New York State Office of the Attorney General - Page 2

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America Online's Federal Violation
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CHITTENANGO, NEW YORK -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. Hello: I am a duly Licensed Amateur Radio Operator with a license that was issued to me by the Federal Communications Commission. I previously used my call sign on AOL for many years. I still use it on the Internet as tells others that I am a Amateur Radio Operator. My problem is this. America Online is saying that they own all of the screen names on their service. I wanted to cancel my membership on their 'paid' service and keep the ID (N2UUT) to be used on their free Instant Messaging program.

I have a lot of clients that contact me that way for service calls as I run a small business in Chittenango, NY. AOL also says that if I cancel my 'paid' service, the ID cannot be used by anyone for a period of six months. At the end of that time frame, they can issue that ID to whoever they want.

Three important points: 1. It is a Federal violation for anyone other than myself to use that ID anywhere for anything. 2. America Online's call center says that they own that screen name and they will do whatever they want with the screen name. 3. America Online also says the only way I can keep this ID is to pay a fee each month to prevent someone else from using it. This is not only illegal, it is morally wrong!!!

As a resolution, I would like the following: I want this situation corrected as America Online is getting too much control and is way out of line on this one. They have many Amateur Radion Operators that are not aware of what will happen should they decide to leave AOL. I can understand that they keep any 'regular' screen name that is not a legal document such as a Ham Radio Operator's call sign.

If they continue on this course with these licenses, they are putting themselves in direct violation with the Federal government with the same agency that watches what they do to operate their corporation I would imagine. I look forward to your comments and your resolve on this issue. I can be contacted by email or by telephone at **.
Please contact me if you need more details regarding this incident.

     
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2003 Honda Accord transmission failure
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GRAND ISLAND, NEW YORK -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. In April of 2003, we purchased a brand new 2003 Honda V4 Accord. This month, December, 2005, our vehicle had 55,000 (mostly highway miles) when the transmission failed. The car is not even 2 years old! We contacted the Honda dealer and Honda headquarters. The dealer said they would rebuild one and our cost would be $1,600.00. As my husband works out of town, we needed a car so we had it fixed. Needless to say, I am most disappointed with this vehicle.

As a resolution, I would like the following: I would like to have this matter checked into. I have never heard of a transmission failing in a vehicle LESS than 2 years old. In doing research, I found that there have been numerous problems with the V6 2003 Honda transmissions and a recall has been done. I would like to have the money I expended on the repair of this transmission returned. Please contact me if you need more details regarding this incident.

     
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Internet Fraud
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BROOKLYN, NEW YORK -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

Business Name: Quality Car Audio - I ordered the above item. It was listed as refurbished with a five year warranty. I received it in a box without a receipt or any proof of purchase. It looked as if it had been in a car accident. It was scratched on all sides. The installer said it was defective, had a loose wire in it. I e-mailed this company within 24 hours of receipt.

I e-mailed every single department requesting a return authorization number. No answer. I filed a New York Better Business Bureau complaint with no answer. Basically They stole almost $100 and sent me a box of scrap metal!!!
Mailing Address: Quality Audio Inc. 5314 16Th Ave. #083 Brooklyn NY 11204; Company Address: 1 Liska Way Suite 303 Monroe NY 10950, 1-877-459-0701, Fax: 718-504-4856

As a resolution, I would like the following: A call tag to pick up this piece of metal and a refund. Please contact me if you need more details regarding this incident.

     
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cashed the check, never sent the product
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BROOKLYN, NEW YORK -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. These people were allowed to advertise their products in NY newspapers. I sent a order for my 90 year old mother because she can't leave the house for shopping. These slimy JD Marvel people, cashed the check and never sent the Moccasins I ordered, (been 11 weeks now). Either the Canadians, (fat chance) or the U.S.State attorney office should put them out of business so they cannot prey on anyone else, especially americans. Let them sell to the French, in France, they deserve it!

As a resolution, I would like the following: I would like the Moccasins for my mom or a refund, and see that they no longer can advertise on the internet or the papers, etc. Please contact me if you need more details regarding this incident.

     
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Parole Violation
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TUCKAHOE, NEW YORK -- As a honest consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
A former employee was to pay back restitution to my company and has not nor has the Parole Officer done anything about this. The amount taken was $55,500.00. He was to make payments in the amount of $500 a month. Currently he is in arrears of $3,500.00. As a resolution, I would like the following: Want him to pay or to have his parole revoked. The Parole Officer does not return phone calls. Please feel free to contact me if you would like more details regarding this incident.

     
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AOL service to Apple computers
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LARCHMONT, NEW YORK -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. AOL provides far less features for Apple computers than for Window-based systems; yet, the monthly fees are the same. AOL should either reduce their fees for Apple users or bring AOL for Apple up to par with Window-based systems.
Please contact me if you need more details regarding this incident.

     
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Poor account handling, didn't follow proper protocol
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As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. Please contact me if you need more details regarding this incident.

     
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Lousy Service
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NORTHERN, NEVADA -- J.D. Marvel Products, Inc. should not be allowed to stay in business. All they are interested in is our $$$, and don't follow up on any problems after they sell you their merchandise. They have gotten their last order from us (and if we don't get our refund soon, we plan to take further action through our State Attorney General's Office Fraud Unit). It's not the money that we're out, but rather it's how Marvel totally ignores any correspondence you send them - but they sure take your money in a hurry!!

     
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Poor Service
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CHAMPLAIN, NEW YORK -- On April 28,2003 My mother who is 83 years old ordered 3 pair of slippers from J.D. Marvel Products Inc. Received a copy of the cashed check 14 days later. She has yet to receive the slippers and today's date is 9-8-03.

     
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Complaint
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ALABAMA -- Ordered 4-14-03. Item never received. Got notice on 7-7-03 that there was a delay but delivery would be made. My check had been cashed. Still have not received item. Is this a scam?

     
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