Outback Steakhouse Consumer Reviews - Page 4

CHATTANOOGA, TENNESSEE -- We moved up from Florida which is where Outback started so we know what the quality should be. The Outback in Chattanooga always serves poor quality in their food. We said at our last visit we would never go back again, and what did we do go back only to find the food terrible. How can the name "Outback" be so different from Florida to Tennessee? The food is always overcooked or undercooked, burnt and taste like it is left over and reheated. I assure you we will never go back to Chattanooga Outback again. Someone from corporate should take the time to visit this location and see why it is managed so poorly.

LUBBOCK, TEXAS -- A business associate and I were recently dining at the Outback Steakhouse in Lubbock TX and although we had different entrees, we shared the same appetizer: a blooming onion. We were sicker than dogs the next day and didn't recover for a week. This mirrored an experience I had in Louisiana... Different entrees, but the same illness the next day. FOOD POISONING.

Shortly after the Lubbock trip I saw the special offer that Outback was going to offer free blooming onions to service personnel. Is this Al Qaeda trying to diminish operational readiness? You be the judge, but Troops, unless you are interested in soiling your BDUs – DON'T DO IT... Just walk away from the blooming onion!

COOKEVILLE, TENNESSEE -- Visited Outback and had terrible experience. Ordered Sirloin steak and added grilled shrimp. Bit into the shrimp which we considered cold/partially raw. Asked our server to fix the problem. To our surprise she came to the table with small plate to retrieve the half eaten shrimp and the others to return them to the kitchen for further cooking! After thinking about what just took place I was shocked to think about how many other people's partially eaten food was returned to the grill where my food was being cooked.

An email to Outback customer service and ultimately talking directly to the manager revealed this is standard practice. I therefore am NEVER going back to a place that allows chewed food on the grill with my food. The manager did offer free food to make up for my experience... but I graciously refused... not worth ever going back to me.

My stepdaughter and myself made the decision we would eat at Outback Steakhouse, the one on Canal Drive in Kennewick, WA. We made the decision because we haven't been there in a long time. It turned out to be the most unpleasant and expensive dining experience in my life. During the meal my stepdaughter felt something wrap around her tongue ring, she pulled out a long hair. We addressed the situation and they talked a good game, but didn't really resolve anything. The manager offered to pay for the appetizer, but failed to do so.

The total bill including tip, which the server was good, was $77.61 and I paid with my debit card. The next day I discovered I was erroneously charged $676.11. I went back to the restaurant and addressed the error, again I got lip service. If you go there WATCH OUT and take cash with you.

I am dissatisfied with the way this Outback conducts business. This is the worst corporation I have ever worked for.

Store #10715
305 N. Frontage Rd.
New London, CT 06320

I'm a hard working employee and have been for several years. I don't appreciate proprietor [snip] undermining my work experiences and knowingly hire a fugitive to a higher position than I. Isn't that against the law?? I see this company doesn't do extensive background checks.

Cause Number: D1DC09207121

Warrant for: [snip]
For Assistance Contact an attorney or bail bond company, or self surrender to the Travis County Sheriff's Office Bonding desk located at 509 W. 11th St., Austin, Texas. To report the whereabouts of a wanted person or to leave a tip you may call (512) 854-9769.
Level Issue Date 8/9/2010
NCIC Charge Bail-Secured Bond Original Offense Cocaine-Possess
Court 147TH DISTRICT COURT
Bond Bail
Remarks MANUFACTURE DELIVER CONTROLLED SUBSTANCE 4-200G COCAINE FELONY*DC147 NO BOND QE4118 SID/TX0076490578 TCIC/NCIC M352

Cause Number: D1DC09207122

Warrant for: [snip]
For Assistance Contact an attorney or bail bond company, or self surrender to the Travis County Sheriff's Office Bonding desk located at 509 W. 11th St., Austin, Texas. To report the whereabouts of a wanted person or to leave a tip you may call (512) 854-9769.
Level Issue Date 8/9/2010
NCIC Charge Bail-Secured Bond Original Offense Cocaine-Possess
Court 147TH DISTRICT COURT
Bond Bail
Remarks POSSESSION OF CONTROLLED SUBSTANCE 4-200G COCAINE FELONY*DC147 NO BOND QE4118 SID/TX07649058 CE M352

BURLINGTON, MASSACHUSETTS -- I was at the Burlington, MA. Outback for dinner in early February after a day at work. I noticed that all 5 televisions were set to a hockey game and that people in the area around me were not watching the closest TV. So, as I often do at other restaurants, I asked if they could put the news on that TV and was told by the bartender that she had to check on this. She came back to advise that it couldn't be done.

I then asked to see the Manager - he came over bringing his somewhat cocky attitude. He said it "was not their policy" to show anything other than sports". When I said "that seems discriminatory" he replied, "oh, are you saying that only men watch sports?" "Never said that", I replied. "Whether it be male or female who wishes to watch other than sports, you are dictating sports only." Needless to say, I have no interest in returning to any Outback Steakhouse.

LAKELAND, FLORIDA -- Tonight my husband and I had dinner in Lakeland, FL Outback. We were very disappointed with the service. The steak was over cooked and we ask for Heinz 57 and were told that they were out of it but they were getting it within mins. It didn't happen. So we ask to speak to the manager which never came. Then we stop a waitress and she says that she is management. Which we believe was not true. So we tell her we just wanted her to know what happened. We didn't expect anything from this. We were very disappointed with the service tonight. Probably will not go back to this Outback Steak house.

CLERMONT, FLORIDA -- The advertisement on TV for Outback anniversary shows the steak being served with 2 shrimp and 2 scallops. My husband saw the ad and we decided to go there for dinner. We went to the Clermont, FL restaurant. When we looked at the menu in the restaurant it only showed 2 shrimp and 1 scallop. My husband brought this to the attention of the server who proceeded to go in the back and talk to someone.

When she returned she told my husband that whoever she talked to said he was wrong that the ad showed 2 shrimp and 1 scallop. Needless to say we left without ordering any food. When I checked online, my husband was correct. They should advertise what they are going to serve!!!

THOUSAND OAKS, CALIFORNIA -- I ordered the most expensive dish on the menu. I should have gone to Taco Bell I guess. My lobster was tiny. I honestly have had crayfish bigger. My steak was the size of a chicken nugget. For a 30$ meal, I was done in about 3 minutes. Wow. I should call fish and game because I know for a fact that lobster was in no way legal. Anyway, my wife's B- day dinner was a bomb at the T. O. Outback. Not only am I pissed, but will never go to Outback again. I know it's not a seafood particular place, but don't put it on the menu if it's not legal.

VIRGINIA BEACH, VIRGINIA 23454, VIRGINIA -- The Hilltop Outback Steakhouse is not an organized or professional restaurant being operated by its management. They are unequal, for one - they lie to their employees and keep them working on false hope of change and they're only there for their own personal interest. I am former employee that has worked there and had perfect attendance, showed up and covered others shifts that could not have worked. I just want to say that I showed up at this Outback to claim my last paycheck and management told me they mailed it off to me and I have yet to receive it.

I wonder why do they people like this running their company. It's a terrible work environment to be in. Thieves are working there, management allows anything to go on there like it is a park. I just want to compensated for my last week of pay - is that hard to ask for? Why should I've be given a runaround? I don't think it's fair. The corporation really needs to do something about this. If not I will hire a Lawyer to file a unequal rights act on the company.