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National Car Rental

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79 Reviews & Complaints

Company Contact Info
Contact Info: 7700 France Avenue SoutH | Minneapolis, MN 55435 | 1-800-468-3334 | www.nationalrentalcar.com

Top Customer Complaints & Reviews:

I have been renting from National Car Rental for 2 years with no problems or complaints until now.
DO NOT rent from National Car Rental! I recently rented a minivan from them and half way through my trip discovered the car was infested with cockroaches.
I was sent on a business trip to Kansas City, MO and my only available option for a rental at that time in the class of vehicle I needed was National.


Latest Reviews:

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Damage Claim & Loss - Rental Car Dodge Durango 4X2
EL PASO, TEXAS -- If you ever use an American Express Card, which automatically has $500 rental auto coverage and you rent from National Rental ...
-- Complaint Posted by Travelinman278 on 04/03/2013

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Idiot Caused $2,000. Damage To My Private Car! - Car Rental
BLOOMINGTON, MINNESOTA -- I followed my wife into National Car Rental's drop-off areas as I had done over 10 times and as we were leaving the attendant ...
-- Complaint Posted by Ghoene87 on 03/12/2013

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Bogus refueling charge at National Car Rental - car rental
EL PASO, TEXAS -- National charged an $40 refueling charge even though I had just filled the tank to brim minutes before. I didn't notice the ...
-- Complaint Posted by Berridge on 12/10/2012

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The Station Manager Almost Killed Me!!! - Asked for a different car.
CALAGRY, ALABAMA -- The following email I sent to the manager. Never got a reply. I usually get taken care of from all national location. Except.... ...
-- Informative Posted by Ruman on 11/26/2012

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Taken advantage of and rude representative
SAN JUAN -- October 2012 the wife and I went to Puerto Rico for our honeymoon. We rented a vehicle from national car rental, big mistake ...
-- Complaint Posted by Jramos28 on 10/18/2012

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They charge you previous bumps...awful international customer service - Car Rental
TUXTLA GUTIERREZ, MEXICO -- Charging previous bumps I travelled to Tuxtla Gutierrez, Chiapas, Mexico. When I first rented the car, they filled a paper ...
-- Complaint Posted by Jimenadca on 08/12/2012

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National Rental Car Nightmare!!!! - Rental Car
DENVER, COLORADO -- National Rental Car, I have just about had it with your company. I rent from you ever single and for the past 4 weeks I have ...
-- Complaint Posted by Nvoegtle on 05/09/2012

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Worst Customer Service - Car Rental
ANYWHERE -- I am an Emerald Card member and rented National many times. Most of my travel was at regular times and I had no issue. In fact ...
-- Informative Posted by Invrdc on 04/24/2012

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Reported Car Stolen That I Rented - Car Rental
MIAMI, FLORIDA -- The national car rental company rented me a car on weekly basis. I called to confirm term and length of rental as required. ...
-- Complaint Posted by Kinsale37 on 03/05/2012

BEWARE!! don't rent a car from National if you have any relatives/Friends coming from another country to visit
INGLEWOOD, CALIFORNIA -- went to return a car with people I know who were from another country on 12/29/11 at approximately 9:00 P.M. They were confused ...
-- Complaint Posted by Snow_symphonie on 01/28/2012

"Buyer beware" of National's gas option - "Convenience" gasoline option
SEATTLE, WASHINGTON -- "Buyer beware" of National's gas option "Buyer beware" follow-up regarding my transaction with National Car Rental... When the ...
-- Informative Posted by Pdwe82 on 12/09/2011

Poor Service - Poor Service at Palm Springs Airport -- Complaint Posted by Dougschad87 on 10/09/2011

Left standing at the airport - Car Rental
On a Friday night I landed at Victoria Airport in B. C.I had previously checked the Victoria National Car Rental website via ...
-- Complaint Posted by Gwdobbie51 on 09/29/2011

Stay Away from National!
SAN JOSE DEL CABO, MEXICO, NEW JERSEY -- This is my horror story. In summary, I rented a car from the National Renal Car company at Posada Real Hotel. During the rental, ...
-- Complaint Posted by KCD on 08/13/2011

Would never recommend National Car
LOS ANGELES / INGLEWOOD, CALIFORNIA -- In May we rented a car for 3 weeks at National. Now we were charged / debited with an amount of approx. USD 1200 (!!!) for "extensions". ...
-- Complaint Posted by Gatof on 06/08/2011

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