Moving Van Lines

8 reviews & complaints.

Most Popular | Newest | More Options >
More filter options:
This Company Is A Truly A Scam
Posted by on
TEXAS -- I went on a moving site to find a moving company to move me from FL to TX. I got a call from two companies Moving Van Line was one of them. I informed the guy name Brian that I had gotten a lower quote than he gave me; he told me give him a chance and he will meet or beat their price which he did. When I got the binding quote it was missing quite a few items that I told them I had I called but did not get anything but voice mails so I replied to the email that I got the quote from no one answered. Two days before the move I contacted the company to see if they were still going to move me and to see if they fixed the items that was left off the list. Of course they hadn’t. After a long discussion with Brian he wanted to charge me more money I told him I was not going to pay because I told him about the items ahead of time long story short I had to call back and speak to a manager name Randi who did the same thing but because I could not find another moving company I had to agree to the price she quoted me and I asked her to email me this new binding quote which she did and it was not what she told me.

After long discussions again I told them to pick up my stuff the next day. The movers were four hours late when they came they would not move any of my things until I signed the papers first so I did. After they finally packed all of my things they said my new amount was $1600.00 more than what they quoted me I told them that I was not paying it and to unload the truck the refused and called the dispatcher who asked if I had nice stuff to which the guy replied yes and then the dispatcher told him to take the amount that I was offering him and I can call and discuss it with Randi the next day. I called and called and got no where they held my stuff hostage for three months I had to call the FMCSA in order to get my stuff. Which when they delivered was all broken up. I filed my claim 4 months ago and I still haven't been re-embers for the damages and the damages is noted on the bill of lading and on the descriptive inventory list still they refuse to pay or even take my calls.

I have filed complaints with the Division of Consumer affairs, FMCAS, Attorney general of FL & TX, the States Attorney's office and still nothing is being don about this company it's like they have someone in their pocket that is letting them run a much on the American Consumers and all of them are Israeli’s.

I say all the people on here file a class action suite against this company.
Add reply
Moving Scam
Posted by on
TAMPA, FLORIDA -- This was purely a bait and switch scam as far as I'm concerned. I contracted with someone named [snip] who solicited me after I inquired information from his company on line. I informed him that I found another mover for less money and he asked me to let him see if he could compete, which he did, and quoted me a price of $461 to move me about 200 yards. On his quote, which I have in writing, it spelled out that they would be packing my goods and unpacking.

When the movers arrived, (which they were very unprofessionally dressed, pants hanging down to his thighs) I was told that they wouldn't be packing up my things for that price and I was forced to sign something saying I would pay $115 an hour and since I had to be out of my apartment on that day, I had no choice. They did a very poor job of moving and broke a "very expensive" vase.

Since the bill was going to be $461, I put $450 cash on my dresser. When the movers got there, I was sitting on the couch and I remembered that I had put the money on the dresser and when I went to get the money, it was gone.

I was never told that they didn't accept checks and they only accepted master card or visa and since I only had a check or American express, they said since I didn't have master card, if I didn't pay by cash they would take my furniture back to Miami.

I spoke to someone named [snip] who didn't really speak good English and he was curt and very unpleasant. I spent about two and a half hours trying to resolve the matter and after going to 3 ATM's I came back with the cash and they charged me an extra $350.

Something should be done about this company. These people should be put out of business for their shoddy practices and this bait and switch technique.

I am seriously contemplating contacting an attorney in regard to this horrible mess. I think that this company thrives on scamming single female senior citizens.

Trish2970@AOL. com
Read 2 RepliesAdd reply
User Replies:
madconsumer on 12/05/2008:
you did have another choice, you could have called your friends and had them move you.

if the vase was so dear, that was one item you should have moved yourself.

if you had strangers coming into your home, why would you lkeave a large sum of cash lying around? now it is your word against theirs. as you found out, remembering to late, was to late.

if you have a signed quote, your claim will standup in small claims cpourt.
Anonymous on 12/05/2008:
You were not forced to sign anything. You made the choice to sign a contract that contained arrangements that you had not previously agreed to. I have hired movers a few times and have always had the contract written with my expectations (and theirs)and signed more than a week prior to my move. I've also learned that anything of value I pack and put in my own vehicle before the movers arrive.

I'm also confused on one point. Your first paragraph states "and quoted me a price of $461 to move me about 200 yards." Then in another paragraph you state "I didn't pay by cash they would take my furniture back to Miami." Who is in Miami and why would they take your funiture there?

