MoveMyEmail.com

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Charged credit card but never sent product
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I purchased the Windows Live Mail to Mac Mail program on Jan 10, 2011 from MoveMyEMail.com. They charged my credit card, yet did not even send me a confirming email of the purchase, nor did I get the Activation Code to be able to use the downloaded program. Even though, many times, I tried to communicate with them through their email address, their phone number and their website Support Ticket, I did not receive any response whatsoever from them. They do not list any physical addresses on the internet. I am now trying to get my money back.

Company Response 02/14/2011:

Hi Customer,

MoveMyEmail.com automatically sends the activation details and download links with each purchase.

If you did not receive the activation email, please check your Spam folder or email Support@MoveMyEmail.com.

We are committed to 100% customer satisfaction and if you have emailed us and have not received a response, please check your Spam folder as all Tickets are replied to.

Please let us know if there are any further issues or questions.

MoveMyEmail Technical Support

     
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