Nextel Customer Service

Cancellation - Service - Cancellation - Complaint
TAYLORSVILLE, NORTH CAROLINA -- We ordered phone from Nextel and asked that they not be sent till a certain date, so that my husband (who is a trucker)be able ...
-- Posted by pooky28681 on 08/17/2008

Got Raked On Early Termination Fees - Overcharged & Early Termination Fee - Complaint
MANITOU SPRINGS, COLORADO -- I was with Nextel for close to 17 years and had 5 lines with them. I only hd one line that I was still in contract on, but they ...
-- Posted by divineelegance on 01/16/2008

HORRIBLE SERVICE - CUSTOMER CARE - Complaint
I have only been using nextel for 9 months and I am ready to pull my hair out. I really expected them to quickly resolve my issues, ...
-- Posted by mickeycat on 07/25/2007

Customer Support - Service & Support - Complaint -- Posted by Stuck in Houston on 07/19/2007

Swap Return Policy - Motorola I265 Phone - Complaint
LOS ANGELES, CALIFORNIA -- My boyfriend robert got me a cell phone for my b-day , he add it on his plan this makes 3rd phones that he has now, so Nextel ...
-- Posted by PUPPYLUV on 07/11/2007

Nextel failute to act - SMS messages - Informative
COLUMBUS, OHIO -- Below is a copy of an e-mail that I was forced to send to Nextel on June 24:
-------------------------------------------------
On ...
-- Posted by Bear589 on 06/24/2007

No phone/terrible service - They didn't give me the phone they promised - Complaint
02721, MASSACHUSETTS -- I am having a difficult time with nextel for the last four weeks ... My daughter left home and took her phone I told them I wanted ...
-- Posted by ohnodonna on 06/07/2007

Sprint invoice for nextel - Customer support - Complaint
GREAT FALLS, VIRGINIA -- I closed my Nextel account in December 2006 and paid my last bill with the understanding there would be a credit on my next ...
-- Posted by qwsaqwsa on 02/15/2007

Nextel the snake - phone - Informative
KISSIMMEE, FLORIDA -- Have tons of dropped calls- breaking up messeges and calls. Changed phones 1/23/07 still have problems- now nextel says a hybred ...
-- Posted by Captain jerry on 01/25/2007

Customer Service and Service Managers Who Cant do their jobs correctly, or in a timely manner!! - Customer Service and Management InEffeciency - Complaint
FLORIDA -- Nextel has become the most customer unfriendly company in the world. I guess since their merger with Sprint, us little guys just ...
-- Posted by NoPhoInHand on 12/18/2006

Nextel shouldn't be in business until now - MY old Cell phone Company - Complaint
BROOKLYN, NEW YORK -- Hi .. I did have such a bad experience with this company .. after 2 years contract with immediate bill paying .. they renewed ...
-- Posted by MoFa on 12/14/2006

Customer service is TERRIBLE - cellular service - Informative
WELLINGTON, ILLINOIS -- My husband has had nextel for several years. 2 & 1/2 years ago I went to Nextel also. The plans were a little expensive but ...
-- Posted by BURNTBYNEXTEL on 11/06/2006

Why Nextel Customer Service Is so Bad - Customer Service - Informative
Why is Nextel Communications customer service so bad? First of all, they outsource their customer service to a Texas-based company ...
-- Posted by Etaoin Shrdlu on 09/26/2006

Customer Service at its best hahahaha - Customer Service/Billing - Complaint
EPPING, NEW HAMPSHIRE -- Where do I begin, first I need to take deep breaths to get my blood pressure down. Okay, we have Nextel here in Epping, NH. ...
-- Posted by content on 08/07/2006

Billing from Nextel and Sprint - the billing on Nextel is something to talk about - Complaint
PEABODY, MASSACHUSETTS -- I have had Nextel for 2 year plus, I was very happy with them until sprint took it over. I would send in payment after payment ...
-- Posted by beans on 06/22/2006

Trying to return a phone - Customer Service - Complaint
INDIANA -- In April I upgraded to an i930 Nextel phone so I could "take my world with me". Because it didn't allow me to "take my world ...
-- Posted by jaeger74 on 05/26/2006

Dont trust'em - Killed by Nextel ! - Complaint
HARRISBURG, PENNSYLVANIA -- I had an issue w/ Nextel. it started with my i860 started to go bad on me would ring by itself,display would go blank,keys stopped ...
-- Posted by Dre69 on 04/13/2006

Cancellation of service - FRAUD - Complaint
NAPLES, FLORIDA -- We upgrade a phone that had broken, when i called nextel to cancel one of the two phones i have with them they informed me that ...
-- Posted by kathywilliams on 03/31/2006

The worse customer service ever !!!! - Absolutely the worse customer service ever!!!!! - Complaint
NEW ALBANY, INDIANA -- In December of 2005 I called Nextel customer service and asked when my contract was over and I was informed the contract ended ...
-- Posted by j rock on 03/30/2006

This company should get the Oscar for worst customer care, ever - Customer Service, Technical Support, Sales, etc. - Complaint
LOS ANGELES, CALIFORNIA -- It's hard not to spend an insane amount of time writing about how awful this company's service in almost all departments really ...
-- Posted by Don in Nextel Hell on 03/29/2006

NEXTEL CANNOT EXPLAIN CHARGES - OVER CHARGING - Complaint
PENSACOLA, FLORIDA -- On Feb. 3rd, I called Nextel to have my cell phone put on vacation. The rep stated the charge would be $9.95 a month.
Viewing ...
-- Posted by PJC on 03/08/2006

HATE! HATE! HATE! - Customer Service on Phone w/ Nextal - Complaint
GULFPORT, MISSISSIPPI -- I HATE Nextel. They are the WORST cell phone co. to deal w/. I have cingular and I LOVE them. But Nextel? My husband has them ...
-- Posted by glfprtevitts5 on 03/08/2006

poor reception and bad company - service - Complaint
VALDOSTA, GEORGIA -- Nextel is horrible, there is no other way to describe them, they may have contracts right now, but if the word keeps getting ...
-- Posted by Burdi on 12/28/2005

Terrible Customer Service - Complaint
FLORIDA -- My company spends over $2000 a month, we ordered another phone that was shipped directly from Nextel, not from one of the local ...
-- Posted by Carlaxxx5 on 08/31/2005

Bad "connection" with Nextel - Complaint
Stay away from Nextel. While I have had no problem with the phone itself, I am really disgusted with their deceptive practices ...
-- Posted by Barbed on 07/26/2005