Top Customer Complaints & Reviews:
Officemax waranty is a sham. DON'T BUY IT. Look at the small print and you will find that the warranty only comes into play after the original manufacturer warranty has expired.
Before explaining how the ink and toner cartridge recycling program is a scam, I need to share a terrible customer service experience with OfficeMax:
I had been a casual shopper at OfficeMax for over a decade, and a few years ago I decided to join the MaxPerks rewards program so that I can take advantage of the fact that I have many empty toner cartridges from the company I work for.
Dear XXXXX (MaxPerks customer service person),
I do not consider your response an adequate response to my e-mail. You did not address my issues.
Latest Reviews:
Ink Cartridge Credit - Main RegisterARROYO GRANDE, CALIFORNIA -- They talk about credit for returned ink cartridges but why don't they just give you the credit when you spend your money. I ...
-- Informative Posted by Jbodenmann on 05/19/2013
Still waiting... - DeskONLINE, HAWAII -- I ordered a desk in November as a Christmas present for my husband. It is now January and I still have not received the desk. ...
-- Complaint Posted by Kwase59 on 01/10/2013
Bogus Computer Repair - In Store Computer RepairFEDERAL WAY, WASHINGTON -- My computer cannot open the file from the shot cut on the desktop screen. I ran the antivirus program and found no virus, so ...
-- Complaint Posted by Seattleherbs on 07/19/2012
Restrictive Return Policy - Pen RefillsDEARBORN, MICHIGAN -- Just came from this Dearborn OfficeMax store, and had a bad experience with what should have been a simple return. Ten days ago ...
-- Complaint Posted by Ddeckerx on 01/26/2012
Ripped Off - Lap Top BatterySTEUBENVILLE, OHIO -- We bought an Acer laptop in August of 2010.OfficeMax said if we bought an 2 year extended Warranty for $99.99 that we could get ...
-- Complaint Posted by Lash32 on 11/14/2011
CTRLCenter a joke - CTRLCenter PC ProtectionI recently bought a brand new Toshiba laptop and I knew I needed a good anti virus software. After talking with them about what ...
-- Informative Posted by Danettelinn7441 on 10/02/2011
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