They do not care after the sale
Most just DO NOT CARE ABOUT YOU AFTER the sale. I have gotten the "run around" from them for almost a month. The following are the phone numbers I have been given or transferred to after I recontacted the selling store because the product broke while under the warranty. The selling stores telephone number is 1-909-463-1262. Here are the numbers I have either contacted as stated in the written material or telephone numbers I have been given or transferred to: 1. 1-800-949-9974, 2. 1-866-540-0013, 3. 1-800 go-depot. etc!!! Here are various email addresses for Office Depot:firstname.lastname@example.org
Yet, there is one person who clearly went above and aboard. Her name is Jenna who helped me, and even remembered my previous call. She informed me that she sent the "gift card" for approval and said to call her back if it is not received within a certain date. Jenna's telephone is 1-800-949-974, which is an Office depot customer care number, a host of numbers that Office Depot has. She put my mind to ease and spoke to me as if I mattered. I would have asked her to marry me but my wife, my awesome, beautiful wife, would not care for me to ask that question!!!!
Jenna breathed "life" back into my confidence in Office Depot.
Now, on to solve other problems......