Disappointing and terrible service
LITTLETON, COLORADO -- I am a widow and single mom of two boys ages 9 and 11. October 21 we ate at the Outback in Littleton, CO. We were sat in the back next to the kitchen, where the wait staff decided to set up their social ... read full review3 Replies - Latest reply on 12/01/2011
CHATTANOOGA, TENNESSEE -- We moved up from Florida which is where Outback started so we know what the quality should be.
2 Replies - Latest reply on 11/21/2011Add reply
The Outback in Chattanooga always serves poor quality in their food. we said at our last visit we would never go back again, and what did we do go back only to find the food terrible.
How can the name "Outback" be so different from Florida to Tennessee? The food is always overcooked or undercooked, burnt and tatse like it is left over and reheated. I assure you we will never go back to Chattanooga Outback again.
Someone from corporate should take the time to visit this location and see why it is managed so poorly.
Outback Restaurant Food Poisoning
LUBBOCK, TEXAS -- A business associate and I were recently dining at the Outback Steak House in Lubbock TX and although we had different entrees, we shared the same the same appetizer: a blooming onion. We were sicker ... read full review9 Replies - Latest reply on 09/11/2013
My stepdaughter and myself made the decision we would eat at Outback Steakhouse, the one on Canal Drive in Kennewick, WA. We made the decision because we haven't been there in a long time. It turned out to be the most unpleasant and expensive dining experience in my life. During the meal my stepdaughter felt something wrap around her tongue ring, she pulled out a long hair. We addressed the situation and they talked a good game, but didn't really resolve anything. The manager offered to pay for the appetizer, but failed to do so. The total bill including tip, which the server was good, was $77.61 and I paid with my debit card. The next day I discovered I was erroneously charged $676.11. I went back to the restaurant and addressed the error, again I got lip service. If you go there WATCH OUT and take cash with you.3 Replies - Latest reply on 10/05/2011Add reply
Ordered 13 oz NY Strip dinner, Chicken sandwich with fries and another order of fries (child). All were extremely salty and that is an understatement. We complained and the Manager stated it was their ... read full review5 Replies - Latest reply on 09/14/2011
I am dissatisfied with the way this Outback conducts business. This is the worst corporation I have ever worked for.
305 N. Frontage Rd.
New London, CT 06320
I'm a hard working employee ... read full review7 Replies - Latest reply on 08/30/2011
I wrote an e-mail to Outback Steakhouse and I NEVER got a reply. (so much for their promise of ALWAYS responding to emails) I was upset because when I placed my order I received a steak the size no bigger than a POST IT NOTE!!!! I was not expecting a huge steak but neither was I expecting something that would leave me HUNGRY after a $30 tab... Needless to say I'm still angry... 4 Replies - Latest reply on 08/07/2013Add reply
We have frequently enjoyed the curb service take out at the Palm Harbor, FL Outback. This evening we ordered 2 6 oz sirloin's to go. Both of the steaks were so filled with gristle that we couldn't eat a least half of the steaks. Unfortunately, once you drive home you are stuck with the product. There doesn't seem to be any recourse in this type of situation. We will never go back. 2 Replies - Latest reply on 06/28/2011Add reply
While driving to Florida we stopped in Richmond Kentucky and went to the outback steakhouse. The staff there were unbelievable they were friendly and went out of there way for us. 2 people were especially good one was the manager she was the best and the other was a server I'm sure the whole staff was the same.
5 Replies - Latest reply on 03/22/2011Add reply
We will be returning to this Outback again and again when ever we travel. I just wish we had Outback in Canada that gives the service these 2 girls gave us.
BURLINGTON, MASSACHUSETTS -- I was at the Burlington, MA. Outback for dinner in early February after a day at work. I noticed that all 5 televisions were set to a hockey game and that people in the area around me were not watching the closest TV. So, as I often do at other restaurants, I asked if they could put the news on that TV and was told by the bartender that she had to check on this. She came back to advise that it couldn't be done. I then asked to see the Manager - he came over bringing his somewhat cocky attitude. He said it "was not their policy" to show anything other than sports". When Isaid "that seems discriminatory, he replied "oh, are you saying that only men watch sports"? "Never said that", I replied, "whether it be male or female who wishes to watch other than sports, you are dictating sports only." Needless to say, I have no interest in returning to any Outback Steakhouse.
