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Charged Credit Card But Never Sent Product
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I purchased the Windows Live Mail to Mac Mail program on Jan 10, 2011 from They charged my credit card, yet did not even send me a confirming email of the purchase, nor did I get the Activation Code to be able to use the downloaded program. Even though, many times, I tried to communicate with them through their email address, their phone number and their website Support Ticket, I did not receive any response whatsoever from them. They do not list any physical addresses on the internet. I am now trying to get my money back.

Company Response 02/14/2011:

Hi Customer, automatically sends the activation details and download links with each purchase.

If you did not receive the activation email, please check your Spam folder or email

We are committed to 100% customer satisfaction and if you have emailed us and have not received a response, please check your Spam folder as all Tickets are replied to.

Please let us know if there are any further issues or questions.

MoveMyEmail Technical Support

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