NEW ORLEANS, LOUISIANA -- In November of 2005 I purchased two Oreck Compact Series XL Air Purifiers from QVC for a total cost of $389.03. I was having an unfavorable experience with the Sharper Image Ionic Breeze I owned at the time, so I decided to purchase your product and give it a try.
While I was initially satisfied with the air purifiers, over the past couple of months, both machines have started making excessive noise. While both of them rattle and vibrate, one of them is clicking, popping, and vibrating to the point where the machine moves on its own! I have had to shut it off completely numerous times in order to prevent it from falling off of the table!
I realize that I have been using these air purifiers for more than a year, but considering the amount I paid for them, I would expect a more reliable product than this! I have always had a favorable opinion of Oreck and it's products, but after my experience with these air purifiers, I'm starting to have my doubts!
If you're wondering, yes, I have been cleaning these air purifiers regularly as per the User's Guide, and I have followed all of the steps in the Troubleshooting Guide!
If Oreck won't do anything to help me with the problems I have been experiencing with these air purifiers, then I will never buy another Oreck product again, and I will tell my friends and family to do likewise.
The poor design of hose connection to the "wand" of the hand held vacuum cleaners does not stay connected. The company says to twist the two together but it really doesn't help. A dealer tried to show me how to do it the correct way and he broke the wand.
After only 2 years of moderate use (once weekly - 2 room size area rugs) my Oreck XL with its very noisy but powerful engine began to smell like burning rubber and exude dark smoke from its motor case. It sits outside waiting for trash pickup. Never again Oreck!
I think Oreck is like so many products these days that still carry a trusted name but are really junk due to cheap manufacturing.