Pacific Bell Wireless

1 reviews & complaints.

Most Popular | Newest | More Options >
More filter options:
no notification of early termination charge
Posted on
TUSTIN, CALIFORNIA -- I have been charged an early termination fee of $200.00 for internet service through Pacific Bell. My complaint is that I was not notified verbally over the phone of this charge, although they state that I was. I requested to pay my last two months of service so I would be compliant with the 12 month contract, but was refused to be allowed to do so. Now I am being sent to collections for this amount and I refuse to have to pay for something that I was not notified of. I was told that I could transfer my account to my new location, but Pacific Bell is not offered to the city I moved to. Verizon is the phone company there. I signed up with Verizon for internet access and there is no early termination fee, it is month by month. This question I learned to ask. I have tried for months to get this resolved and have spoken to several people at Pacific Bell with no resolve.
Read 2 RepliesAdd reply
User Replies:
Anonymous on 05/20/2002:
My guess is that when you signed up for the service you were notified of the early termination fee.
Anonymous on 05/20/2002:
How quickly a consumer will "sign up" for something just to get started...and then whine and ask for pity because they're being persecuted for something they, as an adult, signed up for.
Close commentsAdd reply
Top of Page | Next Page >