PRECOTT VALLEY, ARIZONA -- SLOW TO SHIP=3 WEEKS TO GET ITEM AFTER ONLINE ORDER. ***ITEM NOT AS DESCRIBED. TRIED CALLING THEM....NO PERSON WOULD ANSWER PHONE WHEN I CALLED. NO RETURN CALL WHEN MESSAGE LEFT WITH CONCERNS. RETURNED KEY FOB / REMOTE ENTRY WHEN IT WAS NOT AS DESCRIBED - AND TO GET IT WORK I WOULD HAVE TO GO INTO DEALER & PAY ADDITIONAL $100.00 PROGRAMMING FEE. I PAID RETURN SHIPPING. NO REPLY, OR REFUND FROM ORIGINALKEYLESS. COM GIVEN. WE HAD TO DO VISA DISPUTE - 2 MONTHS LATER SELLER GAVE PARTIAL REFUND - MINUS $16.00. +++IN ADDITION: I HAD ENTERED COUPON FOR 10% DISCOUNT, WHICH SHOWED ON THE PRINTED RECEIPT. BUT SELLER CHARGED FULL PRICE, HE IGNORED THE 10% COUPON. PLEASE, SAVE YOUR SELF GRIEF DO NOT DO BUSINESS WITH THIS SELLER.
2 Replies - Latest reply on 08/28/2012Add reply
PO Box 25398
Prescott Valley, AZ 86312
(fax) (928) 277-4474
PRESCOTT VALLEY, ARIZONA -- These people are running a scam. I wish I read the reviews before we dealt with Original Keyless.
1 Replies - Latest reply on 01/30/2014Add reply
We ordered the remote, the instruction were wrong, so we got the proper instructions from another source. The remote would not work so we returned it.
Our account has not been credited. We have sent at least 5 emails and have gotten no response from them.
The worst is that when you call them by phone, only an outgoing message answers and the system does not take messages. It just says to email the company. We have never been able to get a live person and have called several times.
I took up the matter with our credit card company, but we were past the limit to make a claim. Basically the company stole our money.
Absolutely a terrible company. They should be put out of business.