Preview Review

Next Review

Netzero Internet Consumer Reviews

Most Popular | Newest | More Options >
More filter options:
Criminals
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

VALENTIA, CALIFORNIA -- Run from NetZero RUN!!! Outsourced customer service will give you a run around and laugh at you. Once they get into your credit card they will continue to charge you. $2 a minute for tech support. Go to Rip Off Report and read the hundreds of negative reviews.

You will go through your 2M data in a week because the hotspot uses data even when your computer is off? They say it's a heartbeat. I downloaded a usage meter and have used about 100Mb in 5 days. Their meter says 500Mb - customer service says you have to turn the device off when not in use "how convenient." You cannot return device for refund when it doesn't work well where you live. It is on the Sprint network "worst in America."

Replies
NetZero Is a Fraud
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PHILADELPHIA, PENNSYLVANIA -- Absolute guarantee that this product would work at my location. We have 100% coverage in your zip code and you will be very happy with your connection and service. Of course, no connection, no service and I'm out $28.00 for shipping and “handling” both directions. Don't walk, run away from these people as fast as you can. Fraud!!!

Replies
Over Billing & Double Billing
By -

OHIO -- Juno was double charging me for 3 months and then had the nerve to turn my account over to their in-house collection agency when I discontinued service. Then you call this toll free number to explain it to them and all you get is a voice recording and it's only setup to take payments and there is no live person. This recording then tells you if you need further assistance send a letter to them. :) What a joke.

Replies
Top of Page | Next Page >

Netzero Internet Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 2 ratings and
3 reviews & complaints.
Contact Information:
Netzero
21301 Burbank Blvd
Woodland Hills, CA 91367-6679
1-866-841-1442 (ph)
www.netzero.net
abuse@support.netzero.com
Product/Services
Compare Internet Service Providers