Never Shipped Order But Charged Credit Card
PRESCOTT VALLEY, ARIZONA -- I ordered a vehicle keyless remote from OriginalKeyless.com on April 30th and a couple days later received payment confirmation via email. On their site they say that they send shipping information within 72 hours of payment receipt but 4 days later I had not received any information. I attempted to call the number on their site several times, (928) 772-3420, but just got an answering machine message instructing me to contact them via email. I sent them an email asking whether my order was shipped and requested the shipping information.
They informed me that my order was shipped and supplied me with its associated tracking information. I checked USPS' website using the tracking information supplied to me weekly only to find each time that OriginalKeyless had only informed USPS of the package but had not yet shipped it. Several weeks later and after several attempts to contact them later, I decided to check on the internet to see if others have had similar problems with the company. It turns out that many others have complained about OriginalKeyless.com scamming them by never delivering their order but claiming that it has been shipped.
In addition, they have unsatisfactory status with the Better Business Bureau for similar issues. After reading the abundance of complaints for OriginalKeyless and waiting over a month for my order, I became unoptimistic that my shipment will be sent and reversed the charge placed on my credit card. I do not recommend shopping at OriginalKeyless and wish that I had done more research before purchasing from them, it would have saved me a lot of time and effort.