Netspend Are Thieves!!!!
NORTH RICHLAND HILLS, TEXAS -- I used Netspend this year for my taxes, instead of using someone else's bank account like I have in the past. Well, I was told by one of their agents to use this certain ATM so I wouldn't be charged the ... read full review7 Replies - Latest reply on 07/23/2013
Hi, my name is Barbara Simmons and I have been a Netspend member since 2010.
I have never had any problems. My direct deposits are always on time and customer service is always great.
Keep up the good work.
Worst Prepaid Card Ever
ANYWHERE, MICHIGAN -- This is by far the worst prepaid card worldwide. Don't get this card, get a Walmart money card, or something else. When you get the card you have to pay 5.95 to load it, which is normal, but then you ... read full review3 Replies - Latest reply on 04/29/2013
Why is it that I get paid on Thursday and my check didn't post Wednesday now I'm stuck out they just holding on to people's funds. I will be cancelling my direct deposit with them effective Friday! 1 Replies - Latest reply on 11/23/2012Add reply
AUSTIN, TEXAS -- The card itself is good, the customer service is alright. I tried to dispute a charge from a Shell gas station over by the Austin-Bergstrom Airport (DO NOT GO TO THIS STATION!!!!) and they were very helpful in putting the money back in my account.
The Instant Bank transfer doesn't work on the website, they charge you 50 cents if you don't want to wait 30 minutes getting the website to load to find out your account balance, they have no technical support center and I don't think customer service could spell "broadband", and you have to go to a n H-E-B if you don't want to pay any additional reload fees.
Other than that, it's a decent card, but not something I would try and use as a long-term bank account. It's only something if you are in desperate need like I was for about a month or two.
Direct Deposit Scam
AUSTIN, TEXAS -- I called Netspend to check on my direct deposit today. It was to have been posted on 7/6 but as of this morning wasn't there. Everyone else at my company received their pay, including other Netspend ... read full review2 Replies - Latest reply on 07/07/2012
FLORIDA -- This is informative to the company itself & to public review. I found this to be ONE OF THE WORST pre paid card experience ever. I was simply put cash on someone Net Spend card that was in the need of cash. I had to call Net Spend 4 times. Spoke with three people one lady twice. The Third lady I spoke to was rude loud a total B! Poor customer service!! EVER I WOULD NOT BUY OR AFFILIATE MYSELF WITH NET SPEND NON WHAT SOEVER. I WILL NOT REFER MY FAM OR FRIENDS TO NET SPEND.. JUST HORRIBLE1 Replies - Latest reply on 05/11/2012Add reply
TEXAS -- We tried to get my husband's new card authorized. because he is hard of hearing, he could not hear the woman's questions. and she would not let me answer the questions. We have only been married 59 (fifty nine) years! Did she think I was stealing from him? Also she would not let me talk to some higher up who might have helped us. We will never ever use Netspend again, and will never have a good word about them. They are also very rude to callers. 1 Replies - Latest reply on 05/12/2012Add reply
They made a mistake on my card and cancelled it with my money still on it. Then, they told me they cannot let me get my money out. I could not pay bills. I hope they go bankrupt. STAY AWAY! Add reply
Net Spend are crooks. You purchase a pre-paid debit card and they don't allow you to activate it and when you call customer service they put you on hold and never come back. 1 Replies - Latest reply on 03/30/2012Add reply
I received an unsolicited credit card from this company and glad reviews were read. Probably would not have signed up for it as I did not have one before. Email consumerchoice@Netspend.com to have name removed. You can also call 1-800 314-8247. 1 Replies - Latest reply on 01/18/2012Add reply
Hacked Netspend Debit Account
My account was hacked in August 2011. I noticed an auto text via my nespend account for a purchase that I did not perform or authorize. I immediately contacted Netspend to inform them and asked them ... read full review