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National Translink

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The Most Loyal Credit Card Company in the Business
Posted by on
OAKBROOK TERRACE, ILLINOIS -- My company has been with National Translink for almost 8 years now and I was extremely shocked to read some to the negative feedback by these apparent "fly by" customers just looking for the lowest rate possible. Like all things, you get what you pay for in life. You spend $30,000 on a LEXUS instead of a CHEVY, you will expect more from the LEXUS dealership such as car washes, free consulting, oil changes, etc. You also expect your LEXUS to run longer than a CHEVY and retain it's value. National Translink is really the LEXUS of the credit card industry. They provide the Free paper, free consulting, free machine repair and 24 hour LIVE customer service that you would expect from a premium company.

Accepting credit cards is an essential part of our business. We could lose thousands of dollars an hour if our machines are broken. Anytime we have ever had a problem the last 8 years, National Translink has swiftly aided us in getting back "online". Usually the same day that the problem occurred they will send someone out to make sure that we are up and running as soon as possible. They do this as a FREE service, no charge! Now, I was tempted to go on Ebay and buy a used terminal like many other businesses and then call up my bank and get their lowest rate possible but whose going to be there when I have a problem? The banker!?! The truth is, you will spend hundreds of dollars having someone come to your business to repair your machinery, hundreds of dollars on paper costs, and who knows who much in lost revenues trying to do it on your own. Case and point, you get what you pay for.

If you are trying to save pennies on machinery or a rate, you will suffer at some point and probably end up losing more money than you have saved. I'm about service and loyalty, and National Translink is a company that has stuck with us and I plan to stick with them.
     
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A WARNING FROM THE INSIDE AT NATIONAL TRANSLINK
Posted by on
OAK BROOK, ILLINOIS -- A WARNING FROM THE INSIDE AT NATIONAL TRANSLINK. National Translink is all about $$$$$ not the merchants that they cold call all day. National Translink has a permanent ad in a local paper for sales assistants. At least two people start and two people are let go every day. They tell there would be salespeople that the potential to make a six figure salary is achievable. Each morning the VP addresses the so called sales people and talks about how easy it is to make money at National Translink and how they have all the tools that he did not have when he started out in sales. He then goes on to lecture and plagiarizes well known sales motivational speakers such as Zig Ziglar, and does not have one original thought of his own. All seems upbeat and positive but at whose expense? You guessed it the merchants. They cold call merchants and guarantee $250.00 or sometimes more if they can’t beat what a merchant is currently paying. The VP states that National Translink has never and will never pay this out and this is because they will never be beat. If a merchant shows a better rate the salesman will come up with poor excuses as to why it’s really not a better rate. The current state of credit card processing is legal fraud. National Translink is on the 19th floor of a large building in Oak Brook IL and they actually use the building on junk they sent to a potential merchant, as if being in a big building makes them better. O yes in the same building you will also find the US Department of Homeland Security and the sales force is even told to use that in there pitch. Check out there website either www.ntc1.com or nationaltranslink.com that really shows how limp of a company they really are. The sales people make $8.00 an hour and if they say the right thing to a merchant and get the sale that is where the real money is. They lease there machines for over 100% interest even if your credit is great. If a sales person sells an elite 710 that National Translink pays $175.00 for, if they sell a $59.00 dollar a month lease there commission is $500.00 dollars, some try and sell it for $69 a month then there commission is $700.00. So let’s recap a salesman calls a merchant tells them there going to save X amount of dollars then makes a $500.00 - $700.00 commission. You do the math.
     
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Doc J on 2006-06-15:
Hell hath no fury like a fired or disgruntled employee.
TJ23inc on 2006-08-02:
I signed up with this company Translink 8 months ago. I have had no problems whatsoever with my machine, and my accountant who compares prices with EVERYTHING (including toilet paper for the bathrooms). SHe always finds the best deals!!

