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Deceptive and Fraudulent Business Practices
Posted by on
Rating: 1/51
HERNDON, VIRGINIA -- Our company has used the services of Network Solutions when it was owned by VeriSign since 2001. Every now and again we are contacted by their sales department trying to sell us one of their new products.
I am not here to slam the company since I am only one of six million or more subscribers, but to tell you the truth of their deceptive business practices.
A few months ago we were contacted by a salesman for their Gorilla Marketing product. What you should know that before you start a conversation with anyone in this organization they have to verify your account. Once this is done you have given them access to your financial information or credit card on file. Now it so happens that we were coming up for our domain and hosting renewal. Whenever you renew the hosting the domain is always thrown in at no charge. Most subscribers know this and also know this would be foolish to set the auto-renew feature because you will be charged full price for both services. With the end of the month close at hand the salesperson became very anxious to close the sale, promising that if we signed up for the “Guerilla Marketing” service at eighty dollars per month the fee for the domain and hosting would be waived renewed and your card billed every month.
This is a method company’s used to develop revenue stream. So what this slick salesman does is set the auto-renew feature in anticipation of closing the deal. Before we can make a decision we are charged the full amount for the hosting and domain renewal which comes to nearly two hundred dollars. We contact customer service and are told that it will take up to ten days for the funds to be returned.
This is a form of embezzling. To avoid becoming a victim of this scam it is important that if you have a card on file to check the auto-renew feature often to avoid this from happening to you, or better yet do not leave your card on file with anyone. Before making this posting I have discovered that this is a common scam with this company. If there is an attorney that is interested in seeking a legal remedy this is the number for their corporate offices. (570) 708-8700
In August 2011, it was announced that Network Solutions will be bought by Web.com for $405 million and 18 million shares. On October 27th, 2011, Web.com announced the completion of the Network Solutions acquisition. This was immediately followed by the departure of CEO Tim Kelly and other key leadership. Large scale employee layoffs began the following day. By December 31st, 2011, over half of the office space in the Herndon, VA based headquarters had been vacated and returned to the property management. On March 31st, 2012, the company's Belleville, Illinois office was closed
The Web.com Group was formed as a result of the merger of Web.com, Inc. (NASDAQ: WWWW) and Website Pros, Inc. (NASDAQ: WSPI).
The company was initially funded with $65 million from Norwest Venture Partners, Crosspoint Ventures, Chase, Verizon (Bell Atlantic), Office Depot, and Dell; and subsequently by Insight Venture Partners just prior to its IPO. It took only six years from start-up to achieve its goal of dominating the market, and went public in 2005
     
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Network Solution Real Quality of service for their customers
Posted by on
HERNDON, VIRGINIA -- Hello My3Cents Viewers if you looking into this company beware
Please read my complaints and its a long review but read on

Hello Network Solutions
As I had mentioned in my chat sessions with your representative I refuse to use my cell phone to speak with you for the simple fact it cost me money and that is the only phone I have and I will not drive 35 miles to call you since there are no pay phones in my town and I live in the country !

Bow for the fact I want a total refund on mu Unix small hosting package I had paid for a few days since this error message keeps occurring

com. netsol. workflow. framework. CWIException: Failed in authentication token is invalidcom. netsol. webservices. common. WSCommonException: Secure token mis-match request! Please try again after sometime.


I had signed out and back in dozens of time but to no avail also now the business profile will not even come up. This Website is for my Attorney and I was to have at least a sample page up and running for him by today!

I had tried at least 50 times since I had purchased the package and it is quite obvious your service is not reliable. I had cleared my browser several time & its cookies also. I'm able to edit my other website www.ClassicCannons.com somewhat however my email is unreliable when logging in I have to refresh the login window 3 or 4 times. And it’s a real pain this is the message I get

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request

This occurs on other computers also. I have a Dell Inspiron One running windows 7 in which has 4 gig ram and 1 TB hard drive and I had paid $1,400.00 + for the computer.

