GLENDALE, CALIFORNIA -- I very recently leased a new, 2009, Nissan Cube. Love the car and the pretty color, scarlet red. However, the paint scratches at the drop of a hat, literally. I have had the car since April 2010 and it is covered in scratches. A leaf on a tree rubbed against it and scratched the paint to the primer. I rubbed some gum off of the paint that had spattered on it from the road and the rub marks stayed in the paint. I gently buffed the paint with a product I have to remove the scratches but no luck. I am worried that by the time my lease is up, this car will look like it has been through the wars. The front end of the car is covered with pits from whatever hits it when just driving normally. I contacted Nissan's complaint department, no response. I will actually be taking it to the dealer to complain and see what kind of response I get from them.
2 Replies - Latest reply on 05/17/2010Add reply
The dealer had made note of some scratches upon delivery of the vehicle that they said they would fix. Had I known that this would be a precursor
of things to come I seriously would not have taken delivery of the car!
I own a 2007 Nissan quest. The service engine soon light came on, so I took my car to the Nissan Dealership. They advised me that the maf sensor needed to be replaced and since my car was 1,000 over the manufactures warranty that I would have to pay over 400.00 to have this repaired. How disappointing is that ? My entire family have driven Nissan cars for the past 20 years and this is the kind of service a loyal customer gets? Again let me reiterate, a 1,000 miles over the factory warranty. Unbelievable!!!!!!!!!1 Replies - Latest reply on 04/08/2010Add reply
I also have a 2003 Nissan Frontier Electric Blue with peeling pait.
It just keeps on peeling. Contacted Nissan. They said they didn't
have any other complaints on this. Now I'm finding out this is not true.
They said it was out of warranty. I was told by someone at the dealership
that most of the electric blue vehicles have this problem.
TOMS RIVER, NEW JERSEY -- A few years back went to a dealer to fix my front wheel bearing. Back then the car was covered by warranty. They were more than happy to fix it at no charge to me. I picked my car up 2 days later. But the next day my car had the same problem very loud noise coming from the same wheel. Took it back to the dealer. They argued with me that I must be imagining things and they hear no such noise. They put manager, then head mechanic with mi in the car to find out where the noise is coming from. They all agreed that it wasn't the wheel they fixed. After two hours of arguing I left because there was just no sense to argue with them anymore. Year later I took apart the wheel my self. Changed the bearing and a hub.
And what the dealership did a year earlier was pack the bearing with grease, and even lost 2 metal balls that make up the bearing, while doing that. They are bunch of crap and they are located on route 37 east in Toms River NJ.
My 2007 Xterra with 18000miles just had its battery die. It was subtle, i.e. it was find yesterday, and dead today. When I said to the dealer that the vehicle is only 27 months old, he said "they all do that". Nissan customer service said that I received a 50% pro-rated credit for the battery which still ended up costing me $65 out-of pocket. My 4 Ford trucks before this foreign engineered thing never cost me a penny during the warranty period. I can't wait to see what the next early life failure will be and what it will cost me. Buy American, even if they are all using our tax dollars to survive poor management decisions!mmangemetnce 5 Replies - Latest reply on 09/17/2009Add reply
CT Nissan Dealers
HARTFORD AND MANCHESTER, CONNECTICUT -- I own a 2007 Nissan Versa. I don't want to complain about the car but I have serious questions about Nissan Dealer Service Departments.
In February I noticed a tail light had burnt out. I read my ... read full review
WASHINGTON -- Took to Nissan dealer to run dignosis code - P1605(A/T Diagnosis communication line)
1 Replies - Latest reply on 10/29/2008Add reply
- replace spark plug (should be 100,000 replacement).
- replace 6 coil.
My Nissan Maxima only has (63,570 mileage - 1999 model), the Dealer service charged me total $1276.
Evidentially, lots of Nissan Maxima customers on the web site are complaining about the Engine service soon light problem. People think this is a default parts but Nissan does not want to take responsibility. I think, Nissan short sight about their customer complain. Big mistake to Nissan. For me, I won't buy another Nissan car in the future again.
HUNTINGTON, NEW YORK -- I had purchased a 2003 Altima as described above in early 2005 used and in great condition. I have never had any problems with this vehicle until recently. I have changed the oil meticulously every 3000 miles, I have 127000 on it now. Yesterday 7/10/08, driving home had a complete engine failure without warning, spun bearings. Online I find out that the 2.5 liter motor has had recalls in regarding to excessive oil consumption. The $%#@ oil light never came on!!!!!! The oil was changed just 4 weeks ago, and as of 2 weeks ago the level was fine. Just another imported piece of %$!!!!!!
2 Replies - Latest reply on 07/12/2008Add reply
I am ready to explode. Because this car is in immaculate condition..... I guess I'm just venting.
VINELAND, NEW JERSEY -- Defective paint on 2003 Frontier. Took it to dealer told never seen anything like this. Contact Nissan told out warranty not their problem. But told take to team Nissan in Vineland NJ to check the manager told me one and another to service rep. After 6 months of back an forth Nissan not responsible. Said out warranty I that I cause the problem. Not a good company to deal with they lie. I own 2 Nissans by next year I will have none.3 Replies - Latest reply on 08/03/2011Add reply
EDEN, SOUTH DAKOTA -- I have a 2006 Murano - was very satisfied with the car - with about 12,000 miles on the car the fuel pump went out - covered by warranty but I had a loaner car for almost 2 weeks because of it.
Now ... read full review13 Replies - Latest reply on 01/28/2009
Nissan shady business practices
MILFORD, CONNECTICUT -- The short of it – I purchased a brand new Nissan Pathfinder LE in January from Napoli Nissan of Milford, CT.
2 weeks later the paint came off the front bumper while washing the car. The local dealer ... read full review8 Replies - Latest reply on 05/31/2007
GREAT NECK, NEW YORK -- My Murano is not even 8 months old (bought new) and it already has had a recall (ignition switch) and the fuel pump failed! Parked in my driveway, trying to start the engine and the fuel pump failed. I have never had this happen before in any vehicle I have owned. Biener-Nissan in Great Neck is fixing the problem for free (warranty), but they have the car for a weekend (They gave me a free loaner car until my Murano is back in shape). I am baffled by the bad fuel pump though.
5 Replies - Latest reply on 01/28/2009Add reply
ALISO VIEJO, CALIFORNIA -- I bought a new Nissan Sentra 2000 in 2000 and in five years it has run only 41000 miles. It started making a noise on turning the steering whenever it was parked. On getting it checked up, the dealership ... read full review5 Replies - Latest reply on 05/19/2009
MASSACHUSETTS -- I bought my 2002 Nissan Maxima last year from Nissan of Natick in Massachusetts. Two weeks ago, I was driving home from work and my "Servce Engine Soon" light came on and my car started to slow down ... read full review1 Replies - Latest reply on 10/09/2003
MASSACHUSETTS -- I bought my 2002 Nissan Maxima last year from Nissan of Natick in Massachusetts. Two weeks ago, I was driving home from work and my "Servce Engine Soon" light came on and my car started to slow down ... read full review1 Replies - Latest reply on 03/09/2004
Nissan Cars Are Overpriced Junk
ALABAMA -- Nissan cars are junk. Beware do not buy one. Costs more to keep running than payments. No use to complain to them. They treat you like dirt and take you're money. Guaranteed trans. Will go out on all ... read full review3 Replies - Latest reply on 07/17/2013