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OnStar

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16 Reviews & Complaints

Top Customer Complaints & Reviews:

I have paid for OnStar services since I bought my 2002 Trailblazer. Recently I was involved in a 2 vehicle accident in Phila, Pa.
I purchased a new car on 4/17/12, and OnStar was unable to activate the system. After several calls, I was told that my complementary 3 mos subscription would be extended by 3 mos.
I received a free 3 month trial of Onstar with my used car purchase. I went ahead and activated it, then cancelled it shortly before the free trial was up because I really didn't think I needed it.


Latest Reviews:

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Hit from the Back! - 2006 Saturn
ASHEVILLW, NORTH CAROLINA -- I bought this 2006 Saturn and it came with on-Star and when I purchased I had a account with them then when I needed my doors ...
-- Complaint Posted by Tbrew07 on 12/20/2012

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Onstar could not find me - GPS
My new car has Onstar installed. I have used the navigation system (call them and they download GPS instructions) several times. ...
-- Complaint Posted by Bob932304 on 11/22/2012

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OnStar Broken Promises - OnStar
WARREN, MICHIGAN -- I purchased a new car on 4/17/12, and OnStar was unable to activate the system. After several calls, I was told that my complementary ...
-- Complaint Posted by Jhrbanker on 09/04/2012

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Nightmare Not worth the Trouble
I would never use this company again. 2 months ago I purchased a vehicle that is not On Star capable. I called to discontinue ...
-- Complaint Posted by Mellis42 on 08/10/2012

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Onstar Promises Not to Keep Credit Card on File, but Illegally Charge After Cancellation. - Onstar
Onstar would be in jail for theft if they were an smaller organization. While at my dealer, after purchasing a new GMC, the salesman ...
-- Complaint Posted by Joseyda on 05/25/2012

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Onstar service - Hand free calling and turn by turn service
I have been having trouble with my overall Onstar service for the last month. Verizon wirless discontinued the family plan with ...
-- Complaint Posted by Danielrj1943 on 03/14/2012

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Worst product I have EVER purchased
NATIONAL, MASSACHUSETTS -- Where do I begin? This product and service are incredibly inept and dangerous! My 6 yr old son and I were driving across country ...
-- Informative Posted by Andys5414 on 02/24/2012

Good thing I look at my bank statements...
I received a free 3 month trial of Onstar with my used car purchase. I went ahead and activated it, then cancelled it shortly ...
-- Complaint Posted by Anna.westfall on 01/09/2012

Sham - 2008 Malib LZ
Accident 11/30 $13,000 damage to car, Onstar had no idea we were in an accient. We were hit from behind and pushed into another ...
-- Complaint Posted by Dwtw on 06/28/2010

OnStar Found My Car - OnStar
I have had OnStar in my last 2 cars and I used it for directions, hands free calling and once for assistance with a flat tire. ...
-- Compliment Posted by SavvyShopper24 on 06/09/2010

Absolute SLIMEBALLS - OnStar
What a bunch of slimeballs. It's bad enough that they keep cutting back on services, but their handling of credit cards borders ...
-- Complaint Posted by OldWolf on 04/16/2010

Unbelievable!! - OnStar
I purchased a certified used 2007 Chevy Tahoe on December 23rd. One of the great features, so I thought, was the OnStar feature. ...
-- Complaint Posted by ~Frustrated~ on 01/10/2009

Sharing The Technology Of OnStar
SOUTHAMPTON, PENNSYLVANIA -- To whom it may concern. My understanding is General Motors will not be making any more minivans. I have enjoyed the use of ...
-- Compliment Posted by Stan 1292 on 12/15/2008

OnStar - OnStar
WETMORE, MICHIGAN -- OnStar - I cannot enumerate the many times I have enthraled over the wonders of OnStar --this was a true incentive when purchasing ...
-- Informative Posted by Yupper on 09/29/2007

Discontinued Analog OnStar Service - OnStar Analog Service
I was appalled when I was notified by OnStar that effective Dec 31, 2007 that my service in my 2004 Subaru Outack Limited is ...
-- Complaint Posted by Lancer on 05/19/2007

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