I'm highly disappointed in your service 1st to include that last year when I was away on Duty for the military you had deleted my website and all my emails also for my customer contacts. Like a fool I had paid for a year hosting and I will not continue with Network Solution again. I see by all the complaints on the web that I’m not the only one having issues.
So in closing I will contact Kansas State attorney and the better business here if I don’t receive a refund for the Unix hosting ASAP. I will keep the domain names I have
www.HiebertLaw.com
www.TitaniumCannons.com
www.ClassicCannons.com
And I will transfer them as soon as possible before they expire to another hosting company. You know you really dropped the ball here I have other websites that I have to do and some had required advance SSL certs and ecommerce packages. I had probably spent close to $750 with you on names and hosting let alone whatever my lawyer had wanted if I could have got a sample page up and running.
I had also saved all my emails from you from last year on the other issue and my earlier chat session with josh in which he had me wait close to an hour during our session and that was after a 45 minute wait to ask a question in the first place. It’s funny that there isn’t a time stamp for you chat session like other companies.
Many complaint website allow file upload to discuss your issue with a company and I have at least 20 or more pages with my concerns here.
Sincerely Yours AMG

Another Help ticket message that can't be sent
and what kind of term is D'oh

You know what this is really amazing. Today I received a email say that my refund will be issued and now my hosting package is closed and the website is gone. What is amazing is on the 12th your representative call me and spoke with me for an hour on my cell phone and she had talked me into staying with your company if the Unix package worked and it did and I had spent close to 8 hr. in doing the webpage and called the lawyer it was for and he paid me for it come today its gone now. This is a pain in the A?? now I have to refund $1,500.00 to him because he's tired of all the BS First of all it was the Unix package not working and when you representative properly config it it did and I did the website and the Attorney approved the sample to further update it in which I had meant to do today But guess what you canceled the package and now I called your representative support and he said I have to repay for the package and such. And guess what the same will happen again.
Ii had been with you for going on close to 4 years and I had enough. I will speak with a attorney today about fileing suite for loss of income and harassment I have over 30 pages of chat about issues and dozens upon dozens of email stored on my flash drive and all my support tickets saved. And to top it off I had to wait close to 6 hr on your online chat support and still no response after that. There are many online complaint site and your name comes up on all of them all my issues will be posted on them and I will now transfer my domains to registor.com if I don't get some type of satisfaction here within a day I will not redo the site again like my other one which I had lost all my customers emails when I was never informed of the due date 2 years ago I should have transferred my name then and I would not be in this issue no BYE

After typing all this on the help ticket it will not even come up this is their response

D'oh! ( For real thay really say this)
We're sorry but we cannot process your request at this time. Please try again or select from the options below.


And the only time I did get through to the Chat representative here it is

Hello! Please wait just a moment and a specialist will be right with you!
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Josh'
Josh: Good Afternoon & welcome to Network Solutions. You have reached the Sales department. Is there anything I can help you with?
you: Hello I had reg a domain name hiebertlaw.com and had edited the business profile but a DNS error comes up prior to updating the profile a page did appair. Also it doesn't show up in my account manager. This wait is a joke in the time I had been waiting I had gone to register.com and entered my domain name and ready to transfer 2:53pm after all the all operators are busy came up 7 times BS 8 now this is crazy I'm now looking at their price for hosting & emails 9 now if you to busy for a small business then we should part ways !. Itsobvious by the length of my message that I have been waiting a while let alone been reviewing register.com products $12 to transfer and get a free year however there hosting cost more but it's probly woth it
you: this is crazy I had been with this company for the past 3 years now after reviewing the top ten hostiing websites its quite obvious I had been wasting my money here
Josh: I do see the domain is with us, but it doesn't appear that the hosting is with us
you: no its a business profile that is supposed to come up
you: Network Error (dns_unresolved_hostname) Your requested host "heibertlaw.com" could not be resolved by DNS. For assistance, contact your network support team.
you: I spent an hour entering the profile and still its not their
you: I quite awear its not a webpage
you: aware
Josh: It will take about 24 to 48 hr for it to point to the business profile page
you: but a profile
you: well the sample profile came up right after I reg the name
you: if it doesn't come up by tommrow I'll just transfer my names to another hosting company simple good day
you: its funny that the chat sessions don't have a time stamp
Josh: OK you can always call our support team at 800.333.7680 if you are having issues tomorrow
Josh: On my end I do see that it is pointing to the profile page and showing up that way
you: I don't think so I will never call this company again just for the fact that the issues don't get resolved an the long wait time on hold
you: this is what comes up
you: Network Error (dns_unresolved_hostname) Your requested host "heibertlaw.com" could not be resolved by DNS. For assistance, contact your network support team
Josh: It could be an issue with your network and the server that it is using to connect to us
Josh: Our suppor team can show you how to test that through what's called a trace route
you: now its coming up within minute from my last search
Josh: That would lead me to believe your network switched the servers it was using to access it and now it is working properly
you: its still not in my account manager yet
you: does this take time?
Josh: I am a little confused
Josh: What is not showing up
you: the website hiebertlaw
you: classiccannons & titaniumcannons show up
you: Default(2) Domain Name Account No. Points To Expiration Personal Info. Auto Renew Action classiccannons.com 31087022 nsHosting Shared (Small-Windows) December 06, 2010 Public Off titaniumcannons.com 31087022 Web Forwarding
you: is what shows up
Josh: I'm sorry for the delay. I'll be right with you.
Josh: I will be right with you.
you: now its 3:57 pm close to an hour and a half good day I had saved this chat session for future use
Josh: Thank you for waiting. I'll be with you in just a moment.
you: OMG you got to be joking 4:14 now glad I'm not concern about this anymore ha
Josh: I do apologize, after you placed the order did you ever log out and back into the account?
Josh: Is there anything else I can assist you with?