17 Replies - Latest reply on 07/17/2011Add reply
LAKELAND, FLORIDA -- Tonight my husband and I had dinner in Lakeland Fl Outback. We were very dis pointed with the service. The steak was over cooked and we ask for Heinz 57 and were told that they were out of it but they were getting it with in mins. It didn't happen. So we ask to speak to the manager which never came. Then we stop a waitress and she says that she is management. Which we believe was not true. So we tell her we just wanted her to know what happened. We didn't expect anything from this. We were very disappointed with the service tonight. Probably will not go back to this Outback Steak house. 2 Replies - Latest reply on 02/12/2011Add reply
CLERMONT, FLORIDA -- The advertisement on TV for Outback anniversary shows the steak being served with 2 shrimp and 2 scallops. My husband saw the ad and we decided to go there for dinner. We went to the Clermont, FL restaurant. When we looked at the menu in the restaurant it only showed 2 shrimp and 1 scallop. My husband brought this to the attention of the server who proceeded to go in the back and talk to someone. When she returned she told my husband that whoever she talked to said he was wrong that the ad showed 2 shrimp and 1 scallop. Needless to say we left without ordering any food. When I checked online my husband was correct. They should advertise what they are going to serve!!!!11 Replies - Latest reply on 01/26/2011Add reply
Lobster or Crawdads?
THOUSAND OAKS, CALIFORNIA -- I ordered the most expensive dish on the menu. I should have went to Taco Bell I guess. My lobster was tiny. I honestly have had crayfish bigger. My steak was the size of a chicken nugget. For a 30$ ... read full review9 Replies - Latest reply on 10/13/2013
How Rude? No Manners. Temper Tantrum
WEBSTER, TEXAS -- I was hired at the Outback located at 481 W. Bay Area Blvd.Webster, TX 77598. I was told to dye my hair because my roots were showing. I said that it was not a problem and that I would have it done immediately. ... read full review10 Replies - Latest reply on 09/20/2010
Unequal Unfair Liars
VIRGINIA BEACH, VIRGINIA 23454, VIRGINIA -- The Hilltop Outback Steakhouse is not an organized or professional restaurant being operated by its management they are unequal for one they lie to there employees and keep them working on false hope ... read full review7 Replies - Latest reply on 09/07/2010
My husband and I went to Outback Steakhouse for Dinner on Saturday night. When we arrived the hostess was friendly and told us it would be about a 5-10 minute wait. We were OK with this and took the pager and went to sit in the bar to wait. We waited for over 20 minutes and looked around to find several empty tables. When I approached the hostess she stated that she must have made a mistake because her paper showed we were already seated. We quickly took our seat at our table and promptly ordered. While we were waiting for our drinks, the manager came over and introduced himself. He then apologized for the mistake and the wait and offered us a free desert.
4 Replies - Latest reply on 08/04/2010Add reply
We thoroughly enjoyed our dinner and our desert. The food was great and the experience will make us come back to enjoy Outback again.
HERMITAGE, TENNESSEE -- The food we received from the Hermitage, TN location tonight was unbelievably HORRIBLE. We stopped dining regularly at Outback when the crawfish was taken out of dishes. However, we continued to eat Outback on occasion - Until today. We will NEVER eat at Outback again and I am going to make sure everyone close to me bans Outback. I can not believe the decline in the quality of Outback's food. The steak I got tonight was the same thing they serve at Waffle House. We ordered curbside take away and we did not receive ONE satisfactory item. I am in shock at the food I received tonight. What happened to Outback? I know I am only one person but I am going to make sure I get the word out every way I can about the Waffle House quality Steaks they are serving. Unbelievable. I am truly shocked at the food I received tonight. I didn't bother to call and complain because I'm sure they will think I am trying to get my money back or something but I am going to do everything I can to save other people from wasting their money at this place.12 Replies - Latest reply on 01/14/2011Add reply
OXON HILL, MARYLAND -- I ate at the Outback in Oxon Hill, Maryland. I went here on Mother's day with my mom. The silverware was sticky, the drink glasses dirty and the staff did not seem to care about hygiene at all. I spoke to the manager before I left, but once he found out that I was NOT asking for my money back he seemed not to care. I got home and within two hours of eating the ribeye, my stomach began churning and I got ill. I was ill all night with diarrhea and can only imagine the unclean, unsanitary conditions in that kitchen. This restaurant was horrible and not up to Outback standards. I will NEVER eat there again. 11 Replies - Latest reply on 05/20/2010Add reply