Unethical business practice
MEDFORD, OREGON -- I purchased a training package with Oz after a free training session with a specific trainer. This is the first trainer I trusted and believed in after 8 years of battling a weight issue relating to hypothyroidism. ... read full review3 Replies - Latest reply on 08/12/2009
Doped by Oz Fitness
BILLINGS, MONTANTA -- Hello I am located in Montana and have been notified by a collection agency that I owe money for a gym membership. The details are that when I signed up for the membership I sat down with one of the gyms ... read full review2 Replies - Latest reply on 10/19/2009
I joined 24 Hour Fitness in Billings, Mt. about 4 years ago. I paid enrollment fee, and have paid $40 a month since then. It has become a hardship since I'm living solely on social security now. My kids ... read full review
SPOKANE, WASHINGTON -- After a successful membership at OZ for many years I now must join the throngs of people who have had a terrible experience with their billing and management dept. In Nov 2010 I received a new credit card and asked to have the monthly fees charged to the new card. No problem. However, charges were repeatedly sent to the old expired card that was no longer used and had an invalid number. There is no way to reach the OZ staff. We did, however, receive a voice mail with no return phone number indicating they are sending the bill to collections. What bill?? In the meantime they also take money from the new account! There seems to be no way to communicate. They do not return calls and there is nothing available online to sort this out. I think a class action suit of some kind is needed as there seems to be many people who have had the experience.
1 Replies - Latest reply on 07/02/2011Add reply
The friendly inept staff at the front desks simply say.."You need to contact management." What management? There seems to be no overall customer service. No quality control. No help. Yikes. I want out of OZ!!
SPOKANE, WASHINGTON -- OZ Fitness - You never can tell WHAT is real with this company. I was reading one of the reviews where the member was told to cancel 15 days prior to next payment, I was told 10 days. Guess that's so they can scam you for another payment. I was told by OZ reps one price for a plan then later told it never existed. I'm not one to imagine things or tell tall stories and resent being told "I misunderstood". STAY CLEAR OF OZ!!!!Add reply
Oz Fitness Is A Ripoff, Stay Away!
SPOKANE, WASHINGTON -- OZ Fitness in Spokane, Washington sold me two long-term membership to a 24 hour gym, then cut the hours of the gym by a third, eliminating the very reason I bought the expensive memberships. I asked for ... read full review3 Replies - Latest reply on 06/28/2009
SPRINGFIELD, OREGON -- As an Australian frequent overseas traveler and self confessed "gym junkie" I have had the opportunity to train in many gyms around the world over the past 20 years. I have never felt inclined to write a testimonial about any gym until I visited Oz Fitness in Springfield OR. The facilities are truly world class, the staff are friendly and professional but what impressed me most was the warm hospitality shown by the other members.
WELL DONE OZ FITNESS.