And this is the 6 Hr wait to no avail sorry about it being so long but this is their way of handling business.

This is network soulations typical response to there tech support chat
Tried at 4:05 pm now its 6:12pm way to go
Hello! Please wait just a moment and a specialist will be right with you!
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
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User Replies:

Alain on 2010-10-15:
I didn't quite need all the detail you provided, but you did make your point that this company may not be one I'd care to deal with.
Titanium Cannons on 2010-10-16:
Hello Alain
Thanks for the comment. After all the hassel I had finley got through to a normal person and the issue was resolved. I feel the problems arise from their customer service. And hopefully my complaint will aid them in helping others with problems when their service do work the company is good but to get their its a pain in the neck. So since my issue is resolved now I'll just stay with them but if you asked me that question a few days ago I'd rathe not. Thanks Again Austin
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Bold Face Lies
Posted by on
Rating: 1/51
LAFAYETTE, LOUISIANA -- Network Solutions shut down one of my websites and when I and my tech people called this was the responses we received from our questions.

The sad part is I have been a customer of Network Solutions for years and as we began to expand our web hosting we have encountered so many problems with Network Solutions and their tech's and customer support it is sad to say they have many untrained and under skilled people interacting with customers. I will be pulling all of my business away from Network Solutions and I would suggest that anyone that needs more than just a simple web site not use Network Solutions because they do not have the talent or skill to help you grow your business.

There are various domain names under this account, was the spam from the domain I’m working with www. redacted. com ? – we don’t know
What folder contains this malicious spam email code? - we don’t know
What time was the spam email sent out? – we don’t know – huge red flag! Everything on a server is logged
Do your log files show an unusual amount of email coming out of the domain – no it does not
What email addresses did they spam? – we don’t know – huge red flag! Everything on a server is logged
How many spam emails where sent out? – we don’t know – huge red flag! Everything on a server is logged
What is the ticket number that was issued authorizing the hosting packages suspension? – there is none
To reactivate a suspended account - is it not strict protocol that redacted or a Developer make certain changes to the account and then email/fax your Legal Team? - Yes
Why was the account reactivated? We’ve made no changes nor have we contacted your legal team by fax or email – we don’t know what proof do you have that any spam what so ever came out of this hosting package? – we don’t see anything to prove that.

Finally, I ask once again….was this account suspended because of spam emails? – we don’t know why it was suspended.

I’ve spoken to about 10 technicians, drilling them all them same way, they all break eventually and say - we don’t know what happened.
     
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Old Timer on 2013-06-02:
We left Network Solutions ages ago and went to GoDaddy. We never looked back. We were just happy to be rid of the nightmare. Many do not realize that web.com is owned and run by Netsol. It is also one of the worst hosting solutions on the web. Free web site then just a small monthly fee? Yeah right, People get a piece of crap five page template, then they are charged about $100.00 per month. 1,000's of complaints.

Nothing nice about Network Solutions, at all.
unreal on 2013-08-10:
same thing just happened to me in the last 3 days 10 technicians nobody knows why suspended what a joke ... I will be moving all my clients hosting packages away from network solutions
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Refuse to Refund Registration for Unregistered Domain
Posted by on
Rating: 1/51
HERNDON, VIRGINIA -- They took my money to register my domain, then failed to do so. I only discovered this after my web-hosting company informed me of its UN-registered status. My alleged "registered" domain was subsequently taken and registered with GoDaddy. I informed Network Solutions of their gross negligence, attached the official true registrar and domain-owner's details, and demanded that they refund the money. They refused on the grounds that it's not their policy to issue refunds, and told me to not renew the domain registration with them at the end of its one-year term. Still, they insist they are the registrants, despite the FACT that they NEVER did register it. This is now a clear case of taking money under false pretenses and fraud.
     
