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Netflix Consumer Reviews - Page 3

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Bonus Features
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This is kind of a complaint, I guess, but more of an opinion. For those of you who know Netflix well, you are aware of the "bonus features" disc for a good portion of the movies. It's kind of upsetting that these bonus discs, which don't have the movie on them, have to take up a spot each in the queue. When I have, say, Armageddon in the #1 spot on my queue, the movie disc and the bonus features disc should count as 1 shipment for both. It's really kind of unfair to count it as 2 shipments. Anyone else feel this way? Thought please.

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Worth the Price if You Rent Movies Weekly
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JOHNSON CITY, TENNESSEE -- I've been a member of Netflix for about six months or so. I switched from Blockbuster and couldn't be happier with the service. I am on the eight at a time plan and my movies come quickly and undamaged. I would get damaged discs from Blockbuster at least once every two weeks. The shipping time from Netflix is usually one day.

One of my most loved feature are the ability to watch movies instantly though I wish there were more movies available in this format. I also love, love, love the ability to make profiles. Profiles allow you to split your account into "multiple" profiles where you can rate movies and start a separate queue. Netflix is worth the price if you rent movies weekly; if not it's better to go to your local Blockbuster.

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Netflix - Unreliable Service
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WASHINGTON -- The delivery has become very inconsistent after I upgraded from 2-movie to 3-movie plan. It took 2 to 6 days to get the next movie after I returned one. So I reported the problem and my account was frozen for over a week without any reason. I called and the customer service was not able to tell me why I was not getting any movies. I returned a movie on April 28. It's now May 5 and I'm still waiting for my next movie to be shipped. I currently have ONE movie at home and I'm on a 3-movie plan. Netflix is awful.

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I'm very pleased with Netflix.
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TEXAS -- I've had great luck with Netflix. We've had a membership for over a year now and have rented and returned dozens of movies with no problems, which is almost unheard of with any service. I'm also pleased with the selection, as I am assured of finding the weepy teenager movie my daughter wants, the Japanese animated movie only my son understands, and the educational movies neither of them want, but are forced to watch anyway. Perhaps I've just been really lucky as I know other posters have had bad experiences with Netflix, but I love not being in late-fee debt to the video store. If you've not used Netflix, I think it's worth a chance.

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Free Trial
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CALIFORNIA -- I applied for the free months trial - was turned down so I canceled my post. My credit card was charged anyway for the monthly fee. I DO NOT WANT NETFLIX AND DO NOT WANT TO BE BILLED ANY MORE.

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60% Price Increase!
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What a stupid decision to raise costs when people in America are hurting! Whoever made this decision needs to get the hell out of my country! I see now they want to expand globally! They will have to! Nobody in America wants their stupid service! Plenty of other services out there!

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When the Movie Loads It Starts to Play and Then Loads Again and Plays a Little and Loads Again
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I tried to watch a movie last night and it loaded, movie started and it started loading again so I shut it all down. Started to watch a movie today and it loaded and reloaded and started playing and reloaded again. This was the third time it loaded. What is the problem with it?

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Tardy Selections
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It seems that Netflix drags its feet on new releases when the same said movies are available elsewhere... In other words it can take up to three months to receive a recent movie when they are available at other retailers (Red Box-Blockbusters). Shame on you Netflix.

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Netflix, How Fast They Can Fix Something
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So went online to order rental movies and password would not work. I called them, man asked me last two movies, told him, he gave me new password and son tried again with new password, worked. That was fast, good to deal with company that know what they are doing. If been Best Buy or Radio Shack would still be on phone. Thank you Netflix.

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Netflix Account Hold
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CALIFORNIA -- Make a note of the date your account hold expires, because with no warning, Netflix will charge your credit card the day before, & re-start your account, whether you're ready or not. Most irritating of all, there is no way to effectively contact them. Customer Service consists of nothing but help topics. They made $14 for free off me, but I cancelled my account within hours of their notification, and I won't be back. I replied to their e-mail, but it was returned as Undeliverable, & My3cents doesn't have an e-mail either. Beware!

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Netflix Rating:
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1.2 out of 5, based on 5 ratings and
34 reviews & complaints.
Contact Information:
Netflix
100 Winchester Circle
Los Gatos, CA 95032
408-540-3700 (ph)
www.netflix.com
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