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The store manager ordered compression shorts for me on their tablet. They were supposed to arrive 5 to 7 days. When I look up my order # it's still the same status 19 days later so I called. While you are on hold you hear a message to go on shopatron.com. Well I did, and saw my order was cancelled due to inventory. Well why wasn't I notified. Just POOR customer service! Never again Modell's!
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Posted by JerseyMom on
Modell's sucks! My daughter returned merchandise to Modell's, they accepted it, but they won't refund her money. We have called them repeatedly an get ridiculous excuses. Their policy is that refunds are to be credited in 5-7 business days. I guess they don't know how to count either! Shop somewhere else!