I am very satisfied with the level of service, and have 0 complaints.
prof closer on 2006-10-02:
It is unbelievable to me that someone can go on the internet and write anything they want, whether it's true or not!
I have been selling the same product for different companies for seventeen years. It sounds pretty close to the same pricing that I've been selling at. In the process, I've been able to make a very good living. Prior to selling merchant services, I was making $5.25 per hour in 1989 working in a plastics factory. Today I have a nice house on Fox Lake, a wife, two teenagers, nice cars and an excellent reputation in my comunity. Now this person, who if he's lucky enough, might have lasted at best a week or two at National Translink, or at any of the companies I have worked for! He could very likely be a competitor using this letter to unfairly compete. It wouldn't be the first time someone tried to unfairly compete with their competition! I mean, give me a break! We have all had jobs we didn't like but how many of us went on the internet and wrote a two page article about the company that gave us the job or about the job itself? I'll bet the answer is less than 1% of 1%. So I have to ask myself, what was this person's motive? This person ought to be sued for slander. They probably should be spending their time looking for a profession they can believe in. I wouldn't recommend any type of sales. To truly be good at sales, you have to believe in what you're selling! In the last seventeen years I have yet to find a product that does businesses more good than taking credit cards and checks. I take pride in what I do. This person leaves out the fact that business owners are not stupid. Well, that's what he's saying: that businesses that buy this service and equipment or process their transactions through National Translink and companies like the one I represent, are getting ripped off! Come on! The average business owner, in my experience, saves at least 10% to 35% in monthly processing fees. That's a lot of money! That's the bottom line! That's the truth! I do know a couple of people at National Translink and they are very good at what they do. They have beaten me out of a few deals. I don't take it personally, it's called competition. The reason I did a search on google to look up National Translink and found this article, was I was curious as to what they have been up to. I never take the time to post my opinion on anything (except maybe cars), but this article really struck a nerve with me. If sales was easy, everyone would be in it. The money is good and the freedom is great.
I believe that my attitude determines my altitude, I don't believe that aptitude determines altitude.
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National Translink -
Posted by on
CHICAGO, ILLINOIS -- This is the only place I know of to talk about the absolutely unethical and atrocious service of this company based in Chicago.

These ass clowns are in the business of merchant credit card processing. They sell in a low rate and then load up their contracts with clauses that allow them to start escalating the second they commence business. That's not remarkable in and of itself but when you call to complain about it they raise their voices and point to the finest of fine print. Then threaten you with walk away penalties if you leave (see clause 12.345 subsection a subpoint c).

Credit card processors are all snake oil salesman but these guys are the worst.

They flat out stink and I can not find a single good thing to say about them.
     
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Hugh_Jorgen on 2006-04-20:
Let's see - you don't read the contract and then when they try to enforce that very same contract, they are "assclowns"? What does that make you?
viperpa33s on 2006-04-20:
Some companies love when people don't read there contracts like yourself. As a business owner, you should be accustomed to contracts and fine print. Maybe you should think about another line of work.
Ponie on 2006-04-20:
As a small business owner myself, I support their claims, complaints, etc., 85% of the time. This one falls into the 15% when I disagree. As the previous responders mentioned--why didn't you read what you contracted for? If this is the way you handle all business transactions, I don't think you'll be around very long. I know it's a pain and very time consuming, but be sure to read (and understand) each and every contract you effect.
Employee of NTC on 2006-06-08:
A WARNING FROM THE INSIDE AT NATIONAL TRANSLINK. National Translink is all about $$$$$ not the merchants that they cold call all day. National Translink has a permanent ad in a local paper for sales assistants. At least two people start and two people are let go every day. They tell there would be salespeople that the potential to make a six figure salary is achievable. Each morning the VP addresses the so called sales people and talks about how easy it is to make money at National Translink and how they have all the tools that he did not have when he started out in sales. He then goes on to lecture and plagiarizes well known sales motivational speakers such as Zig Ziglar, and does not have one original thought of his own. All seems upbeat and positive but at whose expense? You guessed it the merchants. They cold call merchants and guarantee $250.00 or sometimes more if they can’t beat what a merchant is currently paying. The VP states that National Translink has never and will never pay this out and this is because they will never be beat. If a merchant shows a better rate the salesman will come up with poor excuses as to why it’s really not a better rate. The current state of credit card processing is legal fraud. National Translink is on the 19th floor of a large building in Oak Brook IL and they actually use the building on junk they sent to a potential merchant, as if being in a big building makes them better. O yes in the same building you will also find the US Department of Homeland Security and the sales force is even told to use that in there pitch. Check out there website either www.ntc1.com or nationaltranslink.com that really shows how limp of a company they really are. The sales people make $8.00 an hour and if they say the right thing to a merchant and get the sale that is where the real money is. They lease there machines for over 100% interest even if your credit is great. If a sales person sells an elite 710 that National Translink pays $175.00 for, if they sell a $59.00 dollar a month lease there commission is $500.00 dollars, some try and sell it for $69 a month then there commission is $700.00. So let’s recap a salesman calls a merchant tells them there going to save X amount of dollars then makes a $500.00 - $700.00 commission. You do the math.
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