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NexgenLabsUSA Consumer Reviews - Page 2

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Pure Energy charged my card 149.95 for product not ordered. Refuses to take it back without a 50 cancellation fee.
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OKLAHOMA CITY, OKLAHOMA -- 8/1/07, they have not changed the bad credit from that scam credit place in Moontownship. They lied on the same thing said I did not return the product. When they returned my money as a good gesture they said not to return it. They also say they won't accept returns anyway. I am waiting for the Attorney General also. I sent it to Illinois and they sent it to OK but have heard nothing for a while. They settled with me with the BBB then forgot I had them on the news and reported them everywhere. So they still have the nerve to lie on everything. I have told the workers I talk to they are possibly looking at prison time with their bosses.

Everyone needs to go the Attorney General way, it is the only way we may stop them. but yes, seems they keep thinking up new ways to change the companies name. What jerks. Pure Energy Products, pure rip off. I ordered a sample 4.95 for a weight loss product. I took the pills about 4 days even halving them the last 2 days with the effect that they could kill me. 20 days later I get a package in the mail,had to sign for it, with more product. Checked my charge card to find 149.95 had been charged on it. There was no type of paperwork in the package to even say where it was charged or why.

I called the # on the bottle, the only place you could find it. 1-888-527-0870 and talked to a man named **. He was rude and arrogant. Said there were no refunds and if I cancelled it would cost me a 50 dollar cancellation fee. I tried opening their terms with no links opening. The ad came up on a pop up ad in my email. This company is a rip off. I have currently called the News 8 on your side, the FBI for internet fraud, States Attorney's General's office of Illinois, the BBB of Oklahoma City, Oklahoma. So far I did get the charges reversed on my card, but from what I am reading on other sites they get a collections agency after you immediately.

Never heard of a legit collections agency getting after you within a month. So I think that is bogus too. The website is, they also sell thin tabs under same name. I hope with everyone going after them they will get off the internet and spot preying on innocent people. I complained to even the News Channel 8 on your side. They did the story on TV. By contacting all the agencies I did they refunded my money. I contacted the BBB of Oklahoma, put in a complaint, I reversed the charges but then they refunded my money after I sent in report to TV, FBI, BBB, States Attorney of Illinois.

The collection agency also tried to get me but I sent them a certified letter demanding proof of signed contract. They legally have 45 days to get the information to you otherwise you can fight them with the law backing up on them. They have to send you the proof in the time allotted by the law. They have backed off of me, the collection agency was calling but I threatened them with the fact that they will not give me a physical address where they are in PA. They refuse, so I told them I am also having them investigated. When they go to get me again I will ask them why the company Pure Energy refunded my money in full.

They no longer have a case on me. Write letters, put in complaints everywhere, even the TV station. They will fold. They have changed their terms and conditions so many times now that they got scared after me and even started putting the amount you will be charged. Plus they are saying they will sue you for 10k NOW. Fight them with everything you have and don't stop, they will fold.

5/15/07, I have been contacted by the Att General of IL who has now referred the complaint to OK Att General. Pure Energy did refund my money but has still kept me on the credit file as non payment even though they refunded my money through mediation with the BBB of OK. When I read the letter they sent to the Att Gen office it was that they did not even acknowledge refunding my money but now says I owe it again. Every word on the letter they sent to the Att was a lie. They twisted every thing around to make them look like they are angels.

I have put in the complaint now that they have persisted on ruining my credit even though we reached an agreement though the BBB. At least I have proof that the BBB mediated and I think I even sent all of the to the Att Generals office. They even repeated that their links worked. Yeah right, when you hit the link on the email page it never came up. They have rewritten their site so much that you don't even understand anymore. At least now they do mention a price whereas before they did not.

They are acting like they never even refunded my money. I am trying to mediate again also through the BBB of OK but they are really very confused and they don't remember the agreement for some reason. I will wait to hear from the OK Att Generals Office.

Maybe Under Different Name: Nexgenlabsusa.Com
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MISSOURI -- I received an e-mail I thought was interesting today. Pure Energy Products maybe under different name now, and they offer free pills too. So beware consumers. I could be wrong but it says free bottle of Phenterthin. They have changed the name of the pill and the company. I just thought I would let you all know this

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DOLTON, ILLINOIS -- I want to discontinue any future shipments as well as a refund on a future shipment for which I have already been charged as I have not received the product as of this date (7/17/07)! I have not taken any of the samples sent as my doctor has advised against their use as I have already had a stroke and the use of this product may instigate another!

Buying Phenterthin
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HICKORY, DISTRICT OF COLUMBIA -- Your product really works, however I really can't afford it at this time. I've received a new shipment. I want to send it back. I need the address. I need to which card it is on and if it has been charged. If it has, I will need a refund form.

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NexgenLabsUSA Rating:
14 reviews & complaints.
Contact Information:
216 W Calloway St
Taylorville, IL 62568-9128
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