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Office Max

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150 Reviews & Complaints

Company Contact Info
Contact Info: 3605 Warrensville Center Road | Shaker Heights, OH 44122-8070 | 216-921-6900 | www.officemax.com

Top Customer Complaints & Reviews:

Officemax waranty is a sham. DON'T BUY IT. Look at the small print and you will find that the warranty only comes into play after the original manufacturer warranty has expired.
Before explaining how the ink and toner cartridge recycling program is a scam, I need to share a terrible customer service experience with OfficeMax: I had been a casual shopper at OfficeMax for over a decade, and a few years ago I decided to join the MaxPerks rewards program so that I can take advantage of the fact that I have many empty toner cartridges from the company I work for.
Dear XXXXX (MaxPerks customer service person), I do not consider your response an adequate response to my e-mail. You did not address my issues.


Latest Reviews:

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Ink Cartridge Credit - Main Register
ARROYO GRANDE, CALIFORNIA -- They talk about credit for returned ink cartridges but why don't they just give you the credit when you spend your money. I ...
-- Informative Posted by Jbodenmann on 05/19/2013

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Still waiting... - Desk
ONLINE, HAWAII -- I ordered a desk in November as a Christmas present for my husband. It is now January and I still have not received the desk. ...
-- Complaint Posted by Kwase59 on 01/10/2013

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Orem, UT Office Max Has a Deceptive Warranty Replacement Plan - Carrick I Executive Chair
OREM, UTAH -- In short, the service in the store was horrible, the warranty is a scam, and the entire thing was deceptive, degrading, and despicable. ...
-- Complaint Posted by Clint.t.wilson on 09/08/2012

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Bogus Computer Repair - In Store Computer Repair
FEDERAL WAY, WASHINGTON -- My computer cannot open the file from the shot cut on the desktop screen. I ran the antivirus program and found no virus, so ...
-- Complaint Posted by Seattleherbs on 07/19/2012


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Office Max Perks - Copy Paper -- Informative Posted by Renierthompson on 02/02/2012

Restrictive Return Policy - Pen Refills
DEARBORN, MICHIGAN -- Just came from this Dearborn OfficeMax store, and had a bad experience with what should have been a simple return. Ten days ago ...
-- Complaint Posted by Ddeckerx on 01/26/2012

Restocking Fee -- Complaint Posted by Molloyro45 on 01/01/2012

15% "Restocking Fee" on tech returns - Camera -- Informative Posted by Madbee995 on 12/15/2011

Sales Lies - Desk -- Complaint Posted by Alhavel76 on 12/10/2011

Ripped Off - Lap Top Battery
STEUBENVILLE, OHIO -- We bought an Acer laptop in August of 2010.OfficeMax said if we bought an 2 year extended Warranty for $99.99 that we could get ...
-- Complaint Posted by Lash32 on 11/14/2011

Sell Resume Stationary and Not an Envelope to Match - Envelopes -- Complaint Posted by Dyckman29 on 10/20/2011

CTRLCenter a joke - CTRLCenter PC Protection
I recently bought a brand new Toshiba laptop and I knew I needed a good anti virus software. After talking with them about what ...
-- Informative Posted by Danettelinn7441 on 10/02/2011

Officemax is making using the rewards more and more difficult!
Officemax is making using the rewards more and more difficult! I went to the store today to buy a desktop. I told the cashier ...
-- Complaint Posted by Cancel_dish on 09/11/2011

READ before you SHOP at OfficeMax - Maxperks / Maxassurance
I have first hand knowledge of the sales tactics. I spent 2 months there and have several friends who work there now. You are ...
-- Informative Posted by on 08/21/2011

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