sexual ads that aren't blocked.
RED BLUFF, CALIFORNIA -- I think it is morally wrong when I pay for a service and have to put up with sexually inticive material always being displayed. I have three kids: 10, 13, and 17, and I'm doing my best to raise them ... read full review2 Replies - Latest reply on 03/17/2004
CHICAGO, ILLINOIS -- I signed up for MSN under a promotion that said I would get the first 90 days free as long as I agreed to a two-year contract. That was last year and now I just got a collection notice for the 90 days of service last year. Not only are they charging me a year later for what they said was "free" but they didn't even send a bill. They just sent it off to a collection company that is hounding me. When I called MSN they said they had a billing problem but the collection company is still calling a month later. I say f_u_c_k you MSN2 Replies - Latest reply on 06/13/2003Add reply
MSN broadband, which I have used for almost a year, started charging me $74.95 a month last month. My contract rate is $39.95 a month. When I called to complain they said they would fix it but they didn't becasue the $74.95 charge showed up on my Visa card bill again this month. I called to complain again and they said I was stuck paying $74.95 if that's what is on my bill. Add reply
TALLAHASSEE, FLORIDA -- a free 30 day trial account was set up in march 2000. on the 3rd day it was cancelled and i was assured i would not be charged. in fact, i WAS charged for two months. one month was refunded, the other was not. i have been told time and time again for nearly two years that this amount of $19.95 is coming to me, but it never comes. two years is long enough. my last discussion with a rep of your company was just a few weeks ago. the last letter i mailed was written january 27, 2002. i am tired of the reiteration with no results and the inability to speak with a higher authority. letters on file will give all the pertinent details.
2 Replies - Latest reply on 03/19/2002Add reply
To help keep me as a potential future customer, I would like the following:
i want the refund NOW. the original credit card account which i gave in order to set up the free account has been discontinued, therefore i would like a check.
At the very least I would like a response from your company regarding this incident. Thank you for your time.
I haven't had access to my computer/ANY computer for a few weeks...(hospital stay)....came back, logged into Hotmail, and found that they'd DELETED EVERYTHING in my mailbox!! Some new policy about logging in every 30 days OR ELSE. Now they tell me, "Sorry, can't fix it."! I'm so angry I can hardly type!
6 Replies - Latest reply on 03/02/2014Add reply