CALIFORNIA -- I had over 18,000 points in my account. Now there are 200 and I have been saving those points for a gift card. All my monthly statements are blank, yet their bonus emails show that I have 18,000+ points in my account.
They are not responding to emails and I've read through their terms and have violated none of them.
Highly disappointed and do NOT recommend them to anyone. I had been a member since 2006 and had not had issues until recently. Poor customer service.
I'm another person who's gotten 'screwed over' royally by MyPoints. I'd actually been a member since late 1998 and had never even redeemed my points once, as I wanted to accumulate a large amount and get something really nice with them.
2 Replies - Latest reply on 01/22/2011Add reply
Well, having accumulated a huge number of points through them (over a faithful 12+ years!!!), I just today got an email saying that my MyPoints account was canceled. They said I'd violated their 'Terms of Service' somehow, though no definite reason was given. All my points were canceled.
I'd advise everyone: Don't waste your time with MyPoints. You'll be clicking your brains out - for absolutely nothing!
I'm going to talk to the BBB about them.
You've been warned - so beware MyPoints!!
Look at the bottom of every BonusMail you receive. In many of them in teeny tiny print, it says you have to opt out of future emails from this advertiser. Suddenly I'm on all kinds of email lists I didn't opt in for PLUS many of these are sleazy companies that quickly sold my email address on. Opt out that is snuck into very fine print is not best practices for advertisers and makes BonusMail a huge pain in the ass because you have to check every email, even if it's not one you would click thru on, otherwise you'll be stuck with SPAM. Complain long and loud and especially make a complaint at FTC.gov. Every spam email you receive should go to SpamCop. Maybe when their advertisers get their IP addresses blocked for SPAM they'll change their completely shady business practices.2 Replies - Latest reply on 01/22/2012Add reply
I have tried and tried to stop receiving their emails. Gmail doesn't give a block option. They flood my inbox every day. I don't want to receive them at all. But so far have been unable to unsubscripe. Any suggestions how to do this. 2 Replies - Latest reply on 08/12/2010Add reply
Account suddenly closed??
I have been a member of mypoints for many years now and have never had a problem with them or receiving rewards (with the exception of a few delayed points posting).
I currently have 31,931 points ... read full review3 Replies - Latest reply on 06/19/2013
If my yearbook was created by kids then it should be for kids, They have let the adults turn something good for the kids, & make it obscene. Including my kids own father it is bull. He set up a my yearbook account & all 4 Of our kids have one he added the kids as his friends then blocked them just because he was getting interested in the bad messages, I know he is a grown adult that is my point, my sons are receiving the same things & some of them girls are automatically becoming their friends without them accepting it.
4 Replies - Latest reply on 08/17/2009Add reply
When ever it happens my kids come & get me. I think It should be set for 18 & younger, there is always my space, facebook or something more private they can take it to.
I purchased two offers on My Points and have never been awarded the promised points. I emailed customer service only to have them pass the buck to someone that did not reward the points. I purchased an AARP membership and subscribed to Peoplepc, and did not receive the points for either.
9 Replies - Latest reply on 05/22/2009Add reply
I had thought about referring my friend, however since this seems to be a scam, I won't refer anyone or purchase anything thru My Points.
Mypoints waited until I had almost 8000 points. I was saving for a gift card for my son's birthday in March. Today they have closed my account for no apparent reason! They let me order through them and waste hours reading through their emails, all for nothing! They get paid for what you did through them and then they dump you so they don't have to pay! They are a SCAM. DON'T waste you time like I did. I can't even email them to find out why they closed my account.
2 Replies - Latest reply on 02/12/2009Add reply
I can't find a address or phone number to call or write. I would like to file a complaint against them with the BBB.
I purchased over 1000 dollars worth of books for a class I was teaching. I was suppose to receive over 10,000 points from my points. Well they never credited the points. They have been running me in circles for the last two months. saying how they talked to where I bought the books and the order number I gave them does not exist. Then they told me they couldn't find the transaction in there system which only holds records for 90 days so It never happened. then they asked for my account info again. told me how it wasn't valid. I have sent them info from the site copied directly into the email, again the account number doesn't exist. call the book company, all my info is still in the system, everything I gave is correct. Again they reply that everything is incorrect.
1 Replies - Latest reply on 07/18/2008Add reply
I would just follow the links and try and find a better deal elsewhere because Mypoints is not a safe place for larger transactions. I have been a member since 2002 and never had this problem until recently.
Stole my points - FRAUD
MILPITAS, CALIFORNIA -- I used this website to purchase many things for my family members. There were over 20,000 points in my account until Mar 24. I won a game on that morning and it rewarded me of over 320,000 points. I was ... read full review14 Replies - Latest reply on 07/31/2013