Newport News

Worst Customer Service EVER - Clothing Purchase
I made an online purchase from Newport News on Dec 6th, 2011. When I did not get any kind of shipping notice after a week I checked ...
-- Complaint Posted by DeeArt on 01/31/2012

Credit for returned merchandise - Returned Merchandise
HAMPTON, VIRGINIA -- On 9/27/2011 I ordered 2 swimsuits from Newport-News, size 12. I received 2 swimsuits, size 6. Imagine my surprise! I immediately ...
-- Complaint Posted by Dbadger566 on 10/26/2011

Thank God I'm Not Alone In This
I swear this whole ordeal has taken months off my life. I too have returned items back in Feb. (2011) and have gotten such a ...
-- Complaint Posted by Cherlynne on 07/26/2011

Refund - one piece bathingsuit
Newport News, I'm never shopping there again, they advertise and take your money, but if you have to return, they now claim that ...
-- Complaint Posted by Santyparr2 on 06/18/2011

Newport News not refunding money - Returned clothing items
I have been going back and forth for two months with Newport News trying to get a refund on items I returned. They just informed ...
-- Complaint Posted by Kleejames3 on 06/14/2011

Rip Off - Clothing
VIRGINIA -- I have NEVER kept anything that I have ordered from Newport News so I don't know why I tried one more time. I placed an order ...
-- Complaint Posted by Stormydaze1953 on 05/04/2011

Still waiting for my item to ship... - necklace
Well, I ordered an item from Newport News online and I am still waiting to receive it. I ordered it July 6th, and today on the ...
-- Complaint Posted by Toadlily on 07/24/2010

They decided not to honor the promotional code I was using and charged my credit card without notifying me of increase - clothing
I think their clothing is of a decent quality if you get it at a sales price or with a promotional discount. However, be cautious ...
-- Complaint Posted by NJB on 07/13/2010

Newport News' Unscrupulous Practices - Customer Service
HAMPTON, VIRGINIA -- I ordered clothing from them twice within a week. The orders did not come in right away but in dribs and drabs. I didn't care ...
-- Complaint Posted by Sped on 07/04/2010

Do Not Shop There - On-Line Shopping -- Complaint Posted by Stefanie95 on 06/28/2010

Beware of this Retailer - Dress
I purchased a dress back in November of 2009. When it arrived, I tried it on & it didn't fit. I contacted NN to discover that ...
-- Complaint Posted by Rosemarynj on 06/22/2010

Fraudulent Return Policies
I placed an order for a swimming suit back in November. I received the suit and it didn't fit so I placed it back in the bag ...
-- Complaint Posted by Austin resident on 04/29/2010

Don't buy from this company - Customer service/Refunds for returned merchandise
HAMPTON, VIRGINIA -- It has been 6 weeks and I am still waiting for a refund. I filed a compliant with my Sears Mastercard. And they are not any ...
-- Complaint Posted by Bichonmom on 04/03/2010

Service Stinks! - 2 Items Purchased On The Same Day
SAN ANTONIO, TEXAS -- I made an order amounting to about $55 from Newport News (including s&h) on Nov. 3, 2009, returned it early in Dec. 2009 because ...
-- Complaint Posted by Chessie1 on 03/13/2010

No Refund after three months from Newport News Clothing - Refund
HAMPTON, VIRGINIA -- I feel what the other consumers "Kela Kelly" and "Sleight" are going through because I am having the same problem with Newport ...
-- Complaint Posted by Gosabgo on 03/05/2010