Got Raked On Early Termination Fees
MANITOU SPRINGS, COLORADO -- I was with Nextel for close to 17 years and had 5 lines with them. I only hd one line that I was still in contract on, but they say not. I called to cancel 3 of my 5 lines due to disability and they said ... read full review4 Replies - Latest reply on 01/18/2008
I have never in my life dealt with such an idiotic mentality as many of the Nextel customer service rep's. In all fairness, in my many dealings with them, some of their employees are very good & trying ... read full review4 Replies - Latest reply on 08/15/2007
What can I say... It sucks big time. Save yourself from a whole bunch of headaches. Go with another provider. Add reply
Swap Return Policy
LOS ANGELES, CALIFORNIA -- My boyfriend robert got me a cell phone for my b-day , he add it on his plan this makes 3rd phones that he has now, so Nextel send me the phone out in 2 days, first it was not the phone I wanted , I ... read full review5 Replies - Latest reply on 07/12/2007
12522, NEW YORK -- I've had Nextel coverage for a little over 2years. I've had nothing but problems. I've had people call my phone and not ring and go straight to the machine, lost calls, poor service all together. I called to cancel my phone and they stated that they would cancel it but never did. So a couple days later my phone was still on so i called and told them that i had cancelled it they stated that i called on the 25th, and the billing cycle ended the 24th, therefore the can shut the phone off. But I will still be charged for the next month a full bill. The staff whom took the call were very rude!5 Replies - Latest reply on 08/12/2007Add reply
Nextel - A Huge Rip Off
My hubby and I had an account with Nextel and had problems with them since day one. They screwed up the intial order, overcharged us on almost every bill, and shut our service off more than once without ... read full review1 Replies - Latest reply on 06/13/2007
I have a Nextel phone and I can't get my dropped call problem solved. Its been a nightmare... I call some techs don't speak enough English to hear me. Come on Nextel, if you cant provide the service that so many people have signed contracts for... than please make it good to us whom are paying our bill. 2 Replies - Latest reply on 06/17/2007Add reply
LEXINGTON, KENTUCKY -- My ex-wife went to a Nextel store, signed my name to a contract in 2004 and She ran the phone bill up to 1,176.04. After calling Nextel customer service for 2 years trying to resolve this matter i had all the documentations that i needed to prove that this was forgery and they would never work with me. Now in 2007, they have sent me into collections. I feel this is very unfair being that I tried so hard, even got a investigation report and proved that so many things Nextel was saying was completely wrong and now my credit is destroyed! But I am not finished with Nextel. I will get to the bottom of this and clear my credit.
1 Replies - Latest reply on 04/30/2007Add reply
Nextel WILL Rip You Off!
SPRING LAKE, MICHIGAN -- I began with Nextel in January, 2006. When I started with them they told me that I had to have a $100. security deposit on my account because my credit is not so great.
Ok... I agreed. No big deal.
I ... read full review2 Replies - Latest reply on 08/25/2006
HUNTINGDON VALLEY, PENNSYLVANIA -- Where do I begin. My husband got a Nextel i530 phone a year ago. He liked Nextel phones because of the walkie talkie feature. I had Verizon(never, ever should of switched). I decided to switch to Nextel. ... read full review
ILLINOIS -- Oh my God! If you're even thinking about getting a Nextel wireless account you will be sorry as hell. Their connectivity is the worst and it was that way for all two years of our service. When our contract ... read full review1 Replies - Latest reply on 08/17/2006
Loss OF My money!!
MADISON, INDIANA -- My Husband & I ordered a nextel phone from Nextel via the internet on 06/05/2006. On 06/06/2006 they took our deposit out of our bank account. We opted for the free 3 to 5 businees day delivery of the ... read full review5 Replies - Latest reply on 11/20/2006
PEABODY, MASSACHUSETTS -- I have had Nextel for 2 year plus, I was very happy with them until sprint took it over. I would send in payment after payment and they never received them. I even had my comfirmation number but apparently that didn't matter to them.
1 Replies - Latest reply on 11/20/2006Add reply
They disconnected me twice , when my payment was
already there. At the time my mother was dying at the hospital but they had no sympathy. I had to pay my bill again so they could put my phone back on. I am so discussed with them you just dont know. Now as of today they say I still owe mony. I finally cancelled them in April. The bill has been paid. I even received my cancelled check back but as of today I still owe them money.
I dont even have there phone anyone. I was willing to pay the disconnection fee just to get out of there.
Trying to return a phone
INDIANA -- In April I upgraded to an i930 Nextel phone so I could "take my world with me". Because it didn't allow me to "take my world with me" as they promised I called Nextel on May 10 (within my 14 days for ... read full review2 Replies - Latest reply on 05/29/2006