FLANDERS, NEW JERSEY -- I purchased the LG VN271 Extravert Cell Phone by mistyelectronics on Ebay. It was advertised as brand new in original packaging and I got a repackaged phone that had it used scratches of its previous user, the keyboard buttons weren't all working.
I reached out to the seller and Steve got back to me apologizing and said he will send me a replacement right away. After a week I followed with him and he said sorry again and he will send it out tomorrow, after three days I got in the mail the same crap but even worse this one wasn't even cleaned of the dirt of the previous user. Apparently, the guy has tons of used phone and he blatantly sells them as new and made a business of fraud. Don't trust mistyelectronics it will just give you heartache.
FLANDERS, NEW JERSEY -- After having completed 5 cell phone purchases with this eBay seller over the last several years, I thought this guy was really great! Then, I purchased another phone that developed an issue with the display after only 3 days. Started the refund process through eBay. "Steve" contacted me very quickly, and asked that if it were possible, could I cancel the eBay process, he would send me a replacement phone (the desired result).
The replacement phone arrived a week later, and we immediately noticed that the headphone jack was defective. Emailed Steve, and he suggested I just return the phone for a refund. I even PURCHASED another phone from him to replace the defective unit I was getting a refund for. Such was my confidence in his integrity.
He sent me a return shipping label, and I sent him the phone. After a week, I checked the tracking number and found it had been delivered, and inquired about my refund. He told me he would process my refund as soon as he received my defective phone. Told him that according to USPS, the phone had been delivered. That was a week ago, and now he doesn't respond to my emails.
NEW JERSEY -- Never really write reviews on here but was just very pleased with the customer service, phone, and quality packaging and presentation. Lost my phone, had no insurance and was able to purchase and have it at my house two days later (I live in Texas).
I bought 2 "brand new" Samsung Galaxy S6 phones from this guy and both were junk. Of course they went bad after the 30 day return period and he was no help. All I was told was to file a warranty claim. I worked with PayPal to get my money back because both phones were verified by a qualified technician to have aftermarket parts in them. This guy takes refurbished phones and sells them as brand new. Do not buy from him. It's a JOKE!
FLANDERS, NEW JERSEY -- MistyElectronics was wonderful. My daughter dropped her phone and it broke. We needed something fast and since we live in NJ we found MistyElectronics in Flanders. Ordered the phone in the morning and had it in my hand by the next afternoon! Great service and will use again in the future.
FLANDERS, NEW JERSEY -- Bought cell phone on EBAY. Was advertised as new. First one wouldn't charge. He sent another one. Could not activate for 2 months due to contract. When activated found out could not make or receive calls. Verizon checked and phone was no good. They told me that it was not new and had been activated many times in the past. Contacted Misty Electronics and they would not do anything since it was over 30 days. Beware his good rating on EBAY is only because he ships out promptly.
FLANDERS, NEW JERSEY -- I bought this phone on eBay when my phone broke. Her contract wasn't up for another year and we needed something quick. Since I lived in NJ I ordered from Misty and got my phone the next day. Great service and would recommend to any of my friends.
FLANDERS, NEW JERSEY -- Ordered a supposed new Motorola Droid 4. The phone failed after 5 weeks of use. The phone was NOT new as advertised - a piece of Junk. Steve's last email to me read as follows: "I agree with you. I don't think you should shop on eBay. You should not shop in any store that sells items with warranties, because you believe warranties are meaningless, and you believe that even though the warranty says 30 days, in your world 30 days means three months.
So I agree, you should not shop online. You should only buy from stores where there are signs posted with warranties, and then ignore those warranties and return things months after the warranty has expired. In many cases they will take it back from you, just to make you go away. In any case, let's not email each other any longer. I will not respond, even though I said I would not last time and did. I ask you please to not message me back.
But here's the thing, I can tell you that for sure you will email me back. You are the type of person who thinks they are always right, and the rules don't apply to you. You don't have the self control to not message me back, I guarantee it. So though I've asked you not to message me back, we both know you will. And when you do, I'll delete it without reading it, and just chuckle to myself that I knew I was right."
Here, clearly is a reseller that is clearly lacking in Basic Customer Service. An electronics reseller who believes his products should last no longer than 30 days clearly is a blight to his community. He clearly mistakes facts and IMHO, he should be avoided at all costs.
FLANDERS, NEW JERSEY -- Misty Electronics, Mistyelectronics, Steveco llc - eBay seller and on-line merchant advertises phones as "new in box". I purchased a T-mobile sidekick advertised as new. I received a very used phone that did not charge. Don't be taken in by quick and polite responses to problems - they just drag you on until you give up. Second phone came and was also used. Requested a refund and then was told the phone was out of warranty. Offered $30 refund for a $90 phone. Promised to send a "new" phone.
Third phone still had someone else's text messages, voice mail etc. with a privacy lock. It even had a "refurbished" sticker inside so the phone was probably 3rd time around sale or possibly even stolen. Fraudulent advertising. I have filed formal complaints with New Jersey Better Business Bureau and eBay.
NEW JERSEY -- After dropping my cell phone in the toilet, I needed a new phone. I decided to get on eBay and look for another phone. I found one exactly like the one I ruined. I carefully read the customer reviews (which were mostly good), and ordered a "like new" phone from them. I received it after about a week and took it directly down to Alltel to have it activated. The guy at Alltel fooled around with it for several minutes with a confused look on his face, and then asked me where I got the phone. I said on eBay. He replies "I hope you didn't pay much for it, because I can't activate it. Every time I push the #7 key, the phone resets itself." So, I contact Misty Electronics.
They tell me to send the phone back (at MY expense) and they will send me another one. So, I wait another 2 weeks for the second phone to arrive. I go get it activated, and it doesn't work either!! Also, it looks like someone's dog chewed on it! My husband had to take it apart and fix it (the antenna was not making connection). We also exchanged parts with my old phone so this one now looks better. I didn't want to send another phone back and wait another 2 weeks since I don't have a home phone. Don't buy anything from Misty Electronics. They sell junk!!!