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New Pro Windows


1 Reviews & Complaints

Very Disappointed
Posted by Benniebear on 08/18/2010
I was originally quoted over $38,000 to replace 19 windows! The sales
rep, realizing this was way out of my price range began to offer
special incentives bringing the price down to a mere $1,600 per window, with of course the stipulation I would sign that evening.

After much discussion, he proceeded to call his supervisor at 9:00 p. m.! This time, more could be added to entice me to take the bait. By placing a lawn sign and providing a personal review on facebook, the price could be reduced an additional $4,000. In less than 2 hours, my original quote was decreased over $12,000 indicating it was overpriced to begin with. Unless you are wealthy or like deception, stay away from NewPro!
     
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Posted by Obsfucation on 2010-08-18:
Did you do any comparison shopping? $26k doesn't sound like any great bargain either.
Posted by benniebear on 2010-08-18:
Just started looking into replacement window and as far as I am concerned,
you are correct $26,000 is no bargain. They are nice windows however, not only are they still very much out of my price range but, I didn't care for their politics. All of my windows are the same size and since they manufacture only one type of window, there should only be one available price. Instead, their high pressure salesman begins lowering the cost with special incentives and then calls his manager for additional assistance. By engaging in this technique, they completely lost my respect. I have also looked into Castle Windows and had entered into a purchase agreement ($500.00 per window) that had a 3 day right to cancel. After doing so, I began to read the comments from other consumers and found that all negative comments posted were true. As a result, I canceled my contract.
I am grateful to all those who have commented on their experiences and have sames me from making the same mistake!
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