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Network Solutions--wants $60 to fix THEIR web hosting mistake
Posted by on
Rating: 1/51
HERNDON, VIRGINIA -- I am fed up and will end the years for which I have been a customer. After purchasing a supposedly-sufficient and complete WordPress blog hosting package, the entire thing shuts down after a minimal number of posts to my blog and I get error message (below) that insufficient memory has been allocated to the package (as packaged and sold by Network Solutions). After untold hours fruitlessly trying to solve it, I call customer service and am told there is nothing I can do EXCEPT to pay $59.95 to change the memory settings.

Obviously, they should know to include sufficient settings in what they package and sell--rather than do an after-the-fact bait-and-switch to pay them $59.95 to make this simple tweak to THEIR package. There were no options originally offered me to specify a different memory. How many other customers are they ripping off with this $59.95 fee?
     
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Old Timer on 2013-06-21:
Network Solutions and all of their scammy programs like Web.com are in trouble. Customers are fleeing Network Solutions for GoDaddy and 1 and 1. Network Solutions had it all at one time, then they got greedy and stupid. Hired a bunch of clueless CSR's and expected people to pay more for it.

Network Solutions, yesterdays news, stick a fork in them, they are cooked.
Deepanshu Jain, India on 2013-07-02:
I had hosted my website on network solutions 3 months back. Have transferred the website from network solutions to Godaddy 2 months back. Network solutions guys have activated an unnecessary service of My time support for free. I also didn't bothered much because it was not of my use. Once after shifting from network solutions, I raised the ticket at their support to deactivate my account. As they don't have option to disable the Auto Renew option on their website, I raised the request to deactivate my account. They deactivated my account. However, somehow they kept My time support service ON and kept on auto renewing it every month. I cannot delete my credit card details from my account at network solutions website. I have contacted network solutions US support center but they never respond to me. I have raised many support requests but they always close this ticket stating the status as "Resolved" without even bother to confirm with me before closing it. I am feeling helpless. As they are deducting $30 every month from my credit card. Please help me raising this complaint to consumer court.
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Way Overpriced
Posted by on
I transferred my hosting to hostgator earlier this year and paid half of what Network Solutions wanted to charge me after 8 years of doing business with them. I thought that I had transferred my domain name as well but no. So when it expired and I had to renew through Network Solutions they not only charged me $25 reinstatement fee, but also $38 for one year. That's more than twice what I usually paid and more than twice what hostgator will charge me to renew with them next year. Unless you like paying extra and getting poor service, stay away from Network Solutions.
     
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Slimjim on 2012-01-06:
I thought Network Solutions got priced out of business long ago. I remember having to pay $50 a year for domain registration with them. Then we found GoDaddy who were registering for $9.99.
Old Timer on 2012-01-06:
Like Slim, we use GoDaddy for registrations. GoDaddy like HostGator offers all of the other domain services too. NetSol is a dinosaur from yester year that the industry has passed by. That had it all long ago and their greed and inability to change has cost them dearly.

Do keep in mind this new game called "reinstatement" is being played by everyone, HostGator and GoDaddy too. GoDaddy is getting as much as $90 for a reinstatement. If you refuse to pay it your old domain ends up pointing to an adult site or something worse for ransom. People are making a living just in bartering and ransoming peoples expired domain names. It's a jungle out there.
Anonymous on 2012-01-06:
I use Godaddy they have good deals and are very affordable. .coms are going from 9.99 to 11.99 since verign owns the .com registry they can price those at whatever they wan't and icann won't regulate them.
jr on 2012-06-24:
Network Solutions is engaging in extortion with this $25 fee and knows it. I got mine refunded without any questions or explanations. However, that took getting through a huge customer service runaround, including two people lying and saying it was impossible to connect me with the "executive office" that makes refund decisions. The company clearly will refund the indefensible charge to anyone who makes it through their minefield. So here is to skip their lies and runarounds: A direct contact for their "Executive Support Office" is Tracy Lillis, 570-708-8700 ext 9125.
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Manage Account
Posted by on
We are trying to change ‘Primary Account Contact Change' where our domain name is registered. Some year’s ego people that they were reasonable about all these account are no longer with us.
Our hosting company now out of service here in Turkey. We need to change hosting company so we need to DNS relocation. Then we figure out that we cannot do this because no one knows what the account password is. We get in touch with the network solution. They have informed us to fill a form which they call ‘Primary Account Contact Change Form Service Request’ so done. Send them with fax. Then message came fax was not readable send them with e-mail. This ‘Primary Account Contact Change Form Service Request’ form is a kind of form that is hard to put information in it. So we did. Message came back saying that document was altered. Then we re send them. no answer. Then again resend them. No response. Then send them mail and asking how we can prove that we are the owner. Before these mails I send them other mail that our company lowers needs to get in touch with their company lawyer. In the meantime. Our old hosting company spare one server and they have done by pass or something like that to keep our web address up and running. It is bit slow but better than nothing. I am still trying to resolve this issue. Any assistant will be appreciated. This company Network solutions is not helpful.
     
