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Ontel Products Corporation


2 Reviews & Complaints

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Non Delivery - Took Credit Card Info, Never Delivered Item
Posted by Prkel on 05/18/2008
FAIRFIELD, NEW JERSEY -- I placed my order back in Dec 2007, Paid for it with my credit card, entered all my personal information and have been waiting for it since.

I have contacted them several times and the first response from them, was the item was on back order? Had I not of emailed them, I wouldn't have received that information! I then received a post card, stating item on back order, this was only after I had contacted them 2 months after ordering! The instructions stated that if I wanted the item, no need to do anything and once shipped I would be charged. I have yet to receive the product and the fact that they have my Credit card and all my information is very scary! If the item is still on back order, they should remove from their site! Buyers beware- I have sent yet another email and request for a Director to contact me as I find this unacceptable and bad business practice.

I personally would be very cautious- They have not made it right or made any attempts to notify me? I believe they need to make it right! I have tried numerous times to get answers, responses and this is completely unacceptable! The fact that they have my CC info and personal info is something that is very concerning!

     
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Posted by madconsumer on 2008-05-18:
make sure to call your credit card company. i had this happen to me from an online vendor, and after 3 months, no product, no credit back, i sicked the credit card company on them. within a week i had my credit.

although not illegal, it is bad business to charge a customer when then their product is not even close to being shipped. many of the better online business wont even charge your card until the item has shipped.
Posted by prkel on 2008-05-18:
Posted by prkel on 2008-05-18:
Thanks for your comment- They have not charged my CC, they did say that it will be charged when it is shipped. So, that I do give credit for, however, having my CC out there, for a Company which doesn't appear to care about their customers enough to keep them aware is just bad business. How can the product be listed on line, available for more people to buy? Just the fact that they conduct their business this way, is enough for me to make sure that everyone is aware!
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Turbo Snake...Really Does Unclog Drains!
Posted by DebtorBasher on 12/02/2009
Turbo Snake
Turbo Snake
After sitting back laughing every time the TurboSnake commercial came on...saying, "Yeah, sure. I bet that works like that (In my sarcastic inner voice)." I would think, it just looks like a mascara brush with a long handle. I'd also laugh at people who would actually fall for the sales pitch and spend their hard earned money for something that simple that claims to work so easily.

Well...I finally got fed up with a slow drain in my bathroom sink and having Draino fail me. Our sink has a stopper in it that I can't take out to clean. So, as I shopped Walgreen's yesterday, I noticed this product on the self and it was $9.99. On instinct, I grabbed it off the shelf and thought, "What the heck, I've invested more than ten bucks on drain cleaners that didn't work, let's see if this works like they show on TV."

I got home, took out the little extra long mascara brush and unspiraled it. Stuck in down into the drain...did the little twisty thing with the fingers that always made me giggle when I seen grown men on TV doing it. Pulled it up and to my surprise, there was no glob of hair or gook on it. What it DID bring up was some old hardened stuff that at first I thought were boogers and didn't want to touch it...I took a piece of Ejack's favorite Charmin TP, to check it out and found it was old chalking and paint that was in the drain. It was dried up and hard. I can only guess our maintenance people are at fault. They must have used that sink to clean their paint brushes before we moved in. (It's been a slow drain since we moved here in March).

After pulling that gook out, I ran the faucet and the water drains the way it's supposed to.

Yeah, my Dad laughed at me when he seen me walk in with the TurboSnake, shaking his head because he knew how I always laughed at people falling for that commercial. Well...now y'all can laugh at the Basher, but hey...it worked and I was NOT ripped off.

I'd recommend this for anyone who is having a problem with slow drains. It's so simple, but works so well.
     
