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Monique*Designs (EBay)

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Attention Buyers - Do Not Buy From EBay Seller - Monique*designs (EBay) / 3MS Holdings (HK) Limited - They Reply to Emails Asking
Posted by Acon on 06/09/2012
HONG KONG -- Attention Buyers Do not Buy from eBay seller - monique*designs (ebay) / 3MS Holdings (HK) Limited -

They reply to emails asking to contact a telephone number or THEY DON'T EVEN REPLY AND KEEP THE PAYMENT

They do not understand that Email is not a telephone.

I have purchased from them and I made a big mistake, keep in mind the following problems with this:

1) If they reply, they reply with non sense or once a while

2) I waited 20 days and sent them an email asking the tracking number and they replied with a NON working/fake tracking number

3) I Sent them an email and they replied to call them using a telephone!! (a psicologist can help them, maiby)

4) I advised them to reply or I will open a dispute with the credit card and piost a claim and what?- THEY DONN'T REPLY

If you want to avoid a waste of time then avoid this one monique*designs (ebay) / 3MS Holdings (HK) Limited

someboddy have to explaine them that waste of time,. mean negative review offcourse!



     
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Posted by trmn8r on 2012-06-10:
Did you receive the order?

Ebay's feedback system is the best place to find out what others have experienced. This is a large volume seller with numerous transactions a day. Their feedback rating is about 98.8. This actually is a warning sign - if you are the 1/100 in a day that is disappointed, and the company is so busy sending tons of package out, you may not get satisfactory resolution.

Thanks to a fellow my3center, I know I can use www.ToolHaus.org to see only the negative/neutral feedback. By the way, the positive feedbacks for this company are generally excellent, with the occasional hint of what to expect: "instructions would have been nice".

Turning to ToolHaus.org, one can see that the negatives are indeed quite negative. Poor quality is a common one, with the less common "no communication" and "never got a refund".

I wouldn't use this Ebayer - I have an informal policy of not using Hong Kong sellers, especially high volume ones.
Posted by acon on 2012-06-11:
hello
your advise is pretty good
actually i did a mistake and i purchaseed for thios hong kongs that are 24/7 muted full time

item never arrived and i asked Monique*designs (Ebay) 3ms / Holdings (Hk) Limited Complaint but they DO NOT CARE AND THEY DON'T REPLY

Monique*designs (Ebay) 3ms / Holdings (Hk) Limited Complaint indicated a non working or fake tracking number and the tracking status is not availeble

i asked Monique*designs (Ebay) 3ms / Holdings (Hk) Limited Complaint again but they don't even reply or they reply with a phone number!

can someone exaplaine this 3ms Holdings(Hk) / Monique*designs (Ebay) Limited Complaint lobotomics, that email is not a telephone?



Posted by douglaspuglas on 2013-11-18:
I ordered a pair of wellies from Monique,when I got the order confirmation,the size and colour weren't what I'd ordered.I contacted them via ebay,got no response.I ended up with wellies 2 sizes too small.I tried the phone number they gave in the confirmation e mail,it was not valid. I've also e mailed them again though ebay,NO response.Needless to say I am not happy,but I've learnt a lesson to be more careful about ordering stuff on the internet.
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