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NutterButter on 2011-10-28:
Have you called them? It seems like there's a lot of mailing going on here for something that couldn't be quickly handled on the phone. And speaking of mail, couldn't you just mail the form to them? Postal mail, not e-mail.
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Long relationship gone bad/ UPDATED
Posted by on
HERNDON, VIRGINIA -- Have spent thousands of dollars at Network Solutions and recommended them to others, despite high cost and long waits on phone for tech service. Usually, I got good and friendly help. Not now. I found high MONTHLY charge on my credit card for 1 service. Tried to find what it was. Could not see product listed or find way to stop it from my account page.

Called customer service at night-- long wait + 1 disconnection (they did call back-- very nice). Was promised service would stop and a refund. Why? SEO service was attached to wrong website: How could Network Solutions help me sell organic beef by analyzing a website that's NOT about organic beef? SEO got high monthly fees for them, but they could not have analyzed my website: site they "promoted" does not pertain to organic beef.
UPDATE: REP WHO WAS REFUSING REFUND HAS HELPED ME A BIT. THE COMPANY HAS BACKED OFF THIS MONTH'S CHARGE ON MY CREDIT CARD & CANCELED SEO PACKAGE. CERTAINLY A STEP IN GOOD DIRECTION, & I APPRECIATE IT. BUT WE'RE STILL NOT RESOLVED ON CRAZINESS OF THEIR SAYING THEIR SEO WORK PROMOTED OUR "ORGANIC BEEF" -- BUT THE SEO PROMOTED OUR WEBSITE NOT PERTAINING TO ORGANIC BEEF. I MAY HAVE WON A SMALL BATTLE, BUT LOST AN EXPENSIVE WAR-- UNFAIR. BUT A LESSON LEARNED. HOPE MORE GOOD NEWS FOLLOWS... WILL STILL BE FIGHTING FOR IT.
     
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Alain on 2011-07-02:
Did you get your refund?
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My site has been down for 4 days now
Posted by on
HERNDON, VIRGINIA -- I cannot even begin to explain the nightmare it has been doing business with Network Solutions. It is sad to say the least that a company like this can be allowed to be in business. There is no regulation to hold companies in this industry accountable. They have no support, they lie, they don't give accurate information. My website has been down for four days because they migrated it to V7. They said it would only take a few hours. They migrated it to the wrong copy, didn't move my site certificate. Gave me the wrong information for my registrar.

Has anyone else had this problem? Please contact me if you have. 816-899-2347 My site is still down.
     
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Slimjim on 2011-06-23:
We had a somewhat similar nightmare with, of all people, AT&T when we moved an office. Down almost a week as they evidently forgot to build our T-1 the month before when we ordered it. They screwed the phones up too. I guess what I'm saying is, it only takes one person at even a known ISP like NS or AT&T, to really screw a business up for a while.
UrbanFarmer on 2011-07-01:
This is a large & long-time business that I had recommended to many. Now, I am having a problem with an SEO package attached to the wrong domain (which wasted $190 a month since December 2009). And they did not notify me of their recent denial-of-service attack. Could that be related to your downtime?
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Don't Buy Network Solutions E-Commerce
Posted by on
They messed up my e-commerce site after they upgrade their software.
My site had gone all of the sudden and complain what happened. They said they upgrade. But they didn't tell me when it's done and didn't have a chance to review my site before they relaunch. I called many times, spoke to supervisor, He worked on some but I found further problems next to next, then they never reply my emails.

I still have a major problem with opening my site on IE, Having problem with IE means majority of user is IE, I am losing great deal of customers everyday. People leave from my site as soon as they find malfunctioning.

Anyone tell me what is the real solution on this matter?
     
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