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MyFico.com


1 Reviews & Complaints

Myfico sucks
Posted by Rickjc on 07/18/2011
FIrst I would like to say in the past I used this system and I praised it.

First I spoke to a lady who said she would cancel the recurring charges. I asked to be transferred to a supervisor because I still did not sign up to this service and they should check out their system. (So that it doesn't happen to anyone else)


Mr.... Rodriguez employee 115039

After being told that I did not sign up for score watch, he stated that it was my fault and I did sign up for a plan that would charge me 14.95 for three months. All I signed up for was “A Fico standard credit report with score”. After going back and forth he went ahead and reinstated the plan after I asked to speak to his supervisor.

Valerie Employee 1152
Got on the line and was not able to even show proof on an email that she states goes out prior to charging a
customer. She cancelled my plan finishing on October 13 andhaving me pay 45.00 for a credit report and a score.

All I want is for you guys to charge me 19.95 for my credit score and my credit report which I already received.

     
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Posted by Alain on 2011-07-20:
I think you can get a free credit report from each of the three main credit reporting agencies at http://www.annualcreditreport.com once every 12 months (according to the Fair and Accurate Credit Transactions Act-FACT, for short).
Posted by Rickjc on 2011-07-22:
after emails and complaints i got this email


We appreciate the opportunity to serve you.

A refund of $14.95 has been submitted to your credit card.

This refund is for order number O0AE939F214D

If you have any questions or issues regarding your refund, please contact us at help@myfico.com and reference this order number.

Thank you,
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