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Nissan Titan service deplorable! Stay away from these scammers!
Posted by on
Rating: 1/51
CORINTH, TEXAS -- I had my '06 Titan serviced there MANY times (its the closest dealer to me) and I was ripped off several times by these con men. My truck had a lift kit and something was squeaking in the front end. They assured me it was the lower control arms and replaced them for $2400 and that wasn't the problem at all. One of my coilover shocks was leaking and the oil collected dirt on the mount causing the squeak. Had reverse go out in my tranny and they said a servo MIGHT fix the problem for around $1500 but it didn't so I was out $1500 for nothing. They wanted to sell me a tranny for $5500 but I took it to a GOOD shop in Ft. Worth whose tech told me whoever put the servo in crammed it in there sideways and bent it, obviously so they could sell me a tranny! The Ft. Worth shop rebuilt my tranny for $3700 and it works fine. I needed a CV axle replaced and the boot on the one they installed was bigger and shredded on the swaybar (oil went everywhere) so they found one the right size (after another 80 mile drive for me) and claimed it would still rub (which it never had before in 6 years, so they made me some spacers to move the swaybar further forward which worked.

They fixed an electrical issue in the dash but cracked part of it which they replaced after another 80 mile drive. I was having an overheating issue which turned out to be the fan clutch but they replaced numerous things that didn't need replacing and claimed it wasn't the fan clutch. It was still overheating until we replaced that which fixed the problem. They would NOT refund my money on the things they did that were unneeded which cost around a $1000! Their claim was that several things were contributing to the overheating problem which is a bunch of B.S. obviously since the truck never ran hot before that.

Stay FAR away from these scammers!!! I will never ever use them again!
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Soaring Consumer on 09/29/2013:
I suggest suing them in small claims court.
trmn8r on 09/30/2013:
You might try getting district management involved. For a car not under warranty, personally I would not use a dealer unless absolutely necessary. They are referred to as "stealers".
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Posted by on
TEXARKANA, TEXAS -- I was anticipating getting a new automobile this year when I received a promotion from Honda. $500.00 gift card just for stopping by during the event. No purchase necessary. I guess we didn't look like we could afford a new SUV. Salesman told me you know they cost about $40 to %50 thousand. I ask to see the of his SUV and was told until I showed him a financial report he couldn't help us. I ask him about gift card and he gave me one to send off and he put 0 on side for dealer only. What do you want to bet there will be no $500.00 gift card. I intend to follow this one through. Needless to say I left the dealer ship in shock. When have you ever left car lot and not had someone try to sell you a car, and usually with the new car. My husband and I have been in business for over 20 years never had a problem financing or buying a car till now.
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MDSasquatch on 01/18/2012:
I went to a Nissan dealer in Maryland, picked out a car and already had my financing arranged through a Credit Union. I wasn't 3 minutes into the negotiations when the Sales Manager told me to "take my business to Carmax"

Some dealers don't want to deal with educated customers; there isn't enough money to be made for them.

In both of our cases, they did us a favor. I ended up with a Chevy Trailblazer and could not be happier with the car.
Cwazychicken on 01/18/2012:
Usually when a place offers a free 500 dollar gift card, you have to wonder "why are they doing this??". There is always a catch to these offers, you are better off not getting it. If it sounds too good to be true, it probably is. They probably wanted to make sure you were genuinely interested in the car, and sucker you into buying it before they would give you a gift card. I really highly doubt that any business would just hand out 500 dollar gift cards for nothing.
yoke on 01/18/2012:
Morande Ford did this to us. Before they would even show us any cars they wanted to get the financing taken care of. We were just looking, maybe buying that day. We were told if we did not do the financing we could not look at cars. We left and went to another dealership and bought a car the same day.
trmn8r on 01/18/2012:
To my mind, the $500 would have to be a credit off something that you actually bought. I don't see how they can give even a few people who come in to shoot the breeze $500 a piece.

I have participated in a dealer promotion to give me a gas card worth maybe $25-30. Took 8 weeks but I did receive it.
Steve Rock on 01/28/2012:
OK, so where does the "discrimination" come in?
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Upset with Hyundai company at this dealership
Posted by on
ATLANTA, TEXAS -- I was interested in buying a car but I wanted to look around first at different places before buying and I wanted to wait a little longer until I got a little more money saved up. I did not want to buy at the first place that I went to and this was the first place. I told the person that helped me that I was not ready to buy that I was just looking. He pushed me and I was not happy with that. He said that I would buy a car before I left there. I didn't like that. I tried to leave 3 or 4 times. I said that I wanted to look around. He kept pushing me to buy. He said that the car would get 27 to 28 miles per gallon on the road. I was there 5 hrs. until they just wore me out and I signed papers. I was not happy then and I am not happy now. We went on a trip right after I got the car and we got 22 to 24 miles of gas to the gallon. The car I had (which I wish that I kept)got 28 to 30 miles to the gallon. With gas as high as it is now I don't need something that cost me more for gas. I can't even enjoy my car because I am so upset.