If you really believe that your money was stolen by the movers, a call to the police while they were still there would have been the action you should have taken. An arrest of the offender would have been in order, as well as the remaining workers being escorted off of the property. A police report would have come in very handy if you decided to get an attorney and go to court. I am having trouble believing this complaint is legitimate.
Close commentsAdd reply
Very Unhappy With Service
Posted by on
TAMPA, FLORIDA -- First of all we didn't hire moving Vanlines, another moving company sucontracted them to do our move. They showed up at 4:30 on a Friday evening to move us. My husband (who has a bad back and myself had to help them carry our things to the truck. Prior to the move we had been issued a check off list in order to determine the quote. They refused to move half of the items on that list. And told us that they would move no boxes. They both had strong Russian accents so comunication was quite awkward but I could tell that they were frustrated and really did not want to move us at all. When they found out that we were moving to a second level apt. Things got progressivly worse. They only worked two of the three hours that we were charge for and threatened to leave our things laying in the parking lot if our time ran out. I didn;t understand this time constaint problem because as I said we were shorted and hour. They were harsh, rude, arrogant andhostile and when they left they had the audassity to ask for a tip, I had to rent a U-Haul truck the next day incurred more expense. And get this They were one of the original companys that contacted us via email in hopes of getting the job, They called me two weeks after the move to discuss why we chose the other company over them I told them (not realizing at this point who they were) all about our nightmare.

The salesman figured out what has happened while still on the phone with me and started making excuses for them I however didn't realize until I hung up what had just transpired. But rather than ownning up and offering some kind of restoration or at least re=embursment for the hour that we were obviously cheated out of He couldn;t get off of the phone fast enough. Which is OK my beef is with the company that we originally hired who seems to be making restitution. They however have taken Moving Vanlines off of their subcontact list and have advised their sister moving companies who are worldwide to do the same. I am however going to report them to the BBB and Consumer Protection Agency. Companies like these with reviews like these don't stay in business long.

Signed unmoved by the whole experience
Read 1 RepliesAdd reply
User Replies:
Anonymous on 02/16/2008:
You ought to sue the company you signed the contract with. Even though they subcontracted the job they are still responsible.
Close commentsAdd reply
Beware Other Companies Owned/Operated By Moving Van Lines
Posted by on
While investigating information on the internet in an attempt to collect on my judgment against Moving Van Lines, I have learned the following and would like to share to ensure that other consumers are informed

1) NONE of the other locations they boast exist (check Google earth)

2) Moving Van Lines OWNS First Van Lines. (check

3) The Movers Group is owned and run by the girlfriend or the owner of Moving Van Lines (confirmed by doing a real property and asset search)

STAY AWAY FROM ALL 3 OF THESE COMPANIES. Please post this so that others can be forewarned.
Add reply
Posted by on
FLORIDA -- I used this company without taking time reading the reviews. I wish I had!! They overcharged me for all type of "hidden" fees. They quoted $300 and the final bill was over $1000.00.

They refused to unload the truck without payment. I paid and they threw out everything to the street instead of bringing it into the building. Broken table, lamps, furniture, missing boxes. I am complaining with the BBB, Transportation Gov, Code Compliance of the City and Policy report.

Do not use this Company. They should close it!!

Moving Van Lines - Broken furniture
Read 5 RepliesAdd reply
User Replies:
moneybags on 02/26/2008:
holertingrid on 02/26/2008:
Angi on 07/22/2008:
Yes..I also had the same experience. Made my moving a nightmare. With me the sales person agrred on 1200$ and they charged me 2100$. Also they did the packing the worst , many of things are broken. Also don't deliver on time. First the sales person said you can pay while the time of unloading the truck but later she said she will not ship unless I pay to them. The staff is also very bad, they don't have manners to talk and are very harsh and cheap. Really a bad company. It should be banned and closed. Don't even think of getting your quotes from them.
Exchampion on 11/04/2008:
They've changed their name to ABC MOVING INC now but their website is still MOVINGVANLINES.COM. Listen to Angi, because I had the same experience with these people. an I've submitted a complaint about my situation here and on RIPOFFREPORT.COM as well.
Stay away from these crooks!
nj28h on 05/24/2010:
File a complaint with the US DEPARTMENT OF TRANSPORTATION. They are investigating my complaint against American Knights.
Close commentsAdd reply
Moving Scam Lines - Hollywood/Tampa, FL
Posted by on
HOLLYWOOD/TAMPA, FLORIDA -- We agreed for this company to move us at the estimate quoted. If there was additional cubic feet needed, we would have to pay the extra, which according to the original driver there was another 198 cubic feet. Therefore, we paid the difference. Upon delivery, we were told that there was no more than 720 cubic feet used, as that driver had 9 different loads on his truck. We have tried to deal with this company to no avail. We were told by the customer service department, that we only had an estimate. We feel that were we overcharged by 247 cubic feet or $1081.86 which we feel that the company should refund us.