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Posted by DebtorBasher on 2009-12-02:
Wow...that picture is BIG!
Thanks Addy for adding the feature to allow us to attach photos on our reviews without having to Email you for it!
Posted by Slimjim on 2009-12-02:
Sully approved it, so it has to work.
-- signed Piratewithparrot
Posted by Anonymous on 2009-12-02:
Oh my DB, you fell for that one?
You would have been just as well off using a straightened out coathanger!!
If your sink is draining slowly it is pretty easy to remove the J-Pipe and clean it through the opening to the main drain. Good luck, kid. (VH)
Posted by lobo65 on 2009-12-02:
Good to know. I might just have to get one myself.
Posted by Anonymous on 2009-12-02:
Outstanding review Basher!
Posted by Anonymous on 2009-12-02:
I guess you have to figure that if Ron Popeil
(Ronco) didn't make it then it ain't any good!
Posted by PepperElf on 2009-12-02:
lamez0rz!

Just kidding!

great review. =) vh+
Posted by DebtorBasher on 2009-12-02:
ZZ...how do you straighten out a PLASTIC coathanger?

Geez...how the heck old ARE you...85?
Posted by PepperElf on 2009-12-02:
DB ... i'm assuming that would require the use of a blowtorch?
and gloves too cos you don't wanna get the molten plastic on your fingers
Posted by Anonymous on 2009-12-02:
A few years ago, I was living in an apartment with a guy and our toilet got clogged. I couldnt find anything to unclog it so I actually reached my hand down the crapper and unclogged it that way. Turns out my boyfriend's sone had thrown a toy in there and that's what clogged it. I still shuder when I think about me doing that *shuddering*
Posted by Anonymous on 2009-12-02:
DB, you don't have any wire coat hangers? MG!
Yaya, when my kids were small I had to do that quite often.
Posted by Anonymous on 2009-12-02:
NO MORE WIRE HANGERS!!!!
Posted by Anonymous on 2009-12-02:
I GET THEM FROM THE DRY CLEANERS, MOMMY DEAREST!!
Posted by DebtorBasher on 2009-12-02:
I did, but when we moved, I got rid of all of them.
Posted by Anonymous on 2009-12-02:
Well, now you know DB!
Posted by DebtorBasher on 2009-12-02:
ZZ...you shouldn't be using any kind of metal pokey thingy in your drains if you have plastic pipes.
Posted by Anonymous on 2009-12-02:
Shows what you know, Ms. Ontel!
Depends on the bend and how you work it. *no pun intended*
Posted by DebtorBasher on 2009-12-02:
ZZ...why are you telling stories? A wire hanger is not going to bend through the pipes. Oh wait, you get those cheap thin ones from the dry cleaners...Anyway, don't try to fool the Basher...I am Unfoolable!
Posted by bargod on 2009-12-02:
I've been meaning to get one of these myself, I just never order things off the TV. Maybe my local Wal-Mart has one.(VH)
Posted by DebtorBasher on 2009-12-02:
Yes Bargod, you will find them at the stores that sell the, 'As seen on tv' products.
Posted by Anonymous on 2009-12-02:
It will too DB. It depends on the bend of the pipe as well.
Hey, I ain't the one that paid 10 bucks for a glamourized
jump rope!
Posted by DebtorBasher on 2009-12-02:
All bathroom sink drains are the same..again..stop trying to fool the unfoolable!
Posted by PepperElf on 2009-12-02:
wire hangers are good for breaking into cars though
had to do that a couple of times to my old car when i locked the keys in the car. (cheaper than paying a locksmith $40, though it does kinda f-up the seals)
Posted by Anonymous on 2009-12-02:
Wire hangers are useful to roast marshmallows on when your camping and making s'mores
Posted by Anonymous on 2009-12-02:
So true Peps!
Yaya, I always used a STICK so I wouldn't singe my mouth.
Metal holds heat, my dear.
Posted by Anonymous on 2009-12-02:
Sticks holds bugs and splinters and dirt. And I wouldnt suck the marshmallow off the hanger. I would use the pieces of graham cracker to pull the marshmallow off. I am an expert on making s'mores
Posted by Anonymous on 2009-12-02:
You kids! We just ate the MM off of the stick! Smores indeed!
If I ever saw a guy do that I would call him.....WALLY!
Posted by Anonymous on 2009-12-02:
Zz, you be nice to young wally
Posted by Anonymous on 2009-12-02:
Okay, but real men don't make SMORES when roasting.
You are okay to do it, though.
Posted by Anonymous on 2009-12-02:
You can have a bite of mine then
Posted by Anonymous on 2009-12-02:
As long as we are alone.
Posted by Anonymous on 2009-12-02:
Don't know if I'd want to be alone in the woods with you ZZ. I've seen too many episodes of 48 Hours
Posted by Anonymous on 2009-12-02:
Yaya, not to worry, I am a city boy so we can roast over the bbq pit or the stove!
Posted by Anonymous on 2009-12-02:
No no, you totally missed the reference to the show 48 Hours. That show is all about women getting raped and murdered
Posted by Anonymous on 2009-12-02:
The TV series, right?
I like watching crime documentaries.
I saw a good one last night on The Investigation Discovery Channel.
Posted by Anonymous on 2009-12-02:
Ooh I love that channel. I like the Deadly Women series
Posted by Anonymous on 2009-12-02:
"Snapped" (Oxygen Channel) is better to me if they would get some new episodes. Deadly women is pretty good but a lot of the cases are old and rehashed.
The Eileen Weirnos (sp?) case for instance.
Posted by Anonymous on 2009-12-02:
Still interesting though
Posted by Anonymous on 2009-12-02:
True.
Posted by PepperElf on 2009-12-02:
for marshmallows we use to use the fondue forks
they were designed to go into boiling oil

