Nextel WILL Rip You Off!
SPRING LAKE, MICHIGAN -- I began with Nextel in January, 2006. When I started with them they told me that I had to have a $100. security deposit on my account because my credit is not so great.
Ok... I agreed. No big deal.
I ... read full review2 Replies - Latest reply on 08/25/2006
HUNTINGDON VALLEY, PENNSYLVANIA -- Where do I begin. My husband got a Nextel i530 phone a year ago. He liked Nextel phones because of the walkie talkie feature. I had Verizon(never, ever should of switched). I decided to switch to Nextel. ... read full review
ILLINOIS -- Oh my God! If you're even thinking about getting a Nextel wireless account you will be sorry as hell. Their connectivity is the worst and it was that way for all two years of our service. When our contract ... read full review1 Replies - Latest reply on 08/17/2006
Loss OF My money!!
MADISON, INDIANA -- My Husband & I ordered a nextel phone from Nextel via the internet on 06/05/2006. On 06/06/2006 they took our deposit out of our bank account. We opted for the free 3 to 5 businees day delivery of the ... read full review5 Replies - Latest reply on 11/20/2006
PEABODY, MASSACHUSETTS -- I have had Nextel for 2 year plus, I was very happy with them until sprint took it over. I would send in payment after payment and they never received them. I even had my comfirmation number but apparently that didn't matter to them.
1 Replies - Latest reply on 11/20/2006Add reply
They disconnected me twice , when my payment was
already there. At the time my mother was dying at the hospital but they had no sympathy. I had to pay my bill again so they could put my phone back on. I am so discussed with them you just dont know. Now as of today they say I still owe mony. I finally cancelled them in April. The bill has been paid. I even received my cancelled check back but as of today I still owe them money.
I dont even have there phone anyone. I was willing to pay the disconnection fee just to get out of there.
Trying to return a phone
INDIANA -- In April I upgraded to an i930 Nextel phone so I could "take my world with me". Because it didn't allow me to "take my world with me" as they promised I called Nextel on May 10 (within my 14 days for ... read full review2 Replies - Latest reply on 05/29/2006
NEW ALBANY, INDIANA -- In December of 2005 I called Nextel customer service and asked when my contract was over and I was informed the contract ended in October 2005 and I could cancel my contract at anytime. Nextel made me a decent offer on a one year contract so I decided to maintain my service while my wife decided to cancel her service. When my next bill came I had a $200 termination fee. When I followed up on with Nextel I was informed the contract did not expire until May of 2006. So because of their pathetic and incompetent customer service, Nextel is cutting off our service because I will not pay the $200. Now, how about that for good customer service!!!!How can you do business with a company that has such lousy customer service?????1 Replies - Latest reply on 03/30/2006Add reply
Beware of Nextel
DALLAS, TEXAS -- I had a Nextel wireless cellphone for almost 5 years. First with the company I worked for and then my personal phone since I really liked the service and quality.
During that period of time I had changed ... read full review
NEW YORK -- We have had horrendous phone bills with Nextel (pretty much unreadable, by the way). Our kids often went over the minutes and it's 40 cents a minute peak time. So we are switching to Sprint (supposedly ... read full review3 Replies - Latest reply on 06/16/2006
Bad "connection" with Nextel
Stay away from Nextel. While I have had no problem with the phone itself, I am really disgusted with their deceptive practices for the reasons below:
1. I had a one year contract (2003) and after ... read full review1 Replies - Latest reply on 07/26/2005
It's been 10 days since Nextel informed us that they'd get back to us about our original complaint WITHIN 48 HOURS. That about sums it up. Add reply
My daughter cancelled her Nextel phone service due to hidden fees. She proceeded to pay off the bill along with the $200.00 cancellation fee. Upon paying off the debt, Nextel reopened the service without written of verbal consent. She has called customer service. At first they where willing to take care of the problem but now are unwilling to write their mistake off. They insist that she pay another cancellation fee of $200.00 before it goes to a collection agency and ruin her credit.
I have filed a form 475 with the FCC at
and I am currently writing two senators for their assistance.
Beware of Nextel.
I was getting really frustrated working with nextel's office on the phone or by mail, but when I e-mailed the internet address on the bill they were responsive and corrected the error of early termination on my bill. I would recommend this rout e to anyone who's had to wait for the phone customer service. Add reply
Bad business at Nextel!
BEAUMONT, TEXAS -- I usually don't post on things like this because everyone gets duped a little by all companies. But Nextel went over the line.
I got married in March of 2005. My then-fiance had a nextel contract, ... read full review1 Replies - Latest reply on 04/20/2005