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Oreck Consumer Reviews - Page 3

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Bad Customer Service
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I purchased another Oreck vacuum cleaner for all my sins, it has broken down numerous times, with the belt going at least three times in the past 6 months. When I spoke to customer service about this they didn't care and said that it was probably due to my carpet. WRONG. I have tile floors (at the house that this particular Oreck is kept), and my rugs I am very careful with, they didn't care. My vacuum actually fell apart and was in the shop for nearly 4 weeks whilst they said they were waiting for a part.

Think very carefully before buying an Oreck. When we purchased the Oreck we were told by the salesman that some carpet manufacturers were not going to guarantee the carpet if a Dyson vacuum was used instead of an Oreck.

I see other people are having big problems with their Oreck too. I had a Dyson for 5 years and no problems, I gave it to my daughter, wish I hadn't now as she is still very happy!

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Poor Design Oreck Hand Held Vacuum Cleaners
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The poor design of hose connection to the "wand" of the hand held vacuum cleaners does not stay connected. The company says to twist the two together but it really doesn't help. A dealer tried to show me how to do it the correct way and he broke the wand.

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Magnesium RS Belt
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

ONTARIO, CALIFORNIA -- I bought the Magnesium RS 12-30-12 for $500 dollars. The Endurabelt for the vacuum has already broken and it's not even a year old. Oreck claims that you will not have to replace the belt and make it impossible to do so yourself. The belt costs $12.99 each plus labor. I think Oreck should stand behind their products. They don't.

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Alas! Poor Oreck!
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After only 2 years of moderate use (once weekly - 2 room size area rugs) my Oreck XL with its very noisy but powerful engine began to smell like burning rubber and exude dark smoke from its motor case. It sits outside waiting for trash pickup. Never again Oreck!

I think Oreck is like so many products these days that still carry a trusted name but are really junk due to cheap manufacturing.

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Oreck Rating:
Star Star Empty star Empty star Empty star
2.1 out of 5, based on 10 ratings and
24 reviews & complaints.
Contact Information:
Oreck
1400 Salem Rd
Cookeville, TN 38506
1-800-989-3535 (ph)
www.oreck.com
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