MONTCLAIR, NEW JERSEY -- Tried to cancel regular dial up in May 2007 and they actually started charging me more per month. So I tried their DSL service and was later told that in order for me to install I would need addition hardware, which they never indicated.
Tried to cancel via phone and they just would not! Could not get last name of customer service agent, nor what company she worked for. I have had enough, these company will do anything to increase short term earnings, it's the old "sue me later" deal. Thaankss.