Netspend Is A Ripoff
USA -- I opened a Netspend account for myself and also several of my client, as I am a tax preparer. I was not aware that I would not be able to have the fees that my clients were charged sent directly to my ... read full review1 Replies - Latest reply on 06/14/2013
This Is A Joke! They Are Thieves!
AUSTIN, TEXAS -- I recently filed my taxes with turbo tax. Afterwords they tell me my money will be loaded on a Netspend card. I would receive in 7 to 10 days. Called when I never received my card. They said I would ... read full review3 Replies - Latest reply on 05/31/2013
AUSTIN, TEXAS -- I also got my refund put on Netspend card at recommendation of turbo tax and the day I got the refund of 8100 I withDrew some money and paid a few bills and the next day my card was blocked by Netspend ... read full review7 Replies - Latest reply on 09/04/2013
PITTSFIELD, MASSACHUSETTS -- I received a card in the mail from Net Spend that I didn't even apply for. Because of that I thought it was a different card that I had applied for and put a deposit into. When I called the customer service number to find out why there was no deposit they couldn't explain their way out of a cardboard box they kept on asking me what retail store I bought my card from. When I asked to speak with a supervisor the woman said that her supervisor was on the other line and couldn't talk to me.
1 Replies - Latest reply on 02/26/2013Add reply
They then transferred me to the "Escalation Center" which I'm assuming is non existent because it just routed me back to the main menu. This happened TWICE. I later figured out that this was not the right card but I am really happy that I didn't actually apply for this card or put ANY money into this company.
Netspend Are Thieves!!!!
NORTH RICHLAND HILLS, TEXAS -- I used Netspend this year for my taxes, instead of using someone else's bank account like I have in the past. Well, I was told by one of their agents to use this certain ATM so I wouldn't be charged the ... read full review7 Replies - Latest reply on 07/23/2013
Hi, my name is Barbara Simmons and I have been a Netspend member since 2010.
I have never had any problems. My direct deposits are always on time and customer service is always great.
Keep up the good work.
Worst Prepaid Card Ever
ANYWHERE, MICHIGAN -- This is by far the worst prepaid card worldwide. Don't get this card, get a Walmart money card, or something else. When you get the card you have to pay 5.95 to load it, which is normal, but then you ... read full review3 Replies - Latest reply on 04/29/2013
Why is it that I get paid on Thursday and my check didn't post Wednesday now I'm stuck out they just holding on to people's funds. I will be cancelling my direct deposit with them effective Friday! 1 Replies - Latest reply on 11/23/2012Add reply
AUSTIN, TEXAS -- The card itself is good, the customer service is alright. I tried to dispute a charge from a Shell gas station over by the Austin-Bergstrom Airport (DO NOT GO TO THIS STATION!!!!) and they were very helpful in putting the money back in my account.
The Instant Bank transfer doesn't work on the website, they charge you 50 cents if you don't want to wait 30 minutes getting the website to load to find out your account balance, they have no technical support center and I don't think customer service could spell "broadband", and you have to go to a n H-E-B if you don't want to pay any additional reload fees.
Other than that, it's a decent card, but not something I would try and use as a long-term bank account. It's only something if you are in desperate need like I was for about a month or two.
Direct Deposit Scam
AUSTIN, TEXAS -- I called Netspend to check on my direct deposit today. It was to have been posted on 7/6 but as of this morning wasn't there. Everyone else at my company received their pay, including other Netspend ... read full review2 Replies - Latest reply on 07/07/2012