MyContractorLocator.com

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ST PAUL, MINNESOTA -- I made a complaint on this site because during our slowest time of year, they inappropriately billed my bank account, leaving us with fewer acorns to make it through the winter. The owner tried to pay me off to retract my complaint. He was very antagonistic, and threatening me with complaints against the BBB, and calling the police on me! this company loves to antagonize they are good at it, and I'm sure the reason why is because they are constantly dealing with disgruntled customers that feel ripped off!

So I went home and read my contract and my billing policy to make sure I hadn't jumped the gun. I hadn't, the billing policy states, "Your application fee of 100 dollars will be credited to the total available balance of your account." It was not. The 2 leads I bought, for a total of 90.00, and tried to return twice but they were still stating that I had a 90.00 balance on my account. So I at least figured that I wouldn't be billed on my bank account because it was not above and beyond my application fee. The man on the phone, dennis says he's related to the man on the answering machine with the identical voice called Ron, said "You don't know how we do things here." Well if he disclosed all of his terms on his contract then I would know...Oh yes, and a few days after signing the contract I was sent the notice that I would be billed daily instead of weekly. I'm sure this is a standard form they send out. I really believe that this company moves forward with a methodology of extortion.

FURTHERMORE, AND MORE IMPORTANTLY, AND YOU MUST READ THIS BEFORE SIGNING A CONTRACT WITH THIS COMPANY, there is a term on the contract that I discovered after closer scrutiny, and I believe this is how the owner's ripped off so many people when they were working under myfreeestimates.com. At the top of the second paige, it essentially and cleverly worded states that in order to recoup the investment of promoting your business that if you don't buy any of their leads for 3 months that you will be upgraded to an EXACT account. This term "exact" is not properly defined, but essentially it means that you will be sent every lead in the area and you will be charged for them!!!

In addition, he threatened to complain to the BBB on me, he can't. I was the consumer not him. He also, stated that he would refund me the 190.00. Well I had already received 90.00 from my credit card company. I chose not to tell him this at the time, not because I was trying to get more money than I deserved, but I wasn't ready to resolve this and needed some advice... He later calls, and says, "I see you were trying to get another 90.00 I'm going to call the police unless you take off the complaint from my3cents.com.

You see this company tries to antagonize you and scare you into removing your complaints, I could have taken another 100.00 and removed my complaint, but contractor's have to stick together and if I save someone from losing thousands thought their "exact account" program then I will feel great. Read the complaints at myfreeestimates.com and BUYER BEWARE.
     
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supajon on 2011-02-22:
Amen brother! MyContractorLeads is nothing more than a reincarnation of MyFreeEstimates. Just like any fraudulent organization, they frequently change names in order to avoid their dismal reputation.

This company operates within legal loopholes by tricky wording in their contracts. Plus, they know that credit card companies are typically reluctant to act on the behalf of the consumer once the transaction has been processed, not to mention any small claims must be litigated in MN. Buyer beware!

Eric Carstens, Chris Hurst and the rest of the "employees" - CRIMINALS!
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Mycontractorlocator.com used to be myfreeestimates.com still scamming!
Posted by on
A Scam by any other name is still a scam. This company used to scam under the name of myfreeestimates.com, and they have a lot of complaints. They scammed me for 190.00 under the name of mycontractorlocator.com And after reading all the reviews from their old name, I feel that I got off easy!

I know that the two companies are related because there are clues that I don't want to share with them because I don't want them to know how to cover their trail-thieves are usually careless.
     
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johnsparkman on 2011-02-08:
In addition, the owner tried to pay me off to retract my complaint. After calling me with a snotty attitude. For instance, I answered the phone "Hello" and he said, "Oh I thought I was calling a business phone." I said "Sir, this is a business, but this is my cell phone, and I'm not sure how you even got my number." He said, in a very punk-ish voice, you left it on the complaint against my company.