How is it possible to fit 967 cubic feet into a 720 cubic foot area. We feel that this company has ripped us off. We tried to go with a weight quote but they refused.
Read 1 RepliesAdd reply
User Replies:
justme123 on 05/28/2009:

Please post this to notify potential movers to Stay Away from Moving Van Lines and all potential companies. These people aer professional scam artist and they are trying to stay one step ahead by changing the names of owners on and other sites.

There have been a number of posts of listing the many moving companies owned by Barak Rozen (Rosen) and Ohad Guzi, so that people could stay away from them. NOW They are NO LONGER LISTING their names on the Ownership record at instead only listing Manager's and Authorized agents obviously this make it harder to track them but not impossible. DO NOT BE FOOLED.

IF YOU MUST HIRE A MOVER IN FLORIDA...DO NOT HIRE A MOVER THAT WILL NOT PROVIDE YOU COPIES OF THE ARTICLES OF INCORPORATION, WHICH SHOULD LIST THE OWNER, if the articles of incorporation list another company, (ie First Van Lines, Lists the Movers Group) then ask for the Articles for the owning company.

I have contacted the Florida Attorney General's office, the FMSCA, the BBB, The Florida FBI and others.....and NONE of these departments seem as concerned about these people as, in my opinion they should be.

THEREFORE if you have been scammed by these people and you learn of any information that will help others PLEASE Post it on the internet to warn others. IF ALL OF US HELP OTHERS TO AVOID THESE PEOPLE THEY WILL MAKE NO MONEY AND GO OUT OF BUSINESS.

Stay away from: Moving Van Lines, The Movers Group, First Van Lines, American Auto Relocation, BE SURE TO CHECK NAME, and FICTITIOUS names. For any name listed make sure you do Asset searches for those listed...Intellius is only $10. Ask for references, Go on Google Earth to find the office and see if it exists,

IMPT- Go on the FMCSA and look up insurance information and contact them for the OWNER THEY HAVE TO TELL YOU.....IF THEY WON'T TELL YOU DON'T HIRE THE MOVER.

There is information all over the internet about these people and if you DO YOUR RESEARCH it will help in avoiding them
Close commentsAdd reply
Do Not Use This Company
Posted by on
TAMPA, FLORIDA -- Moving Van Lines - Damaged FurnitureI contacted MVL in Nov of 07. After speaking with 5 different moving companies, the salesperson Sal assured me that my goods would be transported without issue and all would be well. When I arrived at my new home, they REFUSED to take credit card ONLY CASH, ALL (I am not exaggerating for effect here) ALL of my furniture was damaged, the "lost" several boxes of valuable items.

They destroyed my China cabinet. I have retained an attorney. [solicitation snip]
Add reply
Refusal to pay for damaged items
Posted by on
TAMPA, FLORIDA -- After moving our household from Florida to Nevada, Moving Van Line wanted only cash instead of a check and held our furniture hostage. They only partially delivered our items and even though we paid an extra $350.00 for special wrapping on fragile items, they were still damaged on arrival. Now the company won't take responsibility and their insurance company (Anthem Claim Management) denied our complaint because we signed a bill of laden when the furniture was delivered. We had to sign the bill of laden or they wouldn't unpack our goods from the truck. Only after signing and paying would the delivery men unpack our goods from their truck. They held our furniture hostage. Do not do business with this company! MOVING VAN LINES in Tampa, Florida.
Read 4 RepliesAdd reply
User Replies:
Hugh_Jorgen on 03/15/2007:
You might try to bring some pressure via the Surface Transportation Board ( They regulate the interstate trucking business and they take bills of lading very seriously. If you have proof that you were forced to sign the B/L before taking delivery you might be able to make things mighty uncomfortable for the movers. Good luck.
Anonymous on 03/15/2007:
A co-worker had a similar problem moving his stuff up from Florida by a different mover. The movers played games with all kinds of excuses. When they finally showed up (a month late) most of his possessions were either damaged or missing. He filed a claim with Anthem Claim Management, including photos and a notarized statement of damages. His total should have been around $24,000 and all they paid was $400.
rhondam718732 on 03/19/2007:
I had damage done by a mover (not a state to state move just a local move.) I simply wrote in the damaged items on the bill of lading that I signed and indicated why I was signing. I also wrote out a check for the amount quoted and not the amount they were overcharging. The police were called and I was told that even if I paid $1 it was not "theft of services" and they could do nothing.
justashley on 09/20/2007:
I had problems with this same mover. However, mine was more of being overcharged by 1100 dollars. There "customer service" lady was the rudest person I have dealt with and they refused to refund the money owed. I would warn everyone that this company scams people.
Close commentsAdd reply
Top of Page | Next Page >