Motel 6 - Page 5

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1.4 out of 5, based on 81 ratings and
219 reviews & complaints.
www.motel6.com

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Avoid Motel 6!
Posted by on
Rating: 1/51
BLUE SPRINGS, MISSOURI -- I was a regular at Motel 6 for the convenience and low rate. The last time I tried to get a room there, I was I formed that I was on the "no rental" list because "items were missing from the room." This was likely because room service left fewer than usual towels in the room for my use, which is no fault of mine. After explaining to the front desk as well as to the Motel 6 corporate office that I did not take anything, nor had I ever been anything but a good customer for them, still nothing happened. The motel manager was always too busy to talk to me and never got back with me despite corporate office's promise for a call to rectify the situation. I do not appreciate being accused of theft. I am using the American Inn now when needed, which has better rooms and service, thank you.
     
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It's -18 Outside Car Won't Start
Posted by on
Rating: 1/51
WILLIAMSBURG, IOWA -- It's freezing out in the negatives, car won't start. Check out time is 11:30 it's 11:00. Tell the lady at the front desk my car won't start. I have a road side service coming there 3 to 5 hrs out. They won't let me stay in my room without charging me. So I'm sitting the waiting area now till they come to fix my car. Today's date is 1/6/14 half of America is in a deep freeze - I will never stay at Motel 6 again. No consideration, they only want their money. Oh yeah - none of the staff had jumper cables or a car here. Wonder how they all got to work.
     
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FoDaddy19 on 2014-01-06:
I think that allowing you to wait...in the *waiting area* is perfectly acceptable.

I don't think it's reasonable to expect them to allow you to stay a room, that might already be booked anyway for free, when you can sit in the waiting room just as easily.

Look at it this way, you got to sit in a warm room whilst waiting for the roadside assistance to show up. That's a reasonable accommodation in my book.

"Oh yeah - none of the staff had jumper cables or a car here."

I wasn't under the impression that it was the staff's responsibility to provide jumper cables to motel guests




Cwazychicken on 2014-01-07:
I agree they could've kicked you out because you weren't a guest, some places do that.
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You Get What You Pay For
Posted by on
Rating: 1/51
PETALUMA, CALIFORNIA -- I wasn't expecting the Ritz. But I draw the line when a valuable possession disappears. I left a cheap shirt and expensive cell phone in my room. It was Christmas morning, I was in a rush, thought I had packed it all. One hour later I call to let the motel attendant know what I had done. He let me know that they found my shirt but there was no phone. He further told me to call the next day and talk to the lost and found. Wow! it didn't take long for them to clean out the room. Looks like somebody got what I paid for. Done with Motel 6 and the clones.
     
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clutzycook on 2013-12-27:
This is not unique to Motel 6.
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No Office Help
Posted by on
Rating: 1/51
ORANGE COUNTY, CALIFORNIA -- We are in the room sleeping and some man broke our window we went down to the office and the lady in would not let my wife in so she could be protected I said please please please and she acted as she could not hear. My wife is sixty years old and now she need help and I hope no one ever have to go through that when you ask for help you can't get it. Motel 6 every one please don't stay there Motel 6 do not care for people we seen it for ourselves. Please take note beware of Motel 6. There [ad] is a lie don't you believe it not safe at all
     
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FoDaddy19 on 2013-12-23:
Did your wife call the police? That would've been my first move, assuming I wasn't carrying at the time.
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They Just Don't Care About Guests
Posted by on
Rating: 2/51
PONCA CITY, OKLAHOMA -- On several occasions my room key would not work, when I went to the front desk and told them they made me a new one and it did not work. I had to be let into my room with a pass key. They informed me that it was because I was carrying it in my wallet. that was the first problem. Now I don't have TV reception in my room and I have been told that they are installing a new system all day and it is 7:10 and I still don't have TV. The impression I am getting is that the owner just dos not care about the guests.
     
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Not the best of the bunch
Posted by on
Rating: 1/51
ELK GROVE, ILLINOIS -- I stay at Motel 6 very often. Mostly around the pacific Northwest. This one in Elk Grove, IL was less than normal standards of Motel 6. The water in the shower kept going hot and cold depending on the neighbor rooms flushing the toilet or taking their showers. The ice machines were broken and there was not even morning coffee in the office.

They office help was not able to give me directions for local attractions. And half of them it was hard to understand when they spoke to me. The girl that worked the office at night spoke the best English.
     