I recall right after I left the complaint on my 3 cents, someone called from mycontractorlocator.com, I answered the office phone in the same way, "Hello" It was them-caller I.d., the caller then said, "Oh I thought I was calling a contractor," and he then hung up. This company loves to antagonize. They are good at it, and I'm sure the reason why is because they are constantly dealing with disgruntled customers that feel ripped off!

So I went home and read my contract and my billing policy to make sure I hadn't jumped the gun. I hadn't, the billing policy states, "Your application fee of 100 dollars will be credited to the total available balance of your account." It was not. The 2 leads I bought, for a total of 90.00, and tried to return twice but they were still stating that I had a 90.00 balance on my account. So I at least figured that I wouldn't be billed on my bank account because it was not above and beyond my application fee. The man on the phone, dennis says he's related to the man on the answering machine with the identical voice called Ron, said "You don't know how we do things here." Well if he disclosed all of his terms on his contract then I would know...Oh yes, and a few days after signing the contract I was sent the notice that I would be billed daily instead of weekly. I'm sure this is a standard form they send out. I really believe that this company moves forward with a methodology of extortion.

FURTHERMORE, AND MORE IMPORTANTLY, AND YOU MUST READ THIS BEFORE SIGNING A CONTRACT WITH THIS COMPANY, there is a term on the contract that I discovered after closer scrutiny, and I believe this is how the owner's ripped off so many people when they were working under myfreeestimates.com. At the top of the second paige, it essentially and cleverly worded states that in order to recoup the investment of promoting your business that if you don't buy any of their leads for 3 months that you will be upgraded to an EXACT account. This term "exact" is not properly defined, but essentially it means that you will be sent every lead in the area and you will be charged for them!!!

In addition, he threatened to complain to the bbb on me, he can't. I was the consumer not him. He also, stated that he would refund me the 190.00. Well I had already received 90.00 from my credit card company. I chose not to tell him this at the time, not because I was trying to get more money than I deserved, but I wasn't ready to resolve this and needed some advice... He later calls, and says, "I see you were trying to get another 90.00 I'm going to call the police unless you take off the complaint from my3cents.com.

You see this company tries to antagonize you and scare you into removing your complaints, I could have taken another 100.00 and removed my complaint, but contractor's have to stick together and if I save someone from losing thousands thought their "exact account" program then I will feel great. Read the complaints at myfreeestimates.com and BUYER BEWARE.
trmn8r on 2011-02-08:
"I know that the two companies are related because there are clues that I don't want to share"

If you don't state evidence that the companies are the same, it weakens your argument subtantially IMO.
johnsparkman on 2011-02-08:
I didn't post how the companies are connected because I don't want them to be able to cover their tracks. And if my argument feels weak then send them your savings, good luck.
tnchuck100 on 2011-02-08:
john, good information. Thanks for the review.
supajon on 2011-02-22:
These guys have an F rating with the BBB: http://www.bbb.org/minnesota/business-reviews/internet-marketing-services/myfreeestimatescom-in-eagan-mn-96014489

What else needs to be said?
PepperElf on 2011-02-22:
yeah but the BBB ratings can be purchased

not saying it's not a bad company... just saying... don't trust the bbb exclusively.
supajon on 2011-02-22:
Are you kidding? Negative ratings don't matter? Maybe in your world.
PepperElf on 2011-02-22:
no - I just mean the BBB's ratings.

there's already been proof that they'll give A+ ratings to companies that don't even exist... because the fake company bought a membership.


I'm not saying the company the OP wrote about isn't bad. it probably is... I'm only saying .... take anything the BBB says with quite a lot of grains of salt.
supajon on 2011-02-22:
No. Any F rating from the BBB needs to taken at face value, no grains of salt needed.

When hundreds of complaints are filed with the BBB regarding a B2B entity, one really doesn't require any additional proof.
PepperElf on 2011-02-22:
http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843

really?


you might want to do a little more research on them before you believe everything they write.

there's also been evidence that the BBB has given bad ratings to people as "punishment" for not paying for membership
supajon on 2011-02-22:
You know dude, the BBB doesn't manufacture complaints. And MyFreeEstimates and MyContractorLocator have HUNDREDS of complaints.

