No Furniture No Refund
RALEIGH, NORTH CAROLINA -- I ordered my furniture after finding what I was looking for on their website. They took 100% of my money and said the furniture would be delivered in 4 to 6 weeks. That was in February. After agreeing to at least 3 delays, there was no prospect of the furniture and when I demanded a refund they actually gave me a hard time. When they finally agreed to refund me in July I thought I was done. But I didn't get the refund. In August, no refund. In September, no refund. In October, no refund. Now... no refund. And no furniture. Their answer was to ask for a chargeback because their bank won't allow them to credit back to customers. No one answers the phone when you call them. I was getting emailed responses from the manager assuring me they were looking into the problem. Their satisfactory status was revoked by the Better Business Bureau and they're facing more complaints from other consumers. Buyer Beware. It's NC No Furniture... and No Refund either. At least not yet. Nine months and counting.