Every time that I would ask them a question that they didn't want to answer, they ignore me and change the subject. They would not answer some of my question. I am a 65 year old Grandmother and I don't need this in my life. I am hurt that they did me the way they did me and upset to the point that I can't even enjoy my car. I called the owner of the dealership and told him that I wasn't happy and that they kept pushing me. He said that that was the persons job to sell a car. I guess that that meant any way he could even. if you wear the person out and the person would not be happy with it that. To me that would be bad business. He didn't care about how I felt just that they sold a car.

I got a letter saying that they wanted me to be happy with my car. That is a big lie because they couldn't care less as long as they sold the car. I am sorry but I won't ever buy from them again and I will be telling people to not to buy there.

Thank you for hearing me out,
Mrs. PJ Jendro
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ejack053824 on 03/28/2008:
You should have politely said "NO" and walked out. I've done it many times at dealerships when a salesman was a hothead. I feel bad for you ma'am that you got pressured like that but next time when you go for a car...be a mean nasty woman even though it's not your nature and firmly say NO and start walking. If they touch you...call the police.
Anonymous on 03/28/2008:
So did he hold a gun to your head or what? No one forced you to buy that car, you stayed, by your own admiossion, at the dealership for FIVE HOURS. It's a bit of a stretch to imply that you were held hostage and forced to buy the car. Women, especially, have an easy out... all you would have had to say is "I have to have my husband look at it".
Aerocave on 03/28/2008:
I am sorry that you had the experience that you described, but as the others stated--you should have just left. I'm sure they did pressure you...but you had no obligation at all to buy anything.
Slimjim on 03/28/2008:
I do feel bad and know sometimes some people just can't say no when being pressured. That being said though, if you know you are that type, you shouldn't go into a high ticket sales environment alone. Bring a friend, relative, anyone you can who can help be a buffer for you next time. When the day is done, you can only blame the salesman so much for being, well good at his job.
FoggyOne on 03/29/2008:
You tried to leave 3 or 4 times? Why didn't you? This is one of the reasons people really dislike car dealers but not all dealers are like this fortunately.
Ponie on 03/29/2008:
Aw, c'mon. You're 65 years old and looking for sympathy because you can't say 'no?' I have some swamp land in AZ..now..if you'll just sign here.
DebtorBasher on 03/29/2008:
Yes, they can be very high pressure when it comes to selling cars. But that's the way that are trained. When I went to buy my car, I knew from pass experience how pushy they can be. I went to three or four dealerships before I bought mine. I knew exactly what kind of car I was looking for. When I entered a dealership, the salespeople are always right there. I simply asked them if they had any station wagons (Sable or Taurus type)and I told them the price range...one guy told me, "Let me show you what we have"...he took me to some car (not a station wagon). I told him No, I am only interested in a station wagon...he asked, "Why do you want a station wagon, do you have kids"...Why do people always assume station wagons are ONLY for families? I told him I wasn't interested in that car, it's not a station wagon and I didn't want a red car anyway. He proceeded to open the trunk of the car showing me how the back seat folds down and extends the trunk, telling me it's "the same as a station wagon"...Yeah, reminded me of the saleswoman at Sears who tried telling me a C cup bra was the SAME as a DD. I walked out of his lot....he followed me all the way to my car, and told me to think about it and he will take it through the carwash for me and for me to come back for a test drive. I told him I would NOT be back, it wasn't what I wanted. I feel for you because I know what they are like...when I went to the other dealerships and was asked if they can help me...I just told them straight out, I'm just looking and if I needed help I will come and find them.
Ray Wagner on 07/08/2008:
I am a salesman at Orr Hyundai...The owners & managers actually bend over backwards to make deals happen due to the intense competition in Texarkana and surrounding areas. I'm proud to be a team member. While I don't know what happened in this situation I promise anyone reading this I will treat you fairly and at the very least we will part as friends. When your tired of $130 fill-ups give me a call. Ask for Ray:)

Ray Wagner
Orr Hyundai Texarkana
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