So, again, thanks for the moot point.
PepperElf on 2011-02-22:
I'm a dude now?
O_o


and you forget. I never said the company the OP complained about wasn't bad.

I *only* said that I mistrust anything from the BBB.
Slimjim on 2011-02-22:
In this case, I would have to agree the BBB paints a picture that you can bank on. While 100's of complaints is an exageration (unless related companies add collectively), the one entity, myfreeestimates.com, has over a hundred. Supajon makes a valid point, this is a B2B company, which have far less complaint activity historically than consumer servicing companies. Just saying in this case, I think the BBB contains enough to avoid this outfit.

Customer Complaint History for Myfreeestimates.com, Inc.
In January 2009 BBB staff conducted a File Review of the company's complaints. Clients who complained to the BBB allege leads provided by the company are bad leads, no refunds for bad leads, that they are treated rudely when inquiring about exchanges and/or refunds. Complaints also state they were not made aware the terms of the contract that allows the company to continue to charge credit cards unless the consumer specifically declines the repeat charges.
While the business has responded to most complaints, they refer to the terms of the contracts signed by the clients and have cancelled the contracts.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 101 complaints about Myfreeestimates.com, Inc. in the last 36 months, our standard reporting period. Of the total of 101 complaints closed in 36 months, 15 were closed in the last year.
trmn8r on 2011-02-22:
The BBB isn't perfect, but I have found both its ratings and its arbitration process helpful. Additionally, they list company officers, which can be very helpful when the company doesn't otherwise reveal who they are.

I don't put a lot of stock in A+ ratings of member companies, BUT I have found low ratings (C to F) to be very accurate. So, I use them for my purposes, and couldn't be happier over several year period.
supajon on 2011-02-22:
Slimjim, I am quoting numbers from their BBB record from just a few short years ago - in excess of 300. Their complaints have waned because MFE's customer base dwindled to nothing. Hence, we now have MyContractorLocator.
Dillan1234 on 2011-05-01:
I would look up Sparkman Roofing... Not too impressive.. Also he has paid off the BBB... Sparkman Roofing is a scam!!!!!
Matt on 2011-05-30:
There leads are old and oversold. They make it very difficult to quit, and they accessed my companies checking account for an unauthorized payment. They appear to be the same company as myfreeestimates.com. save your money and a big headache.
justirritated on 2011-07-25:
We just got taken for over $300.00 from this company. it was good for about 5 months. We had 1 charge in July and then all of a sudden we got charged 1 week later $195.00 and a statement that said we had an account balance of $325. I called right away and they said they were behind on billing first. Ron faxed me my account records and I reconciled them with ours. No shocker they were incorrect. After days of trying to get a response I got Chris who claims to be the owner. He gave me the same response and I explained to him that I sent back the reconciliation already and I wanted the money refunded to my bank account. He assured me they would put a hold on the other $130 until this was resolved that he couldn't figure it out without more research. 4 days later they charged my account again for the $130. no return calls no return emails. We finally got them on the phone 6 days later and he said"our records are correct, we were behind in billing" AGAIN I explained that this was not accurate and that we had already had this discussion prior to the 2nd charge on my account. I let him know we were done arguing over this that they needed to make it right. His response was "Look sweetheart..." My boss at this point, as I had him on speaker phone for all to hear the condescending tone and his laughter took over the phone call only to be taunted and called "Sport". At this point BOA will be dealing with them and as I understand this is not the first complaint and claim filed against them so BOA is more than happy to follow up on the claim and forward the complaints to the proper authorities. Chris' final response was that they did an audit review and we did not dispute 7 out of 14 leads in accordance to their rules, that as we know this is based on an honor system. This made me laugh, they have no honor, common thiefs never do.
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