Motel 6 - Page 5

Star Half star Empty star Empty star Empty star
1.4 out of 5, based on 84 ratings and
222 reviews & complaints.
www.motel6.com

Most Popular | Newest | More Options >
More filter options:
StarEmpty StarEmpty StarEmpty StarEmpty Star
The Very Worse Hotel I Have Ever Stayed At
Posted by on
Rating: 1/51
DANVERS, MASSACHUSETTS -- I checked in on Friday and got their "WEEKLY RATE" and I have two rooms. The next day I called down to tell them I do not want room service and that was okay. I asked where my do not disturb sign was and they said they do not have them and all I had to do is call them.

When I was checking in, I asked if there was a comfortable chair
in the room and he said no and he would have one sent up tomorrow. I asked about the pool and he says they are ahead of schedule and might be ready tomorrow. so next day call about pool and chair, next thing I know manager comes to my door and rattles off about 1 week special. She told me about room cleaning on Tuesday and Thursday. So, I am told to go down with towels to the desk and they will swap for them for clean ones. rubbish...1st get maid and she will empty.

Now today, I was talking to girl that told me she would get towels when they had some clean ones... I go down to desk and manager there and says "" YOU ARE ON A WEEKLY RATE AND YOU ARE SUPPOSED TO USE THOSE TWO TOWELS ALL WEEK "" very rude and rubbish empty on Thursday....the day I am leaving. she also said if I like she can change my rate to a daily rate and get towels rubbish.. now remember I have already been here for 4 days without any service and if I change goes back to day one at full rate... I was so upset and not even corporate did not care
RATE NOT EVEN A 1/4 STAR 000000 IS WHAT THEY GET
DO NOT STAY THERE
     
Read 1 RepliesAdd reply
User Replies:
Bill Caten on 2014-08-20:
The worst experience of my life!!!!
I booked a week in advance, had I have known how horrible it was going to be I'd booked at another Motel.
The TV set was from the early 90's. I'm disabled and could not get a room on the first floor.
When I checked in I was informed the Wi-Fi was down and would be fixed that afternoon.
I'm on my second day still no Wi-Fi.
I am trapped here for a week-no chance of transferring because I was dropped off. With no transportation!!
Do not stay here - Anderson Ca. The worst ever!!!
The lack of Wi-Fi was the kicker for me!
I was informed that Wi-Fi is not a reason for a reduction in fee because it's a Curtsy not a refundable fee!!
DO NOT STAY IN THIs MOTEl!!!!
Nightmare-be forearmed!!!
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Avoid Motel 6!
Posted by on
Rating: 1/51
BLUE SPRINGS, MISSOURI -- I was a regular at Motel 6 for the convenience and low rate. The last time I tried to get a room there, I was I formed that I was on the "no rental" list because "items were missing from the room." This was likely because room service left fewer than usual towels in the room for my use, which is no fault of mine. After explaining to the front desk as well as to the Motel 6 corporate office that I did not take anything, nor had I ever been anything but a good customer for them, still nothing happened. The motel manager was always too busy to talk to me and never got back with me despite corporate office's promise for a call to rectify the situation. I do not appreciate being accused of theft. I am using the American Inn now when needed, which has better rooms and service, thank you.
     
Read 0 RepliesAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
It's -18 Outside Car Won't Start
Posted by on
Rating: 1/51
WILLIAMSBURG, IOWA -- It's freezing out in the negatives, car won't start. Check out time is 11:30 it's 11:00. Tell the lady at the front desk my car won't start. I have a road side service coming there 3 to 5 hrs out. They won't let me stay in my room without charging me. So I'm sitting the waiting area now till they come to fix my car. Today's date is 1/6/14 half of America is in a deep freeze - I will never stay at Motel 6 again. No consideration, they only want their money. Oh yeah - none of the staff had jumper cables or a car here. Wonder how they all got to work.
     
Read 2 RepliesAdd reply
User Replies:
FoDaddy19 on 2014-01-06:
I think that allowing you to wait...in the *waiting area* is perfectly acceptable.

I don't think it's reasonable to expect them to allow you to stay a room, that might already be booked anyway for free, when you can sit in the waiting room just as easily.

Look at it this way, you got to sit in a warm room whilst waiting for the roadside assistance to show up. That's a reasonable accommodation in my book.

"Oh yeah - none of the staff had jumper cables or a car here."

I wasn't under the impression that it was the staff's responsibility to provide jumper cables to motel guests




Cwazychicken on 2014-01-07:
I agree they could've kicked you out because you weren't a guest, some places do that.
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
You Get What You Pay For
Posted by on
Rating: 1/51
PETALUMA, CALIFORNIA -- I wasn't expecting the Ritz. But I draw the line when a valuable possession disappears. I left a cheap shirt and expensive cell phone in my room. It was Christmas morning, I was in a rush, thought I had packed it all. One hour later I call to let the motel attendant know what I had done. He let me know that they found my shirt but there was no phone. He further told me to call the next day and talk to the lost and found. Wow! it didn't take long for them to clean out the room. Looks like somebody got what I paid for. Done with Motel 6 and the clones.
     