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I Got Locked Inside the Room!
Posted by on
Rating: 1/51
BIRMINGHAM, ALABAMA -- Immediately after arrival I realized the door was broken and I couldn't get out. I called the front desk and she told me she was the only one on staff and she was busy and she'd be there in 10 min. I ordered pizza and soaked my toe that I had stubbed on the broken step on the way in. I reached for the only towel and a cockroach jumped out of it. The front desk girl eventually came, but couldn't open the door. She called the manager and she tried as well for 20 min. My pizza guy came but I couldn't open the door. After about 40 min they finally got it open. When I complained the manager told me I "really need to learn how to talk to people". She gave me my money back but refused to comp me a room because I was rude to her. I have stayed in better hotels in Mexico. If you ever go here avoid the crazy lady with black and white hair and orange nails.
     
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trmn8r on 2013-08-15:
I avoid Motel 6 altogether after one bad experience. They say they are not all alike, but I simply won't take a chance again.
olie on 2013-08-15:
She gave you your money back. That *is* comping the room.
Old Timer on 2013-08-15:
Motel 6 is the bottom of the bottom when it comes to dumps to stay at. "I have stayed in better hotels in Mexico"? I would think so, a couple of the nicest resorts we have ever frequented were in Mexico.

(plus I love the grub in Mexico)
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Value for Money???
Posted by on
Rating: 1/51
CORPUS CHRISTI, TEXAS -- My husband and I relocated to Corpus Christi due to his work. We unfortunately got stuck with staying in this place (845 Lantana Street) It was the only available room here that we could afford over $350 for just one week. It is so over priced but lets face it the whole of Corpus is over priced.

The room is so out of date, internet is not even free, it smells and to top it all the room had a shower and NO bath and the toilet seat didn't even have a lid on it, which to me is disgusting (but I know this seems to be standard in Motel 6's). The reception area looks OK though funnily enough!! I am just mad because of what it cost us and we have stayed in several motels around Texas and for a 'corporate' motel this really has to be the worst.

Don't they have standards that they have to keep to? Who charges for the internet nowadays they really need to address that. I do understand this is supposed to be a budget chain, but budget does not mean dirty over used and broken. The only redeeming feature this place has for me is their pet policy which is why we had such a limited choice when we were shopping around. So if you can afford it, its worth paying a little more for clean and updated accommodation so go elsewhere!! Given the choice I would in a heart beat!!
     
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They Will Kick You Out for Someone With a Reservation
Posted by on
Rating: 1/51
N. CANTON,OH., OHIO -- I had stayed several nights in this smoke scented holes in blankets and bugs in the carpet fine establishment. I was paying daily (cash) and on the 8th day when I tried to pay for another night they said I couldn't because someone had reserved my room. I don't think my room should be up for grabs until I check out but it's all about their bottom line and not common sense. I was not loud or drinking in my room. I paid every day before check out time.

My truck was in the dealership for repairs so I had to call them every day to see if they were done. So there I am with no room and no truck (nice). Someone with 2,3 or 4 people were probably going to bring in more $ then lil ol me. It's all about the bottom line. Not about being a real person, not about common sense. Oh by the way I really enjoyed the 19 inch tube t v. Right out of 1985. You get what you pay for!
     
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jonthethird on 2013-07-06:
Apparently the motel was booked out, and your room had been reserved by another. If they had a room, they would have offered it.
FoDaddy19 on 2013-07-06:
I don't see a problem, the folks had a reservation and likely paid well in advance. They likely paid for the room well before you even showed up. Your situation is unfortunate, but Motel 6 did what they were obligated to and supposed to do.

tambo on 2013-07-17:
It is an industry wide practice to honor confirmed reservations.
Will on 2013-12-04:
If you were paying daily then I bet you didn't have the room reserved. If you had reserved the room for a week or however long you needed then that wouldn't have happened. Cannot blame the hotel for not being mind readers. It was your own fault.
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Worst Hotel Experience Yet!
Posted by on
Rating: 1/51
WEST MONROE, LOUISIANA -- I stayed in the Motel 6 last night in West Monroe, La and it was by far the worst experience I have ever had staying at a hotel. The bed was the most uncomfortable thing I have ever tried to sleep on. My back was in so much pain that I didn't sleep but maybe two hours all together and couldn't stand up straight when I finally got up. It was so bad that I will have to be visiting my chiropractor come Monday. And the bed was just one of the problem.

The television only got about 16 channels and the screen was going out on it. It had lines through it and no movie channels as the advertised on the website. Also the wifi that they advertised was a joke as well. It would not let me, nor my guest, connect to it. Once again, it was the worst experience that I have ever had and would not advise anyone to waste their time, nor their money, on such a horrible hotel experience. I know I will not go back ever again.
     
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Tezrien on 2013-06-23:
The big question here is did you go to Duck Commander and meet Uncle Si ?
trmn8r on 2013-06-23:
My stay at a Motel 6 was also the worst I have had anywhere. That was back around 1989, and I won't be returning. They can burn the light for the next 30 years, and I'll drive right by.
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