FOLSOM, CALIFORNIA -- I bought the Altima in March 04. We had some hiccups in the financing process and they took care of it. I noticed the FM radio portion of the stereo sounds horrible compared to the CD portion. I tried a number of different CDs, stations and sound settings (bass, treble, etc.), had the speed compensated, volume disabled. FM still sounded about 75% quieter and very mushy like a pillow is on the speakers.
When I bought the car, I knew it wasn't the Bose. I've taken it in a number of times and they replaced the stereo and it did the same. Both dealers I went to AND Nissan confirmed that this is the way the radio is and therefore it is not a defect and they will not do anything to satisfy me. The dealer I bought it from offered to let me get an aftermarket stereo installed at a place called Dealer Works (company that exclusively works with dealers for stereos, sunroofs, spoilers, etc..) at their cost. I have not filled out the "SURVEY" that is like gold to them. I feel justified in filling it out completely honestly. What can someone in my position hope to do to get satisfaction for a $20k+ purchase?