Read 1 RepliesAdd reply
User Replies:
clutzycook on 2013-12-27:
This is not unique to Motel 6.
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
No Office Help
Posted by on
Rating: 1/51
ORANGE COUNTY, CALIFORNIA -- We are in the room sleeping and some man broke our window we went down to the office and the lady in would not let my wife in so she could be protected I said please please please and she acted as she could not hear. My wife is sixty years old and now she need help and I hope no one ever have to go through that when you ask for help you can't get it. Motel 6 every one please don't stay there Motel 6 do not care for people we seen it for ourselves. Please take note beware of Motel 6. There [ad] is a lie don't you believe it not safe at all
     
Read 1 RepliesAdd reply
User Replies:
FoDaddy19 on 2013-12-23:
Did your wife call the police? That would've been my first move, assuming I wasn't carrying at the time.
Close commentsAdd reply
StarStarEmpty StarEmpty StarEmpty Star
They Just Don't Care About Guests
Posted by on
Rating: 2/51
PONCA CITY, OKLAHOMA -- On several occasions my room key would not work, when I went to the front desk and told them they made me a new one and it did not work. I had to be let into my room with a pass key. They informed me that it was because I was carrying it in my wallet. that was the first problem. Now I don't have TV reception in my room and I have been told that they are installing a new system all day and it is 7:10 and I still don't have TV. The impression I am getting is that the owner just dos not care about the guests.
     
Read 0 RepliesAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Not the best of the bunch
Posted by on
Rating: 1/51
ELK GROVE, ILLINOIS -- I stay at Motel 6 very often. Mostly around the pacific Northwest. This one in Elk Grove, IL was less than normal standards of Motel 6. The water in the shower kept going hot and cold depending on the neighbor rooms flushing the toilet or taking their showers. The ice machines were broken and there was not even morning coffee in the office.

They office help was not able to give me directions for local attractions. And half of them it was hard to understand when they spoke to me. The girl that worked the office at night spoke the best English.
     
Read 0 RepliesAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
I Got Locked Inside the Room!
Posted by on
Rating: 1/51
BIRMINGHAM, ALABAMA -- Immediately after arrival I realized the door was broken and I couldn't get out. I called the front desk and she told me she was the only one on staff and she was busy and she'd be there in 10 min. I ordered pizza and soaked my toe that I had stubbed on the broken step on the way in. I reached for the only towel and a cockroach jumped out of it. The front desk girl eventually came, but couldn't open the door. She called the manager and she tried as well for 20 min. My pizza guy came but I couldn't open the door. After about 40 min they finally got it open. When I complained the manager told me I "really need to learn how to talk to people". She gave me my money back but refused to comp me a room because I was rude to her. I have stayed in better hotels in Mexico. If you ever go here avoid the crazy lady with black and white hair and orange nails.
     
Read 3 RepliesAdd reply
User Replies:
trmn8r on 2013-08-15:
I avoid Motel 6 altogether after one bad experience. They say they are not all alike, but I simply won't take a chance again.
olie on 2013-08-15:
She gave you your money back. That *is* comping the room.
Old Timer on 2013-08-15:
Motel 6 is the bottom of the bottom when it comes to dumps to stay at. "I have stayed in better hotels in Mexico"? I would think so, a couple of the nicest resorts we have ever frequented were in Mexico.

(plus I love the grub in Mexico)
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Value for Money???
Posted by on
Rating: 1/51
CORPUS CHRISTI, TEXAS -- My husband and I relocated to Corpus Christi due to his work. We unfortunately got stuck with staying in this place (845 Lantana Street) It was the only available room here that we could afford over $350 for just one week. It is so over priced but lets face it the whole of Corpus is over priced.

The room is so out of date, internet is not even free, it smells and to top it all the room had a shower and NO bath and the toilet seat didn't even have a lid on it, which to me is disgusting (but I know this seems to be standard in Motel 6's). The reception area looks OK though funnily enough!! I am just mad because of what it cost us and we have stayed in several motels around Texas and for a 'corporate' motel this really has to be the worst.

Don't they have standards that they have to keep to? Who charges for the internet nowadays they really need to address that. I do understand this is supposed to be a budget chain, but budget does not mean dirty over used and broken. The only redeeming feature this place has for me is their pet policy which is why we had such a limited choice when we were shopping around. So if you can afford it, its worth paying a little more for clean and updated accommodation so go elsewhere!! Given the choice I would in a heart beat!!
     
Read 0 RepliesAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
They Will Kick You Out for Someone With a Reservation
Posted by on
Rating: 1/51
N. CANTON,OH., OHIO -- I had stayed several nights in this smoke scented holes in blankets and bugs in the carpet fine establishment. I was paying daily (cash) and on the 8th day when I tried to pay for another night they said I couldn't because someone had reserved my room. I don't think my room should be up for grabs until I check out but it's all about their bottom line and not common sense. I was not loud or drinking in my room. I paid every day before check out time.

My truck was in the dealership for repairs so I had to call them every day to see if they were done. So there I am with no room and no truck (nice). Someone with 2,3 or 4 people were probably going to bring in more $ then lil ol me. It's all about the bottom line. Not about being a real person, not about common sense. Oh by the way I really enjoyed the 19 inch tube t v. Right out of 1985. You get what you pay for!
     
Read 4 RepliesAdd reply
User Replies:
jonthethird on 2013-07-06:
Apparently the motel was booked out, and your room had been reserved by another. If they had a room, they would have offered it.
FoDaddy19 on 2013-07-06:
I don't see a problem, the folks had a reservation and likely paid well in advance. They likely paid for the room well before you even showed up. Your situation is unfortunate, but Motel 6 did what they were obligated to and supposed to do.

tambo on 2013-07-17:
It is an industry wide practice to honor confirmed reservations.
Will on 2013-12-04:
If you were paying daily then I bet you didn't have the room reserved. If you had reserved the room for a week or however long you needed then that wouldn't have happened. Cannot blame the hotel for not being mind readers. It was your own fault.
Close commentsAdd reply
Top of Page | Next Page >