but yeah you had to be careful you didn't burn your tongue on them too =)
Posted by Anonymous on 2009-12-02:
I remember using the fondue cookers for meats in the early 70's. Cool but they would burn ya.
Posted by DebtorBasher on 2009-12-02:
Using sticks is ok...but you have to strip the bark off from it first...to take the bird poop off it!

ZZ...you're not supposed to put the sticks or metal spears that you use for your MM in your mouth!

Posted by DebtorBasher on 2009-12-02:
I toast marshmellows over the gas burner of my stove with a fork. Yeah ZZ, that's what us city folk do!
Posted by Anonymous on 2009-12-02:
DB, I have roasted hot dogs on the stove, kiddo. I am a city boy you know?
Posted by Nohandle on 2009-12-02:
For $9.99 I'll buy one of those and put it in the storage room for future use. Fact is, I don't even think I have a plunger out there anymore. I better get on the ball. Thanks DB.
Posted by Anonymous on 2009-12-02:
Yeah, you can use it for a jump rope or a WHIP!
Posted by DebtorBasher on 2009-12-02:
Hey yeah, a whip...with a little brush on the end.
Hey ZZ...come on over and let me try it out on you!
Posted by Nohandle on 2009-12-02:
Which would you prefer ZZ? I aim to please.
Posted by DebtorBasher on 2009-12-02:
Who needs a BBQ pit when you can BBQ in your oven and roast hotdogs and toast marshmellows with the stove in your kitchen?
Posted by Anonymous on 2009-12-02:
How soft is the brush?

DB, ain't nothin' like the real thing.
Posted by DebtorBasher on 2009-12-02:
It has bristles on it...like a mascara brush.
Posted by DebtorBasher on 2009-12-02:
Oh ZZ my dear...you have soooo much to learn from The Basher...
Posted by Anonymous on 2009-12-02:
Nothing worse than abrasive bristles on my baby soft skin.
Posted by DebtorBasher on 2009-12-02:
Ain't nothing like the real thing, baby
Ain't nothing like the real thing
Ain't nothing like the real thing, baby
Ain't nothing like the real thing

I got your picture hangin' on the wall
It can't see or come to me when I call your name
I realize it's just a picture in a frame

I read your letters when you're not near
But they don't move me
And they don't groove me like when I hear
Your sweet voice whispering in my ear

Ain't nothing like the real thing, baby
Ain't nothing like the real thing

I play the game, a fantasy
I pretend I'm not in reality
I need the shelter of your arms to comfort me

No other sound is quite the same as your name
No touch can do half as much to make me feel better
So let's stay together

I got some memories to look back on
And though they help me when you phone
I'm well aware nothing can take the place of being there

So let me get the real thing
So let me get the real thing
Ain't nothing like the real thing, baby
Ain't nothing like the real thing
Ain't nothing like the real thing, baby
Ain't nothing like the real thing
Posted by Anonymous on 2009-12-02:
ZZ has MM in his mouth? Interesting.

Posted by DebtorBasher on 2009-12-02:
I know what you mean ZZ...I remember my, 'hairbrush bristles to bare butt' incident...and it didn't tickle!
Posted by Anonymous on 2009-12-02:
MissM, how did I know that poor DB, would lay out some lyrics based on my reply?

I prefer to call it "candied yam" not MM.
Posted by DebtorBasher on 2009-12-02:
Don't tell me your not groovin' to Marvin now!
Posted by DebtorBasher on 2009-12-02:
ZZ...stay on topic and stop hijackin' my thread!!!!
Posted by Anonymous on 2009-12-02:
Skillet, meet Ms. Pot!
Posted by DebtorBasher on 2009-12-02:
I just got that stupid, "Congrates! You Won" message from the side ad on this thread! Urrggghhhh!!!
Posted by Anonymous on 2009-12-02:
You gonna press the button there, Miss Nader?
That free prize my be a brand new PLUNGER!!!!!!!!
Posted by DebtorBasher on 2009-12-02:
I just had a Tomato and swiss cheese sandwich with Miracle Whip. Would you like me to make one for you ZZ?
Posted by DebtorBasher on 2009-12-02:
Nope...not gonna screw up my computer!
Posted by Anonymous on 2009-12-02:
DB, if you download a custom HOSTS file, you don't get any side ads
Posted by DebtorBasher on 2009-12-02:
Ken...I don't know what that is.
Posted by Anonymous on 2009-12-02:
just google CUSTOM HOSTS FILE, it explains it very well. Basically it just deflects the sites that download the ads. It's pretty easy to do and well worth the effort.
Posted by DebtorBasher on 2009-12-02:
I'll check that out, thanks!
Posted by PepperElf on 2009-12-02:
DB try this for your computer

http://www.opensolaris.com


I'm currently installing it to my xp desktop
It's a little slow cos my beast is over 5 years old, but... I'm turning it into a web server =D
Posted by Anonymous on 2009-12-02:
And it also blocks most malware
Posted by PepperElf on 2009-12-02:
is this site prone to malware?
Posted by Anonymous on 2009-12-02:
No, but about a bazillion other sites are
Posted by Anonymous on 2009-12-02:
I hate when those pop-ups appear.
Posted by PepperElf on 2009-12-02:
true, which is why i love my safari.
it's set up to warn me if a site seems malicious. and it has given me messages ... not for my usual sites, but sometimes when i'm looking up something on google.


hmmm... i wonder if linux (or rather OpenSolaris) would be very prone to those malware sites...
Posted by Anonymous on 2009-12-02:
Very Helpful! We need more helpful reviews around here. Good job DB.
Posted by DebtorBasher on 2009-12-02:
Thanks...we'd have soooo many more helpful reviews, if Pirate was still here!
Posted by Anonymous on 2009-12-02:
Working the night shift these days, huh Sheriff?
Hope that "pay differential" is worthwhile? Night cook?
Seen Andre'? How is bizness at Indi's?
Posted by DebtorBasher on 2009-12-07:
ZZ...be nice!
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