it that night and it the delivery arrived quick, phone works great so far! Very happy.

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Great Phone and Great Packaging
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Rating: 5/51

NEW JERSEY -- Never really write reviews on here but was just very pleased with the customer service, phone, and quality packaging and presentation. Lost my phone, had no insurance and was able to purchase and have it at my house two days later (I live in Texas).

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Not as Advertised
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Rating: 1/51

I bought 2 "brand new" Samsung Galaxy S6 phones from this guy and both were junk. Of course they went bad after the 30 day return period and he was no help. All I was told was to file a warranty claim. I worked with PayPal to get my money back because both phones were verified by a qualified technician to have aftermarket parts in them. This guy takes refurbished phones and sells them as brand new. Do not buy from him. It's a JOKE!

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Great Experience
StarStarStarStarStarBy -
Rating: 5/51

FLANDERS, NEW JERSEY -- MistyElectronics was wonderful. My daughter dropped her phone and it broke. We needed something fast and since we live in NJ we found MistyElectronics in Flanders. Ordered the phone in the morning and had it in my hand by the next afternoon! Great service and will use again in the future.

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Phone Described as NEW, Broke After 5 Weeks.
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Rating: 1/51

FLANDERS, NEW JERSEY -- Ordered a supposed new Motorola Droid 4. The phone failed after 5 weeks of use. The phone was NOT new as advertised - a piece of Junk. Steve's last email to me read as follows: "I agree with you. I don't think you should shop on eBay. You should not shop in any store that sells items with warranties, because you believe warranties are meaningless, and you believe that even though the warranty says 30 days, in your world 30 days means three months.

So I agree, you should not shop online. You should only buy from stores where there are signs posted with warranties, and then ignore those warranties and return things months after the warranty has expired. In many cases they will take it back from you, just to make you go away. In any case, let's not email each other any longer. I will not respond, even though I said I would not last time and did. I ask you please to not message me back.

But here's the thing, I can tell you that for sure you will email me back. You are the type of person who thinks they are always right, and the rules don't apply to you. You don't have the self control to not message me back, I guarantee it. So though I've asked you not to message me back, we both know you will. And when you do, I'll delete it without reading it, and just chuckle to myself that I knew I was right."

Here, clearly is a reseller that is clearly lacking in Basic Customer Service. An electronics reseller who believes his products should last no longer than 30 days clearly is a blight to his community. He clearly mistakes facts and IMHO, he should be avoided at all costs.

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Great Experience and the Phone Was Just Like New
StarStarStarStarStarBy -
Rating: 5/51

FLANDERS, NEW JERSEY -- I bought this phone on eBay when my phone broke. Her contract wasn't up for another year and we needed something quick. Since I lived in NJ I ordered from Misty and got my phone the next day. Great service and would recommend to any of my friends.

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Misty Electronics Rating:
Star Star Half star Empty star Empty star
2.6 out of 5, based on 10 ratings and
12 reviews & complaints.
Contact Information:
Misty Electronics
PO Box 807
Flanders, NJ 07836
862-251-4837 (ph)
www.mistyelectronics.com
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