PENNSYLVANIA -- Recently I booked a tour with OAT. The booking part was easy. Phone was answered in 2 minutes and everything was taken care of. One week later I had a question and called back (customer service phone ... read full review3 Replies - Latest reply on 01/14/2014
Too Bad for You
BOSTON, MA -- I booked to travel to Morocco on 12/19/2009. I got stuck in Denver because of the storm in New York. I called, called and called their offices to get some help in rebooking my trip on Royal Air Moroc ... read full review6 Replies - Latest reply on 07/16/2013
Do not trust OAT
Overseas Adventure Travel disappointed us. We had paid for our Morocco holiday, and had paid OAT to arrange for our air travel from Sacramento CA so that if there is any delay in flight, a representative ... read full review2 Replies - Latest reply on 04/10/2011
I signed up for the New Year's Special, which was supposed to be a $300 discount through 1/15. OAT's representative acknowledged that they did not raise the price back up after the "special," but in fact reduced the trip further. It can be purchased today $200 cheaper than my invoiced price.
Even though they are selling the trip $200 cheaper, OAT added an additional $100 to my invoice and indicated that the price might increase further. In short, they reduced the trip to sell spots and raised the price on those already booked who haven't paid in full six months in advance to make up the difference. Their representative noted that these are financially difficult times.
I'd put down a $995 deposit to reserve and they indicated that the prices were in full including taxes and fees; but now they claim buried somewhere it says differently. Of course, they won't cancel without a $300 penalty.
The representatives attitude is "got ya." The company won't respond to my emails.
Hotels in Jordan
We returned from a trip with OAT yesterday; the organization of the trip through Egypt, the cruise on the Suez Canal and Red Sea were fine, but when we arrived at the hotels in Jordan, they were a disaster ... read full review1 Replies - Latest reply on 01/23/2009