No copy of Receipt
Talked to and Office Depot representative and sent all the necessary information (card no., date of purchase, store no., register no., ammout, item, etc.) and received a call back saying the copy of ... read full review4 Replies - Latest reply on 03/08/2013
Foray highlighters, produced by "Swinton Avenue Trading" for Office Depot may look attractive, but they are nearly worthless.
4 Replies - Latest reply on 06/08/2008Add reply
The earlier ones, with a clear window which showed the ink levels, lasted about one book, compared to years for the old Avery HiLiters.
The new ones, twice as thick, have about the same ink and the top won't fit on the end of the highlighter when you are using it.
Given the amount of ink, these products are four to five times the cost of the Avery HiLiters.
Lousy return policy
FT.OGLETHORPE, GEORGIA -- I bought an HP printer on 11/30/09. I was not told that they changed their return policy. I tried to get help from HP with the problem I was having with the printer had nothing but aggravation. When ... read full review16 Replies - Latest reply on 12/29/2009
Office Depot Mail in Rebate
On February 11,2009 I purchased a computer from Office Depot. On Sunday February 15, 2009 it was advertise in the Sunday paper for $70.00 less that the price I payed of $392.19. I called the store and ... read full review3 Replies - Latest reply on 10/24/2009
Return Policy - Revised Notice
I just purchased a few things from Office Depot and noticed that the return policy had changed. It seems returning items there are as tough as Target. Here's the wording so it's crystal clear when returning ... read full review4 Replies - Latest reply on 12/16/2008
Poor quality; poor construction
CHATTANOOGA, TENNESSEE -- I purchased this desk and hutch because it was advertised as solid wood and wood veneers - I wrongly assumed that the finish veneers were applied over other solid wood. No, it is composite - the only ... read full review1 Replies - Latest reply on 12/15/2007
Lied to about warranty terms
GREELEY, COLORADO -- I was told when I paid my money that my warranty was a "replacement". "Just bring it back to the store and we give you a new one". As my laptop is my office, I paid. Sure enough, the CD burner went out ... read full review6 Replies - Latest reply on 03/06/2012
No 100% customer satisfaction
DAYTON -- I purchased two 'office depot' brand print cartridges for my Lexmark printer. Good price at the time so I kept them till I needed a new cartridge in the printer. Neither worked. The printer said 'not ... read full review3 Replies - Latest reply on 07/11/2011
I am going to be starting a class action lawsuit again Office Depot for their prepared neglect and purposeful stealing of monies from rebates of their customers. This is so disgusting- and the practice is all the same story from consumers everywhere.
2 Replies - Latest reply on 05/15/2008Add reply
When you call the hotline will say:
1. Oh, we didn't get it, resend it in.
2. It is past the expiration date.
3. We did send the check to you and cannot send it again.
4. Your rebate was invalid because it did not meet all of the criteria.
5. They will transfer you to the computer...
6. And so on... any thing to stall you until you eventually forget or write it off.
This can add up to some big bucks- the average rebate is $150- say they do this to 500,000 customers, this adds up to $75,000,000!!!!! they have stolen from consumers.
You can also contact the BETTER BUSINESS BUREAU at www.bbb.org