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New York State Office of the Attorney General Consumer Reviews - Page 2

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Unprofessional, Shoddy Accounting
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NEW YORK, NEW YORK -- Dec 2007 I went to Jerusalem Furniture and paid $40.00 in cash, as partial payment for a twin size bed. I was given a receipt. I lost the receipt somewhere in this house. April 2008 Went to Jerusalem Furniture and paid $60.00 in cash, as another partial payment. That sales rep. informed me that the 'system was down', said she would enter the information later. She gave me a handwritten receipt. I was not concerned, then.

Approximately 10-12 days later, I began to call the store - because I needed to know what was the balance on my account, also needed another copy of the receipts. Went to the store a few times, to find out if my receipts were found. Because they never returned my calls, I decided to go in person. Each time I was at the store, they were "looking" for the receipts. I was very upset, because then they started saying that they can't find the receipts. Finally - I was told that they have no record of the cash transactions. Got more upset, as sales rep. tells me that "we did no business with you" - asked me to leave.

Now, my account must have been deleted, money pocketed. I am on disability, limited income. This is causing a financial hardship. I wanted the bed to be delivered in time for my son's graduation - but there is NO data to prove that I made partial payments. What recourse do I have? My account must have been deleted. Please advise..

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wells fargo
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NEW YORK -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. I have a car loan through wells fargo and two days ago they repossessed it. I have tried to explain that I had to buy a new boiler for my home that was 6,000 and had to have my roof repaired, so with all of this happening I got behind. I have offered them the money owed to make the loan current but they are refusing to reinstate me and told me that I have two days to refinance it with a different company or it will go to the auction. I am trying my best to make things right but they refuse to try to work with me.

Through the 7 months that I have had the loan I have only received one statement in the mail from them. I received no call or letter for the threat of repossession. Everyone I have spoken to refuses to let me talk with a supervisor and is very rude and treats you like you are a piece of garbage and I am not. I just got behind and now I am trying to do the right thing and get caught up instead of running away and claiming bankruptcy like people usually do.

As a resolution, I would like the following: I would like someone to ask wells fargo why they can't send statements or call or let someone try to get caught up on there loan if they still have proof of making good money and obviously just got behind. Please contact me if you need more details regarding this incident.

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Internet Fraud
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BROOKLYN, NEW YORK -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

Business Name: Quality Car Audio - I ordered the above item. It was listed as refurbished with a five year warranty. I received it in a box without a receipt or any proof of purchase. It looked as if it had been in a car accident. It was scratched on all sides. The installer said it was defective, had a loose wire in it. I e-mailed this company within 24 hours of receipt.

I e-mailed every single department requesting a return authorization number. No answer. I filed a New York Better Business Bureau complaint with no answer. Basically They stole almost $100 and sent me a box of scrap metal!!!
Mailing Address: Quality Audio Inc. 5314 16Th Ave. #083 Brooklyn NY 11204; Company Address: 1 Liska Way Suite 303 Monroe NY 10950, 1-877-459-0701, Fax: 718-504-4856

As a resolution, I would like the following: A call tag to pick up this piece of metal and a refund. Please contact me if you need more details regarding this incident.

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cashed the check, never sent the product
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BROOKLYN, NEW YORK -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. These people were allowed to advertise their products in NY newspapers. I sent a order for my 90 year old mother because she can't leave the house for shopping. These slimy JD Marvel people, cashed the check and never sent the Moccasins I ordered, (been 11 weeks now). Either the Canadians, (fat chance) or the U.S.State attorney office should put them out of business so they cannot prey on anyone else, especially americans. Let them sell to the French, in France, they deserve it!

As a resolution, I would like the following: I would like the Moccasins for my mom or a refund, and see that they no longer can advertise on the internet or the papers, etc. Please contact me if you need more details regarding this incident.

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Parole Violation
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TUCKAHOE, NEW YORK -- As a honest consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
A former employee was to pay back restitution to my company and has not nor has the Parole Officer done anything about this. The amount taken was $55,500.00. He was to make payments in the amount of $500 a month. Currently he is in arrears of $3,500.00. As a resolution, I would like the following: Want him to pay or to have his parole revoked. The Parole Officer does not return phone calls. Please feel free to contact me if you would like more details regarding this incident.

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AOL service to Apple computers
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LARCHMONT, NEW YORK -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. AOL provides far less features for Apple computers than for Window-based systems; yet, the monthly fees are the same. AOL should either reduce their fees for Apple users or bring AOL for Apple up to par with Window-based systems.
Please contact me if you need more details regarding this incident.

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Poor account handling, didn't follow proper protocol
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As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident. Please contact me if you need more details regarding this incident.

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Lousy Service
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NORTHERN, NEVADA -- J.D. Marvel Products, Inc. should not be allowed to stay in business. All they are interested in is our $$$, and don't follow up on any problems after they sell you their merchandise. They have gotten their last order from us (and if we don't get our refund soon, we plan to take further action through our State Attorney General's Office Fraud Unit). It's not the money that we're out, but rather it's how Marvel totally ignores any correspondence you send them - but they sure take your money in a hurry!!

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Poor Service
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CHAMPLAIN, NEW YORK -- On April 28,2003 My mother who is 83 years old ordered 3 pair of slippers from J.D. Marvel Products Inc. Received a copy of the cashed check 14 days later. She has yet to receive the slippers and today's date is 9-8-03.

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Complaint
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ALABAMA -- Ordered 4-14-03. Item never received. Got notice on 7-7-03 that there was a delay but delivery would be made. My check had been cashed. Still have not received item. Is this a scam?

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New York State Office of the Attorney General Rating:
20 reviews & complaints.
Contact Information:
New York State Office of the Attorney General
Internet Bureau
The Capitol
Albany, NY 12224-0341
1-800-771-7755 (ph)
www.ag.ny.gov
nysag@oag